Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
Panasonic Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good except for the “flash button “ which doesn’t always work.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Too complicated for this computer-savvy senior.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too difficult to use. Has too many features I do not understand. Problem with volume changing by itself and not being able to control volume on answering machine. Will look for a more basic landline. All I need is to make calls, receive calls and get messages.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Nice phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They appear to work very well, especially like the record option
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -A
Save money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, I love this store. Great place to shop
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing us with your detailed feedback! -G
Cordless phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic KX-TGD863A Cordless Phone with Link 2 cell DECT6.0
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Updated phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the phones. Particularly the "Call Block" button.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
No! I can't hear you now!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It links to cell without a problem, but the quality of the call is awful. Sound is garbled and almost impossible to understand the caller. We had previous units from Panasonic, but this upgrade was anything but! I wish I would have returned them.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello! We are sorry to hear that your experience with the KX-TGD863A telephone system did not match your expectations, especially since you've had positive experiences with our phones in the past. In such situations, we encourage you to adjust the line mode from B to A using MENU, then the key "#" and enter code 122 on a handset. Additionally, you can use the Intercom feature to make a call between handsets. If the sound quality is clear during an Intercom call, the distortion may stem from the phone line rather than the device. We also advise you to perform a base reboot by disconnecting the power and phone line for about a minute before reconnecting. Ensure the phone line is securely plugged in, and check for any damage to the cable. If problems persist and the Intercom is properly working, we encourage you to check with your service provider to rule out any line issues. We appreciate your feedback and hope this helps improve your experience! -C
HANNAH
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HANNAH WAS HELPFUL AND HELPED ME CHOOSE WHAT I WANTED.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -G
Cordless phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone and delivery. A 4. What we expected for the price.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Marilyn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have no problem with this product happy with the product.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
excellent phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone works excellent. It wasn't too expensive either.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M
good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone with bluetooth doesn't work with airpods ,though
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! It should work with Airpods as well, please try checking with the support team at shop.panasonic.com/support -A
Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Would recommend it to All thank you
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was for new but the box was damaged and the inside packaging was not present. I like the phones but was disappointed to get used or display model and charged for new.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback! We are continuously working to enhance your experiences and your insights play an important role in that process. Please check with the vendor directly for more information. -C
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the old Panasonic set it replaced. Sound quality is lacking and link to cell doesn’t work as well as my old Panasonics.
No, I would not recommend this to a friendGreat cordless home phone.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this key of cordless phones for years. They last a very long time. Just got the latest model. Works like a champ.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Terrific new phones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like these phones! We wanted to keep our landline but was annoyed with the SPAM calls. This model has the BLOCK feature. Game changer for those annoying calls.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
Great upgrade to an already great phone system!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade to an already great phone system! TY
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phones they work great thanks Best buys
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
A Phone No in Use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I didn't get calls in the morning asking for money I would connect these phones and see how the work. For the time being I don't use the phone it's usually disconnected.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M