Customer Ratings & Reviews
- Model:
- KX-TGD863A
- SKU:
- 6479123
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
Happy Yacker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone system at an affordable price. I replaced my old Panasonic phones with this set.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything a phone is supposed to. I would highly recommend this phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
Good upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.newer version of old phones. better sound and smaller footprintg
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Good phones for me, an elderly person.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy that it was same system but with a few upgrades.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
Homes Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I been using Panasonic CORDLESS phone for many years so am used to it
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Just OK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest sound quality from the speakers, especially when using the Speaker Phone feature.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! To adjust the volume during a call, simply press the up arrow on the handset repeatedly. To adjust the ringtone volume, navigate to MENU #160, then press the up arrow to increase the volume > press SAVE. If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Great phones.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these phones. Long battery life. Highly recommend.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -G
Not simple
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many options on the phone for me. If you just want a home phone w/ an answering machine you may want a simpler phone than this. Not sure I would recommend this phone to someone that doesn't like tech features.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -C
Fair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re ok, but not high quality. Volume is poor. I have an older Panasonic phone that is similar and it has much better quality, features and sound.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Instructions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions hard to find and follow. Operation complicated.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We truly appreciate your feedback! We value our customers' opinions and would like to thank you for bringing this to our attention. -C
Panasonic phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing, the clarity is poor, staticky and the volume doesnt get as loud as my old one. KX-TG68458, that one was great, it just died after 10 years. If I didnt need a landline, I'd return it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -C
Phone Dyed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been 2 &half years and my Panasonic phone stop working. I barely used it cause it's a house phone, I put a new battery in doesn't work at all I restarted my router twice to make sure still not work!!
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello, we are sorry to hear that you are experiencing issues with the product. Please reach out to our support team in order to get assistance with this at https://shop.panasonic.com/contactus . -C
A great buy for a landline phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy installation, a very serviceable landline at a very good price. It is much easier to use than the ATT unit it replaces.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G
No information on wattage and voltage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent plug it yet since i sent it to my house in Philippines using 220v The unit itself have no specs if 110v whatsoever Lacking phone voltage and wattage information which are unusual Do i need a step down transformer? If yes, how many watts needed? Please reply. Thank you
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback! This model requires 120 V AC, 60 Hz.
Okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way this phone works. The reason it did not get 5 stars is I need to be able to make the volume higher.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing us with your feedback! The volume can be controlled with the code MENU #160 on a handset. After entering the code, you will see the current volume, and you can reduce/increase it by pressing the down/up arrow key on the handset until you reach the desired volume level. -G
Bad recommendation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by best buy that this system would work with my cell phone. It does not! Now I have to keep the two sets because I have been ill and it is too late to return.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention! Please check with the vendor directly for more information. -C
Panasonic cordless phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use !!!!!!!!!!!!!!!!!!!!L ,'
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Do not buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item. Voice recordings sounds like Mickey Mouse. Doesn't respond to the number of rings for the answering machine to kick in.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We would need to check the settings that you have on your product in order to provide you with the proper solution. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://eng-ca.faq.panasonic.com/ . -M
Poor Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor audio quality. Everyone I called using this phone complained about the poor sound.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for reaching out. We would like to provide you support for this product, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M
Blue tooth is horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because our cell reception is terrible and we dont have a landline. It says it can be used with Bluetooth and no land line needed but the blutooth would cut on and off in the middle of a phone call. Its useless for Bluetooth
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback! Please make sure you're within the range in order for the Bluetooth to work properly. -M