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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,101 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my grandmother who has spam calls. She loves it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Douglas! Thank you for being a valued customer. Your feedback helps us improve! We’re so happy to hear that your grandmother is loving her new phone. We understand how important it is to avoid spam calls, and we’re glad the phone is helping with that. - S Panasonic

  • Rated 5 out of 5 stars

    New phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phone! Great replacement phones for my home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Works great. Will buy again if I have to.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Great phone to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. It has alot of features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G Panasonic

  • Rated 4 out of 5 stars

    home phone upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and good quality system. Replaced old AT & T product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 5 out of 5 stars

    homeowner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value. Easy to set up and works as billed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    MRS. FARBER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE SET. I AM STILL LEARNING SOME OF THE BUTTONS.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey Gertrude! Thank you for your great review! We’re so glad to hear that you’re enjoying your KX-TGD864S phone system. It’s perfectly normal to take a little time to get used to all the buttons, but we’re confident you’ll be a pro in no time! We appreciate your feedback and hope you continue to enjoy all the features this phone has to offer! -C Panasonic

  • Rated 4 out of 5 stars

    A good phone set for the monies.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features of this phone, but after a few months the sound seems to not want to increase, it is hard to hear the person talking at times. I LOVE the feature to be able to stop the Hackers calling, it is so simple to delete them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C Panasonic

  • Rated 5 out of 5 stars

    Remote phones and recorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy to install, comfortable design to hold.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful, very useful, very,useful,very useful, v

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us. -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the ATT phone we purchased a few months ago

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Love these phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Easy to install. So easy anyone can do it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Cindy! We are so grateful for your 5-star review. We're glad to hear the phone set was easy to install and worked right out of the box. Making things simple and reliable is what we aim for! - S Panasonic

  • Rated 5 out of 5 stars

    Recommend Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Panasonic land line phones to replace another set made by another manufacture. Our problems with signal loss and dropping out went away with our new phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic telephone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone set,no problems since I’ve had it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 5 out of 5 stars

    Expandable Cordless Phone System.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with this purchase. Phones fit perfectly in the hand, numbers are large and easy to find. Phone window clear and shows time and date. Cradle is easy to set into. I found the speed-dial numbers easy to insert and automatically listed alphabetically. Digital answering system simple to operate and functional.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 4 out of 5 stars

    How do you turn off the handset keypad tones?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Digital Answering System for the Robo Call blocking and other features. That said the manual is hard to navigate to get the answers you need so I'm posting a review in hopes of getting a question answered.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We would need more information in order to have a better understanding of your inquiry. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 4 out of 5 stars

    Versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile system. Has dropped the blurtooth connection a couple of times.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Gary! Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. Please make sure that the Bluetooth device is within the range of the base unit in order for the devices to stay connected. Hope this helps! - S Panasonic

  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase price and the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -A Panasonic

  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace and older set of phones. They worked right out the box. They have great sound quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! - S Panasonic

  • Rated 5 out of 5 stars

    VERY PLEASED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my sister. She is very pleased with this Panasonic phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear your sister is pleased with the product. - S Panasonic