Customer Ratings & Reviews
- Model:
- KX-TGD863A
- SKU:
- 6479123
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way to confusing,just wanted simple landline phones
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Panasonic land line phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly made product. I will never buy again.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
auto transfer calls back to cell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked "OK". sound quality not as good as my cell biggest problem was the phone transferred 30-50% of calls longer than 5 mins to the cell phone automatically. spent over an hour with panasonic- they couldn't help.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! Please feel free to reach out to us at https://shop.panasonic.com/contactus with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. -M
Lizzy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used this item, I returned it to the store
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..But we are not sure why it was given a 1 star review if you did not use the product.
- Pros mentioned:Call blocking, Sound quality
Great SPAM CALL Blocker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a 'landline' for home backup with simple operations, good sound, VM, 2 handsets but with an option to add a handset(s) later if needed and to fit in a small footprint. This fit the bill. What we got was the most awesome feature that we didn't realize was on the phone -- the quick entry RED BLOCK CALL button! The phone rings, states out load the call name/phone # (states if spam or possibly spam). if you want to block the caller, instead of going back later and entering in the phone info in the BLOCKED list it offers the option to hit the red button while it is ringing, hit YES to confirm, call stops and goes right in the BLOCKED CALL list (has a decent size memory for the phone lists in addition to VM). Simple and fast. My favorite new friend! New spam calls are coming in but the total a day have begun to reduce. All in all, all the features are easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
- Pros mentioned:Call blocking, Ease of use
Recommended Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good "User Manual". Easy to set up and use. Numerous features including Call Blocking. Purchased to replace a 12 year old Panasonic Cordless System. Recommend to anyone "hanging on" to their landline.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C
Perfect Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how easy it is to block spam calls. I can actually block them before they hang up. The numbers are easy to read and it is easy to set up. The phone is powerful enough that i can keep one in the non attached garage.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for the fantastic 5-star review! We're so glad you're enjoying the ease of blocking spam calls, and before they even hang up, no less! It’s great to hear the setup was simple, the display is easy to read, and that the range is strong enough to reach your garage. Sounds like your Panasonic phone is working hard for you in all the right ways! - F
Panasonic continues to be #1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features of this system. It tells me who is sending a text and alerts me to a number I have blocked. I also like that this system allowed me to get additional handsets as I needed six altogether,
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Fantastic phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone! If you are hounded by robocalls, etc this phone takes care of it. You can also connect your Bluetooth up to it, however I can't go further than a couple feet away from base, going to try a different Bluetooth & see if I can get more distance than my LG. Also available is a phone that is waterproof for outside by the pool(not included in this set).
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M
Great Phone Set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone set for my elderly parents, and I am very pleased with it. The numbers are big, and the phone announces the caller each time someone calls. It also has a digital answering system. My parents like their new Panasonic phone set.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your excellent feedback, it is much appreciated! -C
- Pros mentioned:Price, Sound quality
super phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great price and product This product is a quality item with special features
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
Charlietheboss
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have 3 phones installed in 2 bed rooms & a tv room. The master phone is mounted in the kitchen. All the phones are doing their best. This is the second set of Panasonic phones I have ever had. The first set lasted over 15 years.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
- Cons mentioned:Timekeeping
Not a good buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone does not keep correct time. Probably got sent old batteries. Not nearly as easy to operate as the previous Panasonic phones I had. Do not really like these but getting use to them.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .The time on your phone is set to Caller ID automatic, which means that it will follow the setting on the Caller ID service you have with your phone company. We can change that from the settings of your phone. On a handset, press MENU then the # key and then the number 226. Go to MANUAL and press SAVE. After that, you will need to change the time again on any of the handsets and it will not change back. Hope this helps! -M
Diane
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these phones. My frustration is that I have to put all of my contacts from my last one manually, which I would have had to do with any phone. Just like my old set - but have a call block that is so east.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Diane! Thank you for your wonderful feedback! We’re so happy to hear that you’re loving the new phones and the ease of the call blocking feature. We understand that manually transferring contacts can be a bit of a hassle, but we’re glad the rest of your experience has been positive. - S
Batteries
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given it 5 stars except for one of the sets and batteries are almost dead and will not hold a charge.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Great telemarketer feature.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phones work great, and the feature to block telemarketers is wonderful.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M
Cordless phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and durable product. Used it as intercom. Excellent quality
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your positive feedback! We're glad to hear your Panasonic phone is proving to be durable and working well as an intercom. We appreciate your support! - S
- Pros mentioned:Ease of use
Best phone ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The set up was easy. Talking on the phone us supet clear. It has a feature for spam calls it just light up no ringing. My mom loves it!!! The buttons are soft and easy to press for a senior with arthritis.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
More than expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to replace an older model. More features than expected. the intercom and link to cell very handy. Only complaint so far is the standbye time compared to the old phone. Two days still is not bad.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Handset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately not compatible with our model of cell phone so couldn’t use consistently. The cell phone would connect with the handsets for 1 -2 minutes of conversation then the call would connect to just the cell phone with no speech coming through the handset. Sound quality wasn’t as good as I’d like for using with someone with a hearing impairment
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback. -C