Customer Ratings & Reviews
- Model:
- KX-TGD863A
- SKU:
- 10117458
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Hard to program
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones are very complicated. I hooked them up today after letting the batteries charge. Then I tried to read the manual regarding blocked calls, saved calls etc. Gave up after an hour or so.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get them to connect with the base unit via wifi.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi, Samuel! We are unsure on what you are trying to achieve. Our telephone model doesn't feature Wi-Fi capability. If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Wouldn't buy agin
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection between phone and charging base not great. Phone keeps beeping that it's not connected. Display faded within months.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi, Patricia! Thank you for your review. Kindly be informed that the range from the base to the handsets is not exact, as it mainly depends on the environment in which you are using the product. Regarding the display, if you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible set of phones.No notice aof calls on ansewing machine
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! To ensure the answering machine can take messages, it needs to be activated. Press the "ANSWER ON" button on the base unit and verify that the indicator light is on. -M
Satisfied Customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable endurable. Very satisfied and happy with this product
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback! -C
Too low volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is very low even on the highest setting and on speakerphone. Would not recommend
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us! You can adjust the volume during calls by pressing the arrow up or down. -M
Waste of time and money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor instructions. No signal in different parts of the house.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. We will use your feedback for future improvements. The range of the handsets is approximately 33 feet from the base unit. The range will also be influenced by the environment in which the phone system is placed, and if there are any electronics around that would weaken the signal (such as microwave ovens, Wi-Fi routers, radios). Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C
What we were looking for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a couple day's research before choosing these. While this set can hook up to a conventional land line, if you're looking to go cellular-only, this is a very good approach. The install can be a little daunting insofar as there are a multitude of settings, but, for our two story house, the final result provides a phone close by wherever we are that rings along with our cells. It also utilizes rings that match the individual phones so we know who is being contacted. The only minor downsides are that the voice announcements are pretty garbled, and, although the contacts were easy to copy from our iPhones, the Panasonic requires short, individual numbers per contact, so you may have to modify them to differentiate if you have more than one number per name on your phone. Overall very happy with result. Good range, reconnects with cell bluetooth easily when returning home, and provides distinctive rings.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M
return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.speaker sound was not very good and I had to return the item
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M
Bad product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drop calls often...............................................
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website: https://shop.panasonic.com/contactus . -M
Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes unable to hear the caller on the line. There is just silence
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! If the issue persists, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9 am-5 pm EST in order to determine how we can provide you with a solution. -G
garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way to confusing,just wanted simple landline phones
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Panasonic land line phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly made product. I will never buy again.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
auto transfer calls back to cell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked "OK". sound quality not as good as my cell biggest problem was the phone transferred 30-50% of calls longer than 5 mins to the cell phone automatically. spent over an hour with panasonic- they couldn't help.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! Please feel free to reach out to us at https://shop.panasonic.com/contactus with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. -M
Lizzy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used this item, I returned it to the store
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..But we are not sure why it was given a 1 star review if you did not use the product.
Great SPAM CALL Blocker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a 'landline' for home backup with simple operations, good sound, VM, 2 handsets but with an option to add a handset(s) later if needed and to fit in a small footprint. This fit the bill. What we got was the most awesome feature that we didn't realize was on the phone -- the quick entry RED BLOCK CALL button! The phone rings, states out load the call name/phone # (states if spam or possibly spam). if you want to block the caller, instead of going back later and entering in the phone info in the BLOCKED list it offers the option to hit the red button while it is ringing, hit YES to confirm, call stops and goes right in the BLOCKED CALL list (has a decent size memory for the phone lists in addition to VM). Simple and fast. My favorite new friend! New spam calls are coming in but the total a day have begun to reduce. All in all, all the features are easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
Recommended Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good "User Manual". Easy to set up and use. Numerous features including Call Blocking. Purchased to replace a 12 year old Panasonic Cordless System. Recommend to anyone "hanging on" to their landline.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C
Perfect Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how easy it is to block spam calls. I can actually block them before they hang up. The numbers are easy to read and it is easy to set up. The phone is powerful enough that i can keep one in the non attached garage.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for the fantastic 5-star review! We're so glad you're enjoying the ease of blocking spam calls, and before they even hang up, no less! It’s great to hear the setup was simple, the display is easy to read, and that the range is strong enough to reach your garage. Sounds like your Panasonic phone is working hard for you in all the right ways! - F
Fantastic phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone! If you are hounded by robocalls, etc this phone takes care of it. You can also connect your Bluetooth up to it, however I can't go further than a couple feet away from base, going to try a different Bluetooth & see if I can get more distance than my LG. Also available is a phone that is waterproof for outside by the pool(not included in this set).
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M
Panasonic continues to be #1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features of this system. It tells me who is sending a text and alerts me to a number I have blocked. I also like that this system allowed me to get additional handsets as I needed six altogether,
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M