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Customer reviews

Rating 4.5 out of 5 stars with 1089 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,089 reviews
  • Rated 5 out of 5 stars

    Good phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system is very similar to the phone system it replaces. I have had the last one for around 15 years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thanks for your review! We're glad to hear the new system feels familiar and that your previous one served you well for 15 years. Here's to many more years of reliable performance with your new phone! - S Panasonic

  • Rated 5 out of 5 stars

    Great Phone...love the intercom!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these phones! They do everything one could possibly want a phone to do and MORE! We live in a three story townhouse so I have on on each level and the intercom is perfect when I am on one floor and another family member is on a different floor! No more yelling up or down stairs!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Land Line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use a land line. This is easy to use for those that don’t use a cell phone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have a good range. Nice to have a cordless home phone again

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Rated 4 out of 5 stars

    Good but die faster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They use regular batteries ao they die a little faster but overall a good purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No brainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works like a charm. Affordable and can be expanded…

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! We greatly value your feedback and look forward to continuing to make the experience of our customers memorable. -C Panasonic

  • Rated 5 out of 5 stars

    MikeN1971

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wireless Phone Set Works great and it is very useful to Have phone In Every room.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're delighted to have met your expectations! Your 5-star rating means the world to us. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are awesome—so easy to block unwanted calls. Everything you need in a cordless phone including voice mail is included.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Easy to use and set up, SOUNDS GREAT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use! I purchased this for my 80yo+ Parents, and Daddy set this up quick and easy. Then when He called me to tell me, I immediately was able to discern the quality of sound! SO much more apparent (see what I did there) then the sound of their previous phone. (also was Panasonic by the way, about 8 years old).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    home phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good use of it. NO issue since I have it. Work just fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Old phone, new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones broke in the move. Got the same exact ones. great connection. light weight. intercom is extra helpful, when needed. Wish it came in purple

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Everything is ok!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones worked out great using one in my bedroom the second one in my garage. Very very helpful..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so happy to read that you appreciated our product. Thank you for the nice feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Very good phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cordless phones are just what we were looking for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good land line cordless phones. They do everything you need. Ha e them around in the house as I always leave them places. Good stuff.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    House phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to plug in and use. Panasonic phones take a batterie that you can get on line or any store. Just put in 2 batteries and wait 60 minutes and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    not easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be more user friendly. Difficult after using AT&T

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave us a 4-star review! Your feedback helps us improve our product for everyone. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gina

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother loves the phone set. Dhe can hear clearly on them

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Rated 5 out of 5 stars

    tis a great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the phone use it in 4 locations around the homr

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thanks so much for your great 5-star review! We’re happy to hear the phone is versatile enough to use in multiple spots around your home. Here’s to staying connected wherever you need! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not many people use landline phones anymore, I believe Panasonic is best brand to purchase. It has all the features we need but the only thing is setting up initial process. We have to put a number code to use each function such as the number of rings desired, date and time, etc. You just need to follow the instructions given and all will work out and could be fun! We enjoy it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work fine! Easy to set up and see screen. This is my second purchase of Panasonic phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic