Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1101 reviews
(1,101 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
It's Heaven!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone! I can now block any unwanted calls with just a touch of a few buttons! It's heaven, not having to have the phone ringing all hours of the day and night!
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
Rated 5 out of 5 stars
Home phone system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and work well pretty far from the base station.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Steven! Thank you for your feedback! We’re glad to hear the phone provides clear sound and performs well even at a distance from the base. We appreciate you choosing Panasonic! - S
Rated 5 out of 5 stars
new land line phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced my other panasonic land line phone this is a great replacement.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for your kind review! We’re so pleased to hear that your new Panasonic landline phone is a great replacement and living up to your expectations. Your 5-star rating means the world to us, and we’re thrilled to continue being your choice for reliable phones. - F
Rated 5 out of 5 stars
Good upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works as you would expect. Speaker could be a little louder.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
Rated 5 out of 5 stars
Great Value for quality phones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great Value for FOUR phones and the nice thing for us is that we have experience these Panasonic landlines and while we have cell phones, we still LOVE to have these phones"announcing who is calling from our friends and family" and thus, new phone numbers aren't necessarily ones we pick up all the time until we hear their message they leave.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
Rated 3 out of 5 stars
Can't keep correct time, Other features work fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this phone set 3 stars as it can't keep correct time. It's such a small issue, I didn't bother to return the set--I really don't use my home phone for checking the time, anyway. However, just because my opinion is that it is a "small" issue, that doesn't negate the fact that there is a problem with their phones or the software that runs them. The user sets the time (meaning me), not the whatever phone service your use (AT&T, Comcast, etc.). If If you really need your phone to keep an accurate time, buy something else. This one loses at least 5 minutes a day, and someone would have to constantly reset the time on the phone if it is critical to their use of the phone system. At first, I thought maybe it was a power outage issue, but, that is not the issue. It's been over a month now, and the phone is still losing time. All of the other features (at least those that I use) seem to work just fine, like my older Panasonic phone system did. Maybe it's just a one-off and only my phone system has issues. But, I think it is important to warn others of any potential problems before they buy. Plus, a person may not really pay that much attention and they may discover that their phone has faulty "timing" after the return window closes, and that would not be good at all.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! To correct the time issue, press MENU # 226 on the handset > go to MANUAL > press SELECT/SAVE. After that, set the time and date again. -M
Rated 4 out of 5 stars
Good landline phone system with useful features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Panasonic DECT 6.0 technology phone system with additional handsets serves a practical purpose. You get three expandable phones to be used in other rooms in the house, The phones are lightweight and are easy to handle. There is also a built-in answering machine on the base unit. There are also some cool features on the phones, such as Call Block, Caller ID with audio announcement, room monitor and Bluetooth connection (to link to your cell phone). I’ve noticed there was some interference with the unit. If the base unit is either too far away from the other handsets or surrounded by other appliances, there was an issue, The connection was poor with static and the call was actually dropped a couple of times. However, this could be due to moisture in the line or the modem connection, not the phone itself. There is a speakerphone built-in the phones, making it easier to speak hands free when needed. Overall, this Panasonic phone system is good quality and is recommended.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -G
Rated 5 out of 5 stars
Great phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these phones. Great purchase. I haven't used all the features yet, but I highly recommend.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for the wonderful 5-star rating! We’re happy to hear you love your phones and appreciate the recommendation. Enjoy discovering all the great features they have to offer! - F
Rated 5 out of 5 stars
Best Buy/Panasonic to the rescue!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My elderly father who lives alone had phones that were old and unreliable. I finally got him to realize he needed an upgrade. This set of Panasonic phones was the easy answer, and my father wonders why he didn't agree to this upgrade much sooner. Thank you Best Buy and Panasonic.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 5 out of 5 stars
Great feature packed phone system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System is very easy set up. Lots of options including call block, intercom, baby monitor and cell phone linking to name a few.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to leave your feedback! -C
Rated 5 out of 5 stars
Great Home Option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a senior so used to having a landline. My old Panasonic was cutting out on the receiving end. I looked and this Panasonic set had the desired 4 extensions. Having had such great luck with the previous Panasonic, I was happy to make this purchase. Easy set up. Very similar to previous model in function. It fixed the problem I was having.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M
Rated 5 out of 5 stars
Cordless Phones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight, yet sturdy. Replaced a prior Panasonic set up.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M
Rated 5 out of 5 stars
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My father-in-law is using this item. Who is 94, and is having no problems in using it
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Gordon! Thank you for sharing! We're so glad to hear that the phone is user-friendly, even for your 94-year-old father-in-law. Making technology accessible and easy to use is very important to us. Wishing him many great conversations ahead! - F
Rated 5 out of 5 stars
Great phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent land lines. We have to have them for 911 out here.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your wonderful 5-star review! We're proud to provide reliable phones that you can count on, especially when it matters most. Your trust means a lot to us, here’s to many safe and clear conversations ahead! - F
Rated 5 out of 5 stars
Jules
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works real well. Waz very easy to program it and save my phone numbers
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your review! We’re delighted to hear the phone is working well for you and that programming it and saving numbers was a breeze. - F
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised and easy to set up and operate would buy again
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you so much for the kind words! We're happy to hear everything was just as expected, easy to set up, easy to use, and a great fit for your needs. Knowing you'd buy again truly means a lot to us! - F
Rated 5 out of 5 stars
Panasonic Phone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. Was easy to program and has good sound quality. Only wish the volumn was a little louder
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 3 out of 5 stars
Not Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this phone set to replaced our aged phone set. The new phones have rechargable batteries that need to be recharged on a weekly basis. The answering system didn't automatically sync so phone messages are unable to be recorded. Also there is no mute availability on the phone.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for sharing your experience, we truly value your honest feedback. While we're glad you chose Panasonic again, we’re sorry to hear that certain features didn’t meet your expectations this time around. We’re always working to improve, and insights like yours help guide future updates. Your comments on battery life, voicemail syncing, and mute functionality have been noted, we appreciate you taking the time to let us know! - F
Rated 4 out of 5 stars
Who called when?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Panasonic phones are ok. The only problem we have with them is the time and date function. Once you set it, it goes away shortly after. So you never know what time or day someone called you. We have followed the instructions in the book, but still can’t get the feature to wirk properly.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback! If you are subscribed to the Caller ID from your phone company, the unit's date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, we have a setting for this, and I would kindly advise you to perform it. Using a handset, please press MENU # 2 2 6, then press the arrow down to select "Manual", then press SAVE. -C
Rated 4 out of 5 stars
Panasonic Cordless Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good phone, but I decided to exchange it for another Panasonic phone that takes a wired headset plus has one more handset (5 total) This one only uses Bluetooth headsets. If you prefer Bluetooth, then this phone will suit your needs.
This review is from Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
I would recommend this to a friendBrand response from Panasonic Team
Posted .We hope that the new model suits you better! Thank you for sharing your experience and feedback with us. -A



