Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,101 reviews
  • Rated 5 out of 5 stars

    Good look

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my elderly parents and they say it is Easy to use and good sound quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for someone replacing a regular cordless system and a separate answering system. They found this to be easier since it's one system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Home phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for an excellent product. Fast and friendly service. Thanks

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic phone set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product delivered exactly as advertised. Recommended to anyone in the market for coreless land line phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good... light weight... matches everything... volume & clarity of sounds are good...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Rated 5 out of 5 stars

    Setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, however I needed to download the directions from the internet as the print on the included directions were too small.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic answering machine with 3 additional phon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and easy to install. With so many functions it will take a while for me to get everything set up for my needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re glad to hear the compact design and easy installation are working well for you! With so many features packed in, take your time exploring, we’re confident you’ll find the perfect setup to fit your needs. Thanks for the great 5-star review! - F Panasonic

  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for each room. But wont give right time on messages being left. Reset several times and works for a couple answers. Then quits.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! It might be because your time is set to Caller ID Auto. To put the time on manual, press MENU # 226 on a handset > go to MANUAL > press SAVE. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic-KX-TGD864S

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Panasonic set previously. I purchased this set so I could use the call block button. This is a very easy phone to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C Panasonic

  • Rated 3 out of 5 stars

    Searching for a solution for good connectivity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version (which I was pleased with) of the phone set, but needed a new one. However, I'm getting some static on the phones, which I'm not so happy about. I'm in a new senior living facility, and must ask one of their technicians about the connections to their phone company / system to assess the situation. I would reccomend the set without reservation, if I can just get the Senior Living entity to help with the problem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Kate! Thank you for sharing your experience and for recommending our phone system! We’re sorry to hear about the static you’re encountering and understand how important clear connectivity is. We recommend keeping the main base unit and the satellite phones away from other electronics to ensure they are not interfering with the audio. We truly appreciate your patience and hope the issue gets resolved soon so you can fully enjoy your new phone set! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic cordless phone system

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box arrived yesterday and already have them installed and running. We replaced the 10 year old black Panasonics for the new white ones. Good choice based on past experience.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    worth purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality and worth every penny. I bought for my grandparents and they are very happy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your kind words! We’re happy to hear that the quality of the phone has brought joy to your grandparents. Knowing it’s a worthwhile purchase means a lot to us. - S Panasonic

  • Rated 5 out of 5 stars

    Excelente y telephone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent phone with a very clear sound signal, and despite external noises, it's completely audible and very functional. Excellent recommendation.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Manuel! Thank you for the great feedback! We're delighted to hear that the phone delivers clear sound and strong performance, even in noisy environments. Clear communication is at the heart of our design, and it’s wonderful to know it’s meeting your expectations. We appreciate the recommendation! - S Panasonic

  • Rated 5 out of 5 stars

    Talk and Walk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic cordless phone I’ve had for years. They are simple and easy to use. Instructions simple. Enjoy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Phone system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this product. Works well sounds great. Love the # blocking for pesty calls from telemarketers etc.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic Replacement

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a predecessor model from Panasonic, so this is a replacement for it. Pretty much operates the same way, similar features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 4 out of 5 stars

    Mrs. Suzann Culpepper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the four phones, that gives us one for the shop and we like the voice giving the call id.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the 4-star review! We're glad to hear the four phones are a perfect fit for your home and shop, and that you enjoy the voice call ID feature. We appreciate your feedback and hope they continue to make your daily calls easier! - F Panasonic

  • Rated 5 out of 5 stars

    great phone system for multi-rooms!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this phone system! Every room in my apartment now has easy access to the landline!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 5 out of 5 stars

    Keep it old school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calls are very clear.. makes me feel like the old school days, having a cordless phone at home

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Rated 5 out of 5 stars

    A great set of phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best single feature is the Call Block button. Our old Panasonic system could only handle 20 - this one has something like 2,000. Clarity is great, does everything I could want.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic