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Customer reviews

Rating 4.5 out of 5 stars with 1089 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,089 reviews
  • Rated 5 out of 5 stars

    New Panasonic House Phones for Moma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Moma is pleased with the phone system. Her batteries kept going dead on her old phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 4 out of 5 stars

    Ya get what ya pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aok, its voice is a little hard to understand , could be im old

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your honest feedback! We understand that sometimes voice clarity can be a personal experience, and we appreciate your patience. We're glad you still found value in the phone. Wishing you many easy and clear calls ahead! - F Panasonic

  • Rated 4 out of 5 stars

    Panasonic cordless with blocking capabilities

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic cordless phone set has the capability of blocking 1000 numbers, problem is with so many spammers out there capacity of 1000 numbers was reached in less than 6 months. It was great while it lasted, but would really have liked unlimited blocks.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Not Sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well. It would be nice if it had a voice feature for storing names and numbers instead of just the manual system. And for privacy, an optionel that would allow you to turn off listening to a voice message inbreal time while someone is leaving it. This has happened when I have guest in my house and they have heard the recording.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying purchase. Easy to install, instructions are easy to understand as to all the functions. I'm well satisfied.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give us your valuable feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is great. Its clear. The style looks good. Its compact and to navigate through the icon. Would buy it again. Worth the cost.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old land lines we’re starting to crap out on us so we grabbed these and honestly coudnt be happier

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic telephones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Panasonic phones before I think they are the same telephones, they are nice telephones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Cat Lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the telephones, I like the fact that I have one throughout the house and I do not have to run to answer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I find this phone set to be easy to set up and use. Great quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for the glowing 5-star review! We're happy to hear that setting up and using your new phone system was a breeze. We take pride in delivering quality you can count on, and your feedback truly makes our day. Here's to many clear and reliable conversations ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Landline

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system. Easy to hook up to electric and tel modem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi David! Thank you for your feedback! We're pleased to hear that you found the system easy to set up with both your electrical and telephone modem connections. It’s great to know our products are supporting a smooth experience right from installation. - S Panasonic

  • Rated 5 out of 5 stars

    No more searching for my cellphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system. I love not having to look for my cell phone when I get a call. Tells me who is texting. Wish it came with more handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for an excellent product. Fast and friendly service. Thanks

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Out with the old, in with new (and better)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup replaces a ten year old similar Panasonic system. We were due to replace batteries in our old units and decided to put that money towards newer technology. This unit has a spam blocker that can be activated before, during and after the offending call. Larger buttons and sleeker style is better. Sound is crisp and clear; perhaps a bit "tinny". The intercom is a nice feature. AND you can have cell phone calls transferred to this landline system. Huge contact capacity. I'm very happy with my purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 4 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my new phones,little more complicated than old ones but even though I am not tech savvy, I installed and set them up myself

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Land lines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were easy to hook up. I had problems using all the set up instructions. I still have not figured out everything.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Rated 4 out of 5 stars

    Good Phones but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four stars because phones do not hold charge for length of time previous Panasonic phones did. After I purchased, Best Buy had sale.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Best Phones so Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like these phones. I love the call block button that is in red and the little zap noise it makes when the call is blocked. I would recommend these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic phone set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product delivered exactly as advertised. Recommended to anyone in the market for coreless land line phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very compact!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, just what I needed. Base was compact, my landline connection is in my dinning room, needed a base I could blend in. Worked perfect.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic