Customer Ratings & Reviews
- Model:
- KX-TGD863A
- SKU:
- 6479123
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
NOT MY OLD PANASONIC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a FEW OF THE PHONES HAVE ECHOS AND I AM FRUSTRATED. I HAVE ALWAYS BOUGHT PANASONIC AND NOE I AM SORRY I THREW OUT MY O=LD PHONES. VERY DISAPPOINTED
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We would like the opportunity to talk and investigate your feedback further. Please contact the support team at https://shop.panasonic.com/contactus . -C
- Cons mentioned:Volume
all most junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i miss so many calls im sitting near phone and it dont rind when it does they tell me they were calling me all after noon
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Very good reception
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this phone. I will recommend it to anyone looking for a house phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G
Panasonic phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible phone. Not user friendly at all. The voice that answers to tell you who is on the line is awful.. I returnrd it for an AT&T
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We thank you for taking the time to share your experience with us and the community and we are sorry to hear that you had a negative experience with this model. We will take your feedback into consideration and we are here for any questions or concerns. -A
Panasonic makes great phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic makes excellent phones. Easy to use. Very clear to hear. This is my first experience with Link2Cell and is working well.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations! -M
dissappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no headphone jack, no belt clip, no battery backup.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Indeed, this particular model does not feature power backup operation, a headset jack, or a belt clip. It's important to note that not all models are identical, and we highly recommend reviewing the specifications carefully before making a purchase decision. -M
Good for those who need a land line in multi rooms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy install, very little setup ( time-of-day, date, etc) Put a extentsion is 3 rooms that are on opposite ends of the house.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G
Great Set of Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Panasonic cordless phones! My old set bit the dust so I replaced them with this new version. The voice clarity is great.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Ms.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phones need the option to clip the phone onto your clothing. appearance poor quality.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Call volume is way too low
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even at the top volume I can barely hear the other person on the call
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello, Susan! We really appreciate your insight since it allows us to enhance our technology and assure customer satisfaction. In this situation, we advise changing the line mode from B to A with MENU #122. If you still experience issues with the product, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
Great Panasonic wireless phones. Calls are clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic, the best for wireless phones. Works great. We still use land line for longer calls at home. Lasts a long time
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
all some phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice phone, i can block number and that is cool also i can connect my cell phone to and answer the phone with it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Can U Hear Me Now ?!?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great - we have a backup answering system now as well !! Great purchase
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product, probably going to return it. Not good earring
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
My new telephones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work for now. The numbers on the top are senior friendly, the colors (black and white) easily blend everywhere.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Panasonic house phone and customer service is crap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third time buying this piece of crap. Keep wasting money on insurance. Tried to contact company will not speak to you but offered $45/ monthly maintenance contract on a house phone! Using my insurance to buy a different brand.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We're very sorry to hear that your experience was less than satisfactory. Regarding the monthly maintenance subscription you mentioned, we want to clarify that our customer support services are completely free of charge. Please ensure that you are contacting official channels and not third-party entities that may charge for support services. We are eager to assist you and would be happy to provide troubleshooting help, but we'll need more details about the specific issues you're encountering. -M
Good phone/answering machine for the $$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance and quality. You’re ability to link your cell phone to the machine is an added benefit.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Landline phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these phones because when you get a call it tells you who’s calling and if it’s spam
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phones are better than I expected. We are enjoying them and they are so easy to program,
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M
Panasonic portable phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.find it hard to use compared to previous phone I had
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. We are really sorry to hear that you are not satisfied with this unit and about the situation you experienced. We value our customers' opinions and would like to thank you for bringing this to our attention, as it helps us improve our technology and ensure customer satisfaction. - S