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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,058 reviews
  • Rated 5 out of 5 stars

    Easy to use and set up, SOUNDS GREAT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use! I purchased this for my 80yo+ Parents, and Daddy set this up quick and easy. Then when He called me to tell me, I immediately was able to discern the quality of sound! SO much more apparent (see what I did there) then the sound of their previous phone. (also was Panasonic by the way, about 8 years old).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are awesome—so easy to block unwanted calls. Everything you need in a cordless phone including voice mail is included.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not many people use landline phones anymore, I believe Panasonic is best brand to purchase. It has all the features we need but the only thing is setting up initial process. We have to put a number code to use each function such as the number of rings desired, date and time, etc. You just need to follow the instructions given and all will work out and could be fun! We enjoy it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This panasonic phone set replaced an older model panasonic set. We tried the ooma hd3 phone but the voice quality was not as good as the panasonic. It has a neat call block feature that if you pick up while the phone is ringing and hit call block it blocks it right away.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Old phone, new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones broke in the move. Got the same exact ones. great connection. light weight. intercom is extra helpful, when needed. Wish it came in purple

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    Love the multiple ports!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works very well for our home with multiple places to have a receiver. The only minor drawback is that there is no place to see the written message by a caller. While that is a small inconvenience, it is offset by the fact that the volume is good. The smaller size of the handsets is good as they take up less place on the counter/furniture.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work fine! Easy to set up and see screen. This is my second purchase of Panasonic phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good land line cordless phones. They do everything you need. Ha e them around in the house as I always leave them places. Good stuff.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phones. The only complaint i hve about it when on speaker phone the volume won't go high enough for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    House phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to plug in and use. Panasonic phones take a batterie that you can get on line or any store. Just put in 2 batteries and wait 60 minutes and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    AT&T was a busy, Panasonic wins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing two AT&Tphones and finding after great frustration that neither worked we purchased a Panasonic phone and have had no problems. I would recommend but highly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star review and are delighted to hear you're enjoying your purchase. Thank you! -M Panasonic

  • Rated 2 out of 5 stars

    Cell only feature is an undocumented bug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Call clarity is good when in range. Con: phone loses signal 40 feet away. Cell system is awful connected to an iPhone 13 via bluetooth. Got rid of land line finally and set it for Cell Phone Use Only: Yes, you can receive calls, but you cannot dial out. You can only select from a list of the last 5 dialed numbers. Frequently disconnects during calls.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! The Link2Cell feature utilizes Bluetooth technology, which inherently has a limited range. Typically, Bluetooth devices operate within a range of about 30 feet, and achieving a range of 40 feet, as you mentioned, is considered quite good. Similarly, DECT technology operates under similar environmental constraints and interference from other devices. To make cellular calls using Link2Cell, you have the option to dial numbers manually or transfer them from your iPhone's phonebook. This process requires storing the phone numbers in the phonebook manually or transferring the entire phonebook from your iPhone to the device. Please keep these considerations in mind when using the Link2Cell feature, as they can affect performance based on your specific environment and usage conditions. -M Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    PHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CORDLESS PHONES WORK GREAT. GOOD VALUE FOR THE MONEY.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Rated 3 out of 5 stars

    Nice, but low speaker phone volume

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my older Panasonic phone system after it was damaged hurricane Milton. It worked perfectly until a couple of the handsets were exposed to water (go figure). A little different configuration than my previous phone set, the only issue is the volume of the speaker phone setting is not very loud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your feedback, and we’re sorry to hear about the damage caused by Hurricane Milton. We're glad to know your previous Panasonic phone system worked well for you, and we appreciate you choosing us again for your replacement. We also appreciate your input about the speakerphone volume, it’s valuable feedback that helps us continue to improve our products. - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic Phones Set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older set. I like this one when a text message comes in it tells me who it's from so I know if i should go get my phone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. - S Panasonic

  • Rated 4 out of 5 stars

    panasonic 4 set of phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking, easy to use and set up. like the call block button. just a nice phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your 4-star review with us! We're so glad to hear that you're enjoying the phone's design, ease of use, and the handy call block button. - S Panasonic

  • Rated 5 out of 5 stars

    Great for pairing with cellphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have a landline, bought this to pair with my cellphone so I can answer it in any room.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic cordless phones ring my bell!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic cordless phones have great sound and many features. And I especially like having 3 phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gayle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find, easy to compare brands, easy to enter order and easy to receive shipment. What more can I say? Pleasure to do business with you!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Bluetooth DECT Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second phone system that I have purchased. I gave away my first one away, which still works fine and I replaced it with this new system. These phone systems work great. All you have to do is connect your cell phone to it through your Bluetooth and your all set. I have the main phone in my sitting room and three extensions throughout my home. This is a fantastic phone system and I highly recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic