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Customer reviews

Rating 4.5 out of 5 stars with 1089 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,089 reviews
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best house phone I’ve ever owned!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the enthusiastic endorsement! We're thrilled to hear our phone has earned the title of the best you’ve ever owned. Providing reliable and quality communication is what we strive for, and your feedback truly motivates us. - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    super phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Lots of features especially call block. Locator makes it easier to locate missing phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good... light weight... matches everything... volume & clarity of sounds are good...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for each room. But wont give right time on messages being left. Reset several times and works for a couple answers. Then quits.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! It might be because your time is set to Caller ID Auto. To put the time on manual, press MENU # 226 on a handset > go to MANUAL > press SAVE. -M Panasonic

  • Rated 5 out of 5 stars

    A terrific phone for a lot of square footage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. We bought them with my grandmother in mind- knowing that the font on the screen was the biggest and easier for her to see. The volume of the ring is perfect and it’s great that the phone announces the name of incoming calls. The setup was extremely easy and there were plenty enough phones for us to cover a lot of the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy and Efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone are easy to set up and don't require a lot of space.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Panasonic phone system we have had in the last 20+ years. They are easy to use, reliable and keep getting better. Love the call block features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Claude! Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating! It’s fantastic to hear that the KX-TGD864S phone system has continued the tradition of reliability and ease of use you've enjoyed with your previous Panasonic phone systems. Thank you for your continued trust in Panasonic! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Talk and Walk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic cordless phone I’ve had for years. They are simple and easy to use. Instructions simple. Enjoy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Excellent Land-Line Phone System.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this new phone system to replace older Panosonic land line phones. They were easy to set up and do the job. I would highly recommend this Land-Line Phone System.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Tom! Thank you for the wonderful review. We're thrilled to hear that the KX-TGD864S phone system was a great upgrade from your older Panasonic phones and that it was easy to set up. We truly appreciate your recommendation and are so happy it’s meeting your needs perfectly. Best, C Panasonic

  • Rated 5 out of 5 stars

    Panasonic cordless phone system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box arrived yesterday and already have them installed and running. We replaced the 10 year old black Panasonics for the new white ones. Good choice based on past experience.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    https://click.emailinfo2.bestbuy.com/?qs=997c39136

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for a good price, I’ll definitely recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Keep it old school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calls are very clear.. makes me feel like the old school days, having a cordless phone at home

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Rated 5 out of 5 stars

    telemarketers nightmare.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It talks to me. I get a lot of telemarketers calling. Hate it. It has a way to get rid of them. Just haven't gotten to using it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of installation; clear customer friendly instructions and easy box to operable use .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your great 5-star review! We’re happy to hear the installation was easy and the instructions clear. It’s great to know the system is user-friendly and working well for you! - F Panasonic

  • Rated 5 out of 5 stars

    phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second phone system we bought from best buy in 24 years, im happy with it .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for the 5 star rating! We're thrilled to hear you're happy with your new phone system. It's an honor to be part of your home or office once again, and we hope this system serves you just as reliably as the last. Here's to another couple of decades of clear calls and dependable performance! - F Panasonic

  • Rated 5 out of 5 stars

    Mr. Brown

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this set of phones for years. They have stood the test of time. I would obviously recommend them to anyone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for the wonderful 5-star review! We're truly honored to hear that your phone set has stood the test of time and continues to serve you well. Your recommendation means a great deal to us, and we're so grateful for your long-time support! - F Panasonic

  • Rated 5 out of 5 stars

    Cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Panasonic cordless phone system for years. We updated with this system and is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your positive feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Fast setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast and worry-free setup. Works like a charm. I recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Patricia! Thank you for the fantastic shoutout and 5-star rating! We’re so glad the setup was quick and effortless, and that everything is working like a charm. Your recommendation means a lot to us, here’s to many smooth calls ahead! - F Panasonic

  • Rated 5 out of 5 stars

    A Real Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am pleased with the cordless phones. It took some getting used to the voice announcing the caller, but now I find it helpful. The instructions for operation are clear and easy to follow.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. - S Panasonic

  • Rated 5 out of 5 stars

    Most: clear voice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is very easy to use. Clear voice sound. Everything works well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Claudia! Thank you for your great 5-stars review! We're so pleased to hear that the system is easy to use and the voice clarity stands out for you. It’s always our goal to deliver both simplicity and performance, glad to hear everything’s working well! - F Panasonic