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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,102 reviews
  • Rated 5 out of 5 stars

    Panasonic cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using our new Panasonic phones for about a month now and they are much nicer than our old Panasonic phones. They are easier to use and they have more features than we will ever use like using them in conjunction with our cell phones, recording conversations, and answer by voice command. Our old Panasonic phones could only store 100 phone numbers but our new set says it can store 3,000 which is good since we don't have caller id through our phone provider.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased phones for my mother. She loves the white very clean looking color. Phones are clear when talking, no static or background noise. Batteries seem to hold charge for a really long time before needing to be placed in the base. Love love will purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re thrilled to receive your 5-star feedback! Thank you for being a valued customer and sharing your experience. -C Panasonic

  • Rated 5 out of 5 stars

    The best phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the Panasonic telephones before so we were confident in our choice. The phones are in our estimation the best!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your continued trust in Panasonic telephones! We’re thrilled to hear you consider them the best and appreciate your confidence in our products. - S Panasonic

  • Rated 5 out of 5 stars

    Best landline phone set.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly in all rooms, easy to operate and doesn't take up much room.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Great option to cut the cord from a landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cut the cord. We connect it via Bluetooth to an old iPhone on a visible plan. Works well and perfect for our needs

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price with good functions

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re glad to hear the phone offers great features and value. Thank you for sharing your positive feedback! - S Panasonic

  • Rated 5 out of 5 stars

    A terrific phone for a lot of square footage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. We bought them with my grandmother in mind- knowing that the font on the screen was the biggest and easier for her to see. The volume of the ring is perfect and it’s great that the phone announces the name of incoming calls. The setup was extremely easy and there were plenty enough phones for us to cover a lot of the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the bells and whistles and fairly easy to use. Takes a little getting use to because it has features that were not on my old phone even tho the old phone was the same but older.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Awesome cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic phones were easy to hook up and program. Four cordless locations are very convenient and answering system is simple to set up and operate, and all at very reasonable price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Great set to link to cellphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the previous Panasonic set I had with my landline - especially the telemarketing call screening (option before answering). This model doesnt have that, but still has instant call block. I bought this set to have cordless convenience around the house now I've ditched my stupidly expensive ATT landline in favor of great all-included T-moblie smartphone service. Of course, I cant make calls out now on the handsets when the cellphone is asleep...... oops

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic makes great cordless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these phones. They allow you to block spam callers! Once they are blocked, the phone won’t ring if they try to call back. They have great features and work flawlessly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and transition from our old phone system. I know that most people don't use home phone systems any more, but it is essential to us to have a reliable system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 5 out of 5 stars

    Landline phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, easy to set up and has very clear reception.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the wonderful review! We’re thrilled to hear that your new landline phone is easy to set up and delivering clear, crisp reception. It’s great to know it’s making your daily calls more enjoyable and earning a full 5 stars! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Numerous useful features. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your feedback. We’re happy to hear that the telephone is working very well for you and that you’re finding the features useful. Your recommendation and 5-star rating are greatly appreciated. - F Panasonic

  • Rated 5 out of 5 stars

    New phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup all the features available. Phones work beautifully. Replaced old phones that couldn't hold charge through long conversation. New features help stop spam calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Excellent, used only for Cellular calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only owned this phone set one week. However it has performed flawlessly with very good battery life, call volume, & clarity. It is feature rich as specified and additionally has Eco mode to further preserve battery. This was once an option on Panasonics that you turned on or off but apparently it is on by default when possible. My only complaint is the appearance of this phone system. It is not horrible but I would much prefer solid white or ideally solid black and could only find those in 3-phone sets. Also what appears and is called "rose gold" in reality is simply gold. There is no rose or pinkish hue to it at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Home phone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hear very well. 4 phones helps a lot. Easy to operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your 5-star review! We’re thrilled to hear that you’re enjoying the clear sound and the convenience of having multiple phones around the home. It’s great to know the setup has made staying connected easier than ever! - F Panasonic

  • Rated 5 out of 5 stars

    It's Heaven!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I can now block any unwanted calls with just a touch of a few buttons! It's heaven, not having to have the phone ringing all hours of the day and night!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 3 out of 5 stars

    Can't keep correct time, Other features work fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this phone set 3 stars as it can't keep correct time. It's such a small issue, I didn't bother to return the set--I really don't use my home phone for checking the time, anyway. However, just because my opinion is that it is a "small" issue, that doesn't negate the fact that there is a problem with their phones or the software that runs them. The user sets the time (meaning me), not the whatever phone service your use (AT&T, Comcast, etc.). If If you really need your phone to keep an accurate time, buy something else. This one loses at least 5 minutes a day, and someone would have to constantly reset the time on the phone if it is critical to their use of the phone system. At first, I thought maybe it was a power outage issue, but, that is not the issue. It's been over a month now, and the phone is still losing time. All of the other features (at least those that I use) seem to work just fine, like my older Panasonic phone system did. Maybe it's just a one-off and only my phone system has issues. But, I think it is important to warn others of any potential problems before they buy. Plus, a person may not really pay that much attention and they may discover that their phone has faulty "timing" after the return window closes, and that would not be good at all.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! To correct the time issue, press MENU # 226 on the handset > go to MANUAL > press SELECT/SAVE. After that, set the time and date again. -M Panasonic

  • Rated 4 out of 5 stars

    Good landline phone system with useful features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic DECT 6.0 technology phone system with additional handsets serves a practical purpose. You get three expandable phones to be used in other rooms in the house, The phones are lightweight and are easy to handle. There is also a built-in answering machine on the base unit. There are also some cool features on the phones, such as Call Block, Caller ID with audio announcement, room monitor and Bluetooth connection (to link to your cell phone). I’ve noticed there was some interference with the unit. If the base unit is either too far away from the other handsets or surrounded by other appliances, there was an issue, The connection was poor with static and the call was actually dropped a couple of times. However, this could be due to moisture in the line or the modem connection, not the phone itself. There is a speakerphone built-in the phones, making it easier to speak hands free when needed. Overall, this Panasonic phone system is good quality and is recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -G Panasonic