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Customer reviews

Rating 4.5 out of 5 stars with 1090 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,090 reviews
  • Rated 5 out of 5 stars

    Panasonic Portable phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good value for price. Having four portables at home is a must. Not having to quickly move from room to room to answer phone is a big advantage.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Retiree

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen print is easy to read. Easy to set up. Fits well in hand.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star rating! Thank you for sharing your positive experience with us. - S Panasonic

  • Rated 4 out of 5 stars

    Good features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still like my landline and cordless phone. Works as expected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! We're glad to hear you're enjoying your phone. We hope you are exploring all of its great features like Link2Cell Bluetooth connectivity, call blocking, noise reduction for clearer calls, a digital answering system, and the ability to expand up to six handsets. We appreciate your support and hope you continue to enjoy your phone! -C Panasonic

  • Rated 5 out of 5 stars

    Recommend Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Panasonic land line phones to replace another set made by another manufacture. Our problems with signal loss and dropping out went away with our new phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    How do you turn off the handset keypad tones?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Digital Answering System for the Robo Call blocking and other features. That said the manual is hard to navigate to get the answers you need so I'm posting a review in hopes of getting a question answered.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We would need more information in order to have a better understanding of your inquiry. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 3 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are working, but the sound quality is not great. There is an echo sometimes when you talk on the phone. It is much better than the AT&T set I bought for $120 from Amazon, however.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your honest feedback. We’re glad to hear the phones are working for you and that they offer an improvement over your previous set. If you are experiencing echo during calls, please take a handset when not in use and press Menu, followed by the # key and enter 122 and make sure to select A. We hope this helps! - S Panasonic

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones, battery lasts, clear audio and range

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. - S Panasonic

  • Rated 5 out of 5 stars

    Best ever extension phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Panasonic phones before and was happy with them so I bought them again. This is a great system with vastly increased contact and blocking storage capacity. I do miss the belt clips, but that is a minor detail.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones. Replaced our 15-year-old Panasonics that were starting to act badly. New ones sound better, same interface. Plus there is a single button to call-block!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for trusting our brand! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Goldie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choose because of large numbers and easy installation.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! - S Panasonic

  • Rated 5 out of 5 stars

    Excellent phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I like the answering system and the ability to block annoying calls. No need for a separate call blocker. Was very easy to set up and enter my phone book.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Expandable Cordless Phone System.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with this purchase. Phones fit perfectly in the hand, numbers are large and easy to find. Phone window clear and shows time and date. Cradle is easy to set into. I found the speed-dial numbers easy to insert and automatically listed alphabetically. Digital answering system simple to operate and functional.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase price and the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -A Panasonic

  • Rated 5 out of 5 stars

    Good Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has both voice intercom paging [which I get to annoy the wife with] and baby monitoring function for our grandchild.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work well regardless of where they are placed in the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. - S Panasonic

  • Rated 5 out of 5 stars

    great phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt realize how bad I needed a new phone system. the clarity is excellent. My wife uses hearing aids and has no problem hearing on this panasonic phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 4 out of 5 stars

    Nice Phone System with lots of features.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully functional phone system. Only complaint so far is the steps to put a call on hold. You have to push 3 buttons for a total of 5 presses to put on hold. Not sure if person on the other end of call can hear this. Not sure I'd recommend for a business location.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    A phone and a a phone and a phone and a phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system works great! I bought this item after an older model bit the dust after *many* years of service. I would but it again if the beds arose.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Loud ring, easy to use, crystal clear sound when talking to someone. Still got to have a land line.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home phones, settings on it are great everything works well

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's fantastic to receive your 5-star review. Thank you for your continued trust and support! -C Panasonic