Customer Ratings & Reviews
- Model:
- KX-TGD863A
- SKU:
- 6479123
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
Good quality, sound, and features.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an old Panasonic phone system that I like. This is good, but not as good as the older model. It is lighter and feels a little cheaper and the sound wasn't any better. I liked some of the features like the Link2Cell and the call blocking. I ended up returning it, but if I had to have a new one I would have kept it. I thought Panasonic was better than the other brands.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S
- Pros mentioned:Call blocking, Ease of use
The Big Red Button
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. I especially like the red block call buttion, has cut down on robo calls.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
Mrs. Suzann Culpepper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the four phones, that gives us one for the shop and we like the voice giving the call id.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for the 4-star review! We're glad to hear the four phones are a perfect fit for your home and shop, and that you enjoy the voice call ID feature. We appreciate your feedback and hope they continue to make your daily calls easier! - F
Great phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent land lines. We have to have them for 911 out here.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your wonderful 5-star review! We're proud to provide reliable phones that you can count on, especially when it matters most. Your trust means a lot to us, here’s to many safe and clear conversations ahead! - F
Panasonic Home Telephone System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the purchase of this cordless phone system. Easy to install, clear instructions provided, reliable product, ability to block up to 2,000 phone numbers and easy to use from personal cell phones. Second Panasonic telephone set purchased over 25 years. Would highly recommend for home.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Gina! Thank you for your wonderful feedback! We're so glad to hear that you're satisfied with your cordless phone system and that it met your expectations for ease of installation, clear instructions, and reliability. It’s fantastic to know you’ve trusted Panasonic for over 25 years. Your loyalty means a lot to us! - S
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised and easy to set up and operate would buy again
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you so much for the kind words! We're happy to hear everything was just as expected, easy to set up, easy to use, and a great fit for your needs. Knowing you'd buy again truly means a lot to us! - F
- Cons mentioned:Answering machine
Phone system
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phones work fine, I only wish it would allow me to repeat my messages more easily you have to push play several time for the answering machine to repeat the message
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! You can choose to repeat the message by pressing the button with two arrows to the right. -M
Not Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this phone set to replaced our aged phone set. The new phones have rechargable batteries that need to be recharged on a weekly basis. The answering system didn't automatically sync so phone messages are unable to be recorded. Also there is no mute availability on the phone.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for sharing your experience, we truly value your honest feedback. While we're glad you chose Panasonic again, we’re sorry to hear that certain features didn’t meet your expectations this time around. We’re always working to improve, and insights like yours help guide future updates. Your comments on battery life, voicemail syncing, and mute functionality have been noted, we appreciate you taking the time to let us know! - F
PANASONIC BEST PHONE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd purchase of this PANASONIC phone… easy to use …great features …block unwanted calls..scams solicitations etc. Enough handsets to make it convince to answer calls any place in your home . Don’t wait, get one today!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Patricia! Thank you for your continued trust in Panasonic. We're delighted to hear that your second purchase has met your expectations and that you're enjoying the ease of use, helpful features, and the added convenience of multiple handsets throughout your home. It's especially rewarding to know that our call-blocking technology is helping you stay in control of your calls. We appreciate your recommendation and look forward to continuing to serve your communication needs. - S
- Pros mentioned:Call blocking
Excellent for blocking scam calls
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this telephone for seven months now. I love this phone. It has several options to block scam calls. The display is large and easy to read. If you make a change on one phone it affects all devices. It's nice having the call announced. It also identifies many scam calls and gives you the option to block them.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
replacing old 4 phone system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic phone system was no problem to set up and works great. Instructions were well explained, step by step, and easy to follow to follow.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Marvin! Thank you for sharing your experience! We’re happy to hear the setup was smooth and the instructions clear. It’s great to know your Panasonic phone system is working perfectly for you! - F
Dependable System for Decades!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this phone system to replace the same phone system we purchased about 25 years ago!! Imagine that, the first system lasted 25 years. Luckily it is still available (updated of course) but easy for us to use because we're familiar with it!! Love, it, thank-you Best Buy!!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Elizabeth! Thank you for sharing your fantastic experience! It’s amazing to hear that your previous Panasonic phone system lasted 25 years, and we're so glad that the updated version is still easy for you to use. We’re happy you found it with us at Best Buy, and we truly appreciate your continued support! - S
Pleased with Expandable Phone System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our very old Panasonic with this model. So far we are pleased with it and the numerous functions it contains. More modules can be added as it is an expandable system. It's just what we needed and then some. Blessings!
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are thrilled that the product suits your needs! We appreciate this feedback.- C
Ya get what ya pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aok, its voice is a little hard to understand , could be im old
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your honest feedback! We understand that sometimes voice clarity can be a personal experience, and we appreciate your patience. We're glad you still found value in the phone. Wishing you many easy and clear calls ahead! - F
- Pros mentioned:Sound quality
Good pair of phones at a great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good two phone set, with all the features one would expect. Excellent sound quality, including speakerphone feature. Easy to read screen display. Although I am not using it, the set includes answering machine function. One minor "con." Why, on a set of white phones, are there two black wall plug transformers, with black line cords?
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
- Pros mentioned:Call blocking, Sound quality
Good For Value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love ease of call blocking. Sound is generally clear and speaker phone is generally clear.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -G
CONVENIENCE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of cordless phones. One in main room, one by my bed and one by my chair. Love the convenience of having multiple handsets.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your excellent feedback, it is much appreciated! -C
Panasonic answering machine with 3 additional phon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact and easy to install. With so many functions it will take a while for me to get everything set up for my needs.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! We’re glad to hear the compact design and easy installation are working well for you! With so many features packed in, take your time exploring, we’re confident you’ll find the perfect setup to fit your needs. Thanks for the great 5-star review! - F
An overdue upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the amount of nonsense telephone call I needed a system that monitors and blocks incoming calls. This system does just that - plus it talks to me! Set-up was easy, the quality of reception is even with hearing aids and the price, considering there are 4 telephones was good.
I would recommend this to a friendBrand response from Panasonic Team
Posted .hank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C
No more spam calls
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Panasonic phone is one of the best I’ve ever owned. It blocks all spam calls. If a Robo call comes in, a code must be entered in order to get through or it goes to block. There are so many of the features. I love this phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
