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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,058 reviews
  • Rated 5 out of 5 stars

    Panasonic Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old land lines we’re starting to crap out on us so we grabbed these and honestly coudnt be happier

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy and Efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone are easy to set up and don't require a lot of space.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    home phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work so much better than my previous ones did.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jean! Thank you for your 4-styar review! We’re glad to hear our home phones are working better for you than your previous ones. We’re always striving to deliver reliable and improved performance, and we appreciate you choosing our product! - F Panasonic

  • Rated 3 out of 5 stars

    Bad cradle design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was great! But, I had to return them. The phones don't sit in the cradles, they mount to them. Therefore, they are not 'grab and answer', the cradle would not release easily, so they came up with the phone. Because of that, I returned them.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your experience. We’re glad to hear you appreciated the sound quality, though we regret that the design didn’t meet your needs. Your feedback is valuable and helps us consider improvements for future models. - S Panasonic

  • Rated 5 out of 5 stars

    Mr.L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up through out house. Works great, Announces who is calling.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review. We're glad to hear the setup was simple and that the phone system is working well throughout your home. It’s great to know the caller announcement feature is adding convenience, we appreciate you choosing Panasonic. - S Panasonic

  • Rated 5 out of 5 stars

    Phone for motel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it. It’s helpful in my motel. It’s has all facilities that we need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your positive feedback. We’re happy to hear the product is meeting your needs and proving helpful in your motel. It’s great to know it has all the features you require. - S Panasonic

  • Rated 4 out of 5 stars

    Not Sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well. It would be nice if it had a voice feature for storing names and numbers instead of just the manual system. And for privacy, an optionel that would allow you to turn off listening to a voice message inbreal time while someone is leaving it. This has happened when I have guest in my house and they have heard the recording.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Out with the old, in with new (and better)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup replaces a ten year old similar Panasonic system. We were due to replace batteries in our old units and decided to put that money towards newer technology. This unit has a spam blocker that can be activated before, during and after the offending call. Larger buttons and sleeker style is better. Sound is crisp and clear; perhaps a bit "tinny". The intercom is a nice feature. AND you can have cell phone calls transferred to this landline system. Huge contact capacity. I'm very happy with my purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Cat Lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the telephones, I like the fact that I have one throughout the house and I do not have to run to answer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is great. Its clear. The style looks good. Its compact and to navigate through the icon. Would buy it again. Worth the cost.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my new phones,little more complicated than old ones but even though I am not tech savvy, I installed and set them up myself

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Land lines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were easy to hook up. I had problems using all the set up instructions. I still have not figured out everything.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic phone set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product delivered exactly as advertised. Recommended to anyone in the market for coreless land line phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 4 out of 5 stars

    Good Phones but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four stars because phones do not hold charge for length of time previous Panasonic phones did. After I purchased, Best Buy had sale.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    https://click.emailinfo2.bestbuy.com/?qs=997c39136

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for a good price, I’ll definitely recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super nice to have 4 phones. They work awesome and im still finding new features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Pepper! Thank you for the wonderful 5-star review! We're so happy to hear that you’re enjoying the four phones and discovering new features along the way. It’s always great to know our products are making a difference and offering even more than expected, we recommend looking into the Automated Call block feature to improve your experience with spam calls! Enjoy exploring all the possibilities! - F Panasonic

  • Rated 5 out of 5 stars

    No more searching for my cellphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system. I love not having to look for my cell phone when I get a call. Tells me who is texting. Wish it came with more handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very compact!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, just what I needed. Base was compact, my landline connection is in my dinning room, needed a base I could blend in. Worked perfect.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for each room. But wont give right time on messages being left. Reset several times and works for a couple answers. Then quits.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! It might be because your time is set to Caller ID Auto. To put the time on manual, press MENU # 226 on a handset > go to MANUAL > press SAVE. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Best Phones so Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like these phones. I love the call block button that is in red and the little zap noise it makes when the call is blocked. I would recommend these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic