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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,059 reviews
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a similar system for 18 years. Couldn't find batteries anymore. New system works well and uses AAA batteries. Have a landline still and needed good phones in the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Reliable Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic phone is a very good product , the reception is a ten and a very reliable phone along with its battery life it maintains for hours a day

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Good quality phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle and easy read the display. I hooked it up with ooma and had no problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your positive feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Happy results

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first set that I bought was "defective" but when I returned it, there were no questions and I received a replacement. Thank you Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Great cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cordless phone system. Great price. It easy to set up and you can save a lot time by transferring your contacts from your cell phone . You are able to receive calls from your cell phone also. Yes I would recommend this system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 3 out of 5 stars

    Panasonic Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought Panasonic phones in the past. Bought this for my mom, not made as well as they once were. The sound quality and speaker phone are poor.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey there! Thank you for sharing your feedback with us. We truly appreciate your continued trust in Panasonic products over the years. We're sorry to hear that the KX-TGD863A hasn't met your expectations, especially in terms of sound quality and the speakerphone. We’ll certainly pass along your feedback to help us improve. Please note that the speaker on this model is standard, however it does have good-quality sound and volume. We do have other models available that are designed with amplified features, if you are interested. These amplified models provide enhanced volume and clarity to cater to specific hearing needs. If you require amplified functionality, we recommend considering one of our specialized amplified telephone models, such as KX-TGM430 or KX-TGM420. Hope this helps! -C Panasonic

  • Rated 5 out of 5 stars

    best phones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these to replace my 12 year old panasonic cordless set.old ones still worked well,just looked used.I will buy them again when this set looks old.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 3 out of 5 stars

    Nice phone set but ...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A functional phone set with terrible sounding Caller ID that is little better than useless. Many features and options that we'll never use but as a basic phone set it is ok. A good value IF you don't need clear easy to understand Caller ID.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts. We will use them to improve our products. -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while setting it up (directions not easy to follow) I really like the block feature. Have not yet figured out how to transfer contacts from my cel phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! We would be more than happy to look into it further. Please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box works great. We use are house phone quite abit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. - S Panasonic

  • Rated 5 out of 5 stars

    Nice portable phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly simple to set up....that is once one unit has batteries installed, the basic settings transfer to all other phones. You do need to adjust the ring volume on each phone individually.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy- easy to install, easy to use. I particularly like the spam filtering and call blocking features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and work, Panasonic has the best phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Outstanding Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is what you need for a landline, you will not go wrong purchasing this model. This is an excellent and user friendly model. I would definitely purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 4 out of 5 stars

    You can not go wrong with a Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Panasonic and I was shocked that the base went dead, so I had to purchase another phone. I am old school and still want to use a landline. The base is small, not as big and the unit does the same thing as my old phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Best phone ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the block feature. Volume control is easy to use. The auto voice is loud and very clear. I'd recommend it to everyone. Good phone for people with hearing loss.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price fairly easy to use. Panasonic is the only i have purchased for the pass 10 years and this one is the best so far

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced previous Panasonic phone system. The new one is smaller in size which is a plus since less space is needed on my desk for the base unit. Works great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Wired phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone system with many features. Seldom get a call on home phone but this makes sure that callers can leave a message. Being able to sync with careless phone is very useful.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Repeat customer, Panasonic makes the best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint is that Panasonic has dropped the belt clip from all the similar models. Otherwise, absolutely love the built in Call Block, good weight/balance and easy to read design

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic