Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,066 reviews
Rated 5 out of 5 stars
Landline phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
User friendly, easy to set up and has very clear reception.
Hello there! Thank you for the wonderful review! We’re thrilled to hear that your new landline phone is easy to set up and delivering clear, crisp reception. It’s great to know it’s making your daily calls more enjoyable and earning a full 5 stars! - F
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent phones. I love the simplicity of how they pair. And that they work with Bluetooth. And when I’m not near it reads aloud who is calling me. The call quality is great
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
Cons mentioned:
Volume
Rated 4 out of 5 stars
Louder please
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone does everything,and looks good too. I would recommend it, the only thing that stopped me from giving 5 stars is it could use more volume , but that could be me getting old.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. Kindly be informed that the speaker on this model is standard, however it does have good-quality sound and volume. We do have other models available that are specifically designed with amplified features. These amplified models provide enhanced volume and clarity to cater to specific hearing needs. If you require amplified functionality, we recommend considering one of our specialized amplified telephone models, such as KX-TGM430 or KX-TGM420. Hope this helps -C’
Pros mentioned:
Call blocking
Rated 5 out of 5 stars
Excellent for blocking scam calls
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using this telephone for seven months now.
I love this phone. It has several options to block scam calls. The display is large and easy to read. If you make a change on one phone it affects all devices. It's nice having the call announced. It also identifies many scam calls and gives you the option to block them.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 4 out of 5 stars
New replacement for older cordless phone system
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This replaces an older Panasonic multi-handset phone system. The functionality is mostly identical to the older phone system.
Two things I'm not happy about:
1. No headset jacks on the handsets. Yes, I know Bluetooth is where everything is moving to, but I'm finding not all Bluetooth headsets work with this phone system, including my JBL Soundgear headset.
2. The speaker phone volume on the base station isn't very loud.
Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S
Rated 2 out of 5 stars
Nevermore any Panasonic prducts for my considerati
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery life totally sucks, Panasonic customer support worse than the batteries. Constantly recharging phones after very brief use. This is the second purchase of Panasonic phones in a two month period. Returned first set thinking batteries might have been defective. Second set no difference in battery life. When I contacted Panasonic support they wouldn't give new batteries. Just to reiterate how much they believe in their products the batteries supplied with original phones are not Panasonic brand. If you need replacement batteries they strongly recommend you purchase Panasonic batteries only. Nevermore will I have Panasonic as an option for phones.
No, I would not recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for sharing your feedback. We apologize for the issues you've experienced with the battery life and customer support. We understand your frustration, and your comments are valuable for us to improve our products and services. -C
Cons mentioned:
Answering machine
Rated 4 out of 5 stars
Phone system
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phones work fine, I only wish it would allow me to repeat my messages more easily you have to push play several time for the answering machine to repeat the message
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for taking the time to share your thoughts and feedback with us! You can choose to repeat the message by pressing the button with two arrows to the right. -M
Rated 5 out of 5 stars
Home phone purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can hear very well. 4 phones helps a lot. Easy to operate.
Hello there! Thank you for your 5-star review! We’re thrilled to hear that you’re enjoying the clear sound and the convenience of having multiple phones around the home. It’s great to know the setup has made staying connected easier than ever! - F
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek design and very nice color. Love the auto block on handset.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hi Lola! It is great to know you had a positive experience, thank you! We're so glad you love the sleek design and color, and that the auto block feature on the handset is working well for you. - S
Rated 5 out of 5 stars
Pleased with Expandable Phone System
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced our very old Panasonic with this model. So far we are pleased with it and the numerous functions it contains. More modules can be added as it is an expandable system. It's just what we needed and then some. Blessings!
This review is from Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
We are thrilled that the product suits your needs! We appreciate this feedback.- C
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Good pair of phones at a great price.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good two phone set, with all the features one would expect. Excellent sound quality, including speakerphone feature. Easy to read screen display. Although I am not using it, the set includes answering machine function. One minor "con." Why, on a set of white phones, are there two black wall plug transformers, with black line cords?
This review is from Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Pros mentioned:
Call blocking, Sound quality
Rated 4 out of 5 stars
Good For Value
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love ease of call blocking. Sound is generally clear and speaker phone is generally clear.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -G
Rated 4 out of 5 stars
Good quality, sound, and features.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an old Panasonic phone system that I like. This is good, but not as good as the older model. It is lighter and feels a little cheaper and the sound wasn't any better. I liked some of the features like the Link2Cell and the call blocking. I ended up returning it, but if I had to have a new one I would have kept it. I thought Panasonic was better than the other brands.
Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S
Rated 5 out of 5 stars
Texasgal!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and works very well. Great for those who still have a land line.
Hello there! Thank you for the 5-star review! We're glad to hear the setup was easy and that the phone is working well for you. It’s great to know it’s meeting the needs of those who still appreciate the reliability of a landline, simple, dependable, and always ready to go. Thanks again for taking the time to share your experience! - F
Rated 5 out of 5 stars
Pretty to Look at & Good Features
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently moved into a 3 story townhouse so I got this set of 3 linked phones to go with my ooma service. So far everything is great. Yes there are a LOT of menu options but you can ignore most of them, just look for the ones that matter to you.
In the manual they have a list of various options with the key sequences to access them, so you don’t have to navigate the menu unless that works better for you. On option it has that I really like, is the option to answer a call just by picking up the handset (you don’t have to press anything, acts just like an old time phone).
For some options there is duplication between the phones and ooma, or your internet provider if that’s how you get your phone service, so you have to decide, for instance, do you want to use the phone’s voice mail or your internet/VoIP provider’s voice mail, and adjust some settings to make that work. Those who are technologically challenged may need help with that sort of thing.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Rated 5 out of 5 stars
No more spam calls
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Panasonic phone is one of the best I’ve ever owned. It blocks all spam calls. If a Robo call comes in, a code must be entered in order to get through or it goes to block. There are so many of the features. I love this phone.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for your 5-star review, we deeply appreciate it! -M
Rated 5 out of 5 stars
An overdue upgrade
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
With the amount of nonsense telephone call I needed a system that monitors and blocks incoming calls. This system does just that - plus it talks to me! Set-up was easy, the quality of reception is even with hearing aids and the price, considering there are 4 telephones was good.
hank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C
Rated 5 out of 5 stars
Panasonic Home Telephone System
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfied with the purchase of this cordless phone system. Easy to install, clear instructions provided, reliable product, ability to block up to 2,000 phone numbers and easy to use from personal cell phones. Second Panasonic telephone set purchased over 25 years. Would highly recommend for home.
Hello Gina! Thank you for your wonderful feedback! We're so glad to hear that you're satisfied with your cordless phone system and that it met your expectations for ease of installation, clear instructions, and reliability. It’s fantastic to know you’ve trusted Panasonic for over 25 years. Your loyalty means a lot to us! - S
Rated 5 out of 5 stars
On line purchase is simple and the product is good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy purchase. I enter the Best Buy site via the American Airlines shopping ap so I earn AA points. The purchase process is easy. I purchased these phone to replace an older system that was beginning to malfunction (batteries would not hold the charge after many years).
Hi Miguel! hank you for your wonderful feedback! We’re thrilled to hear that your purchase experience was smooth, especially with the added bonus of earning AA points through the American Airlines shopping app. It’s great that our phones are helping you replace your older system, having a reliable phone system is so important. - S
Rated 5 out of 5 stars
Panasonic Phone Sysem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced a much older Panasonic system that was hit by lightning. I like some of the features on the new system. Especially how easy it is to block calls.
Hello there! Thank you for your thoughtful feedback! We’re glad the new system is meeting your needs and that the call blocking feature is making a difference. It’s great to hear you’re enjoying the upgrade, and we appreciate you choosing us again! - F