Customer Ratings & Reviews
- Model:
- KX-TGD863A
- SKU:
- 6479123
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
Panasonic phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like them at all very tinny. Not nearly as good as our old set of Panasonic phones
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. -C
Panasonic Cordless Phone System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones are so easy to use. I'm glad they were available at Best Buy.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Don't like them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't like phones. They are difficult to use different features. The volume will not go loud enough to hear messages. I had some phones this brand before that were easy to use and loud enough to hear.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M
Panasonic KX-TGD864S
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the Panasonic KX-TGD894S has worked without any problems.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
House phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone works fine. Easy to set up. Easy to use. I would recommend it
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Dave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones have a great battery life and are easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. I would buy again. Well worth it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
=(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we never got the order delivered we never got the order delivered we never got the order deliveredwe never got the order delivered
I would recommend this to a friendBrand response from Panasonic Team
Posted .We apologize for the trouble you have encounter with your purchase from the dealer. We suggest you reach out to there support number to get more information on the shipment of the package and what options they can provide.
Panasonic Cordless Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid over 80.00 for thesr phones they are not stay charged well. And when i place the phone they make some kind of noise.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi, Jeannie! We appreciate your feedback regarding the phones you purchased! Ensuring a satisfying user experience is important to us, and we'd like to address your concerns. In continuous use, our estimated time for the operation would be a maximum of 10 hours. Please note that this can change if you've been using the telephone for a while. The batteries are rechargeable but they need to be replaced once they don't hold a charge anymore. -M
Hard to program
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones are very complicated. I hooked them up today after letting the batteries charge. Then I tried to read the manual regarding blocked calls, saved calls etc. Gave up after an hour or so.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get them to connect with the base unit via wifi.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi, Samuel! We are unsure on what you are trying to achieve. Our telephone model doesn't feature Wi-Fi capability. If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible set of phones.No notice aof calls on ansewing machine
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! To ensure the answering machine can take messages, it needs to be activated. Press the "ANSWER ON" button on the base unit and verify that the indicator light is on. -M
Wouldn't buy agin
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection between phone and charging base not great. Phone keeps beeping that it's not connected. Display faded within months.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi, Patricia! Thank you for your review. Kindly be informed that the range from the base to the handsets is not exact, as it mainly depends on the environment in which you are using the product. Regarding the display, if you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
Satisfied Customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable endurable. Very satisfied and happy with this product
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback! -C
Too low volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is very low even on the highest setting and on speakerphone. Would not recommend
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us! You can adjust the volume during calls by pressing the arrow up or down. -M
What we were looking for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a couple day's research before choosing these. While this set can hook up to a conventional land line, if you're looking to go cellular-only, this is a very good approach. The install can be a little daunting insofar as there are a multitude of settings, but, for our two story house, the final result provides a phone close by wherever we are that rings along with our cells. It also utilizes rings that match the individual phones so we know who is being contacted. The only minor downsides are that the voice announcements are pretty garbled, and, although the contacts were easy to copy from our iPhones, the Panasonic requires short, individual numbers per contact, so you may have to modify them to differentiate if you have more than one number per name on your phone. Overall very happy with result. Good range, reconnects with cell bluetooth easily when returning home, and provides distinctive rings.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M
Waste of time and money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor instructions. No signal in different parts of the house.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. We will use your feedback for future improvements. The range of the handsets is approximately 33 feet from the base unit. The range will also be influenced by the environment in which the phone system is placed, and if there are any electronics around that would weaken the signal (such as microwave ovens, Wi-Fi routers, radios). Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C
Bad product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drop calls often...............................................
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website: https://shop.panasonic.com/contactus . -M
return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.speaker sound was not very good and I had to return the item
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M
Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes unable to hear the caller on the line. There is just silence
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! If the issue persists, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9 am-5 pm EST in order to determine how we can provide you with a solution. -G