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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1101 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,101 reviews
  • Rated 4 out of 5 stars

    Cordless phone rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in a cordless phone for the home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Better than all others

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phones we have ever owned. They are clear and have a good range.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    Replacement phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the block caller feature! Very east setup and to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic

  • Rated 5 out of 5 stars

    Landline

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system. Easy to hook up to electric and tel modem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi David! Thank you for your feedback! We're pleased to hear that you found the system easy to set up with both your electrical and telephone modem connections. It’s great to know our products are supporting a smooth experience right from installation. - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic landline phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Clear voice and no background noise. Panasonic products for large range in house is great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone system, glad I bought it. Why? Ease off operation

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Rated 5 out of 5 stars

    Rez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product. They work very well. I am happy with my purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phones.... no problems ........................

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how many block call it holds. Somewhat confusing on how to program call waiting - although I have call waiting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! The Call Waiting function cannot be programmed from the settings of the phone. You will need to contact your phone company for assistance. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic set of 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen display and numbers are large. Phone announces caller. Easy to block spam calls. Easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Love it! The only brand I buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Easy use & setup! I love the volume and speaker qualities!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Great Cordless Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great priced cordless phone system with lots of useable features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to know you like the product. -C Panasonic

  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works well. Panasonic is a good choice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Love the multiple ports!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works very well for our home with multiple places to have a receiver. The only minor drawback is that there is no place to see the written message by a caller. While that is a small inconvenience, it is offset by the fact that the volume is good. The smaller size of the handsets is good as they take up less place on the counter/furniture.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless phones. Good answering system. great blocking system .l

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great right out of the box! This replaced a 10 year old Panasonic system that was used a lot.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Rosie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install. Nice replacement phone for my mother

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Rated 4 out of 5 stars

    Panasonic cordless phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at filtering out non-wanted calls. Bad at keeping received calls always clear of scratchy or broken up voice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 5 out of 5 stars

    Quality at a bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works fine it functions and has many useful features I am well pleased

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give us your valuable feedback! -C Panasonic

  • Rated 5 out of 5 stars

    phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second phone system we bought from best buy in 24 years, im happy with it .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for the 5 star rating! We're thrilled to hear you're happy with your new phone system. It's an honor to be part of your home or office once again, and we hope this system serves you just as reliably as the last. Here's to another couple of decades of clear calls and dependable performance! - F Panasonic