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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1101 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,101 reviews
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good....love the feature to block spam calls with one push of a button. Easy set up for regular phone use. Not really interested in linking cell phones to this unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Fast, accurate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described, fast delivery. This phone is a real upgrade… The best thing it does is read out who is calling so you don’t have to stand up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Grrat value for thr $$$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my parents. They are happy with the easy setup and ease of use. No issues, and the handsets themselves feel sturdy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your positive feedback motivates us, thank you! -C Panasonic

  • Rated 5 out of 5 stars

    Phone in Every Room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered right to my door. Easy to set up. Crystal clear phone calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Rated 4 out of 5 stars

    Good quality phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle and easy read the display. I hooked it up with ooma and had no problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your positive feedback! -C Panasonic

  • Rated 5 out of 5 stars

    O great one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic products are all great quality. Had Panasonic phones for years and years. Panasonic products great quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Home phone for a country cabin.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect this phone easily enough. And I so very much appreciate that there is a written instruction booklet that comes with the phone. No searching the internet. I have a dial tone, but I have not yet implemented any of its features. All in all, a good choice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We're so happy to hear you're enjoying the phone and that the printed instructions were helpful, nothing beats having a manual right at your fingertips! If you ever want to explore more features, you can also find instructions on the Panasonic website and YouTube. We appreciate your feedback and hope you continue to enjoy your new phone! - C Panasonic

  • Rated 5 out of 5 stars

    Good price good features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range and pretty easy to use. I probably won't use the cell phone connection features because I'm using these as land lines.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 5 out of 5 stars

    100% Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clear caller ID, easy to setup, and pleasantsound, the attendant knew right where they were and that is what I call excellent customer service.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Time for upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Panasonic cordless phone set for approximately 15 years, still worked, but decided to upgrade. So far I am really pleased with my new set.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely done Pansonic! Phones work flawlessly and the Bluetooth link to the mobile phone is great. Really like this system!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my grandmother and she loves them. Easy to use clear instructions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star rating! Thank you for sharing your positive experience with us. -C Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and work, Panasonic has the best phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of phones, easy set up. Does not automatically reset for time changes, easy to unplug when bumped. Overall, I would buy the set again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your positive feedback! -C Panasonic

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the phone but the answering machine has not worked since day one. Have to withdraw a star for that one. Otherwise, very good phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out. We would like to provide you support for this product, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 5 out of 5 stars

    panasonic makes great phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work great. I use them every day. We have one upstairs and downstairs and also in our garage.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Great cordless phone set with updated features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Not receiving all those annoying robocalls & telemarketers. So easy to call block. Nice to receive cell phone calls & text messages through these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -G Panasonic

  • Rated 5 out of 5 stars

    Outstanding Phone With Great Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the phone for about 3 weeks and so far do good. The numbers on the keypad are big and easy to see and so is the display. One of the best features is the "Answer by Voice" which does just what it says. You can answer the phone without picking up the handset. The other feature that is pretty good is that you can connect to your cell phone. Basically you can make cell calls or answer cell calls using the phone. The only missing feature is that you have to look at the base station for missing calls. There isn't any indicator for missing calls on the handsets. That really isn't a big deal though.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box works great. We use are house phone quite abit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. - S Panasonic

  • Rated 4 out of 5 stars

    Bigger Buttons Would Be Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive styled set. Buttons are small. Considering many people who still have landlines are older, would be helpful if buttons were larger. Easy to set up and install.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We do have some models that have a larger keypad, here are some models: KX-TGE675, KX-TGE664, KX-TGE475, KX-TGE463, KX-TGE264, and all come with different handset options if you want more/less. -A Panasonic