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Customer reviews

Rating 4.5 out of 5 stars with 1101 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,101 reviews
  • Rated 5 out of 5 stars

    Would Buy Again!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with Panasonic KX-TGD864S Cordless Phone. Link2Cell connects smartphones, ensuring clear calls. Easy setup, sleek design, expandable. Highly recommended!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 4 out of 5 stars

    Not a good buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does not keep correct time. Probably got sent old batteries. Not nearly as easy to operate as the previous Panasonic phones I had. Do not really like these but getting use to them.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      The time on your phone is set to Caller ID automatic, which means that it will follow the setting on the Caller ID service you have with your phone company. We can change that from the settings of your phone. On a handset, press MENU then the # key and then the number 226. Go to MANUAL and press SAVE. After that, you will need to change the time again on any of the handsets and it will not change back. Hope this helps! -M Panasonic

  • Rated 5 out of 5 stars

    Best Of All

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate this Panasonic Cordless Phone Best of all. We really like the ease of call blocking with all the junk calls now days. The Answering Machine works flawlessly. I highly recommend this excellent phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for your glowing review! We're thrilled to hear that you consider it the best of all and that it has met your expectations in terms of call blocking and flawless answering machine performance. Your recommendation means a lot to us, and we appreciate your support. -M Panasonic

  • Rated 4 out of 5 stars

    Batteries

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 stars except for one of the sets and batteries are almost dead and will not hold a charge.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    P,J,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was good though my only concern was nobody was at the Customer Pick Up Counter for almost 10 minutes. Besides, that everything else went fine !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Best phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The set up was easy. Talking on the phone us supet clear. It has a feature for spam calls it just light up no ringing. My mom loves it!!! The buttons are soft and easy to press for a senior with arthritis.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Great telemarketer feature.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work great, and the feature to block telemarketers is wonderful.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    More than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace an older model. More features than expected. the intercom and link to cell very handy. Only complaint so far is the standbye time compared to the old phone. Two days still is not bad.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    GOOD BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent in blocking Robo calls. It does not ring in house but shows the # on caller ID. My prior set of phones had a blinking light showing missed calls and I do miss that feature. But overall a good buy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 3 out of 5 stars

    Handset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately not compatible with our model of cell phone so couldn’t use consistently. The cell phone would connect with the handsets for 1 -2 minutes of conversation then the call would connect to just the cell phone with no speech coming through the handset. Sound quality wasn’t as good as I’d like for using with someone with a hearing impairment

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. -C Panasonic

  • Rated 4 out of 5 stars

    cowboy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone works very well for what we wanted its a bit fancy for us we will never use all the items on it. so far so good. It is alittle to much for us we are not to computer knowledgeable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Cordless Phone System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Panasonic Cordless Phone System. Very easy to set up and works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your loyalty! We greatly value your feedback and look forward to continuing to make the experience of our customers memorable. -C Panasonic

  • Rated 5 out of 5 stars

    Excellent phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical, easy to use, i love the Bluetooth it connect 2 cellulars 5 stars ⭐️

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this phone to my Grandmother and it was a surprise gift , she loved it a lot.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience. Your feedback is valued! -C Panasonic

  • Rated 5 out of 5 stars

    Great phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice. lots better than my last phone. Still finding more stuff about it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup easy to use. Great sound easy to hear what a person is saying.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Link2cell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to learn of these i ordered 2 sets one for a gift and one for myself. Use it strictly for cell it connects easy has great sound .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blocking system and cell call connection. Both are great ideas to have on your land line. Friends and family think so too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 3 out of 5 stars

    Probably not for all seniors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a senior. She was complaining about noise (probably from signal interference since it's cordless), also the volume, even at maximum, sometimes not being high enough. This is probably a good enough phone but not for some seniors. It has lots of features which take time to figure out. I replaced it with a corded phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      If you are hearing static on your phone, reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference. Noise can also come from the phone lines. It would be best to locate the source of the interference first and a simple method of determining this would be to verify if static is heard on your other set of phones aside from the Panasonic. Relocate or plug the Panasonic phone to a different area where there is less interference. If you are subscribing to DSL/ADSL service, it is recommended to use a DSL filter. Most DSL/ADSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. Regarding the volume, it's important to be aware that this particular model is not equipped with amplification features. It's worth noting that different individuals have varying audio requirements, and some may require a volume boost rather than the standard speaker configuration, depending on their specific needs. -M Panasonic

  • Rated 4 out of 5 stars

    Worked fine for an elderly parent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic set of phones. Quick setup, did not confuse the main user.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic