Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
Good upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works as you would expect. Speaker could be a little louder.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
Best Buy/Panasonic to the rescue!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My elderly father who lives alone had phones that were old and unreliable. I finally got him to realize he needed an upgrade. This set of Panasonic phones was the easy answer, and my father wonders why he didn't agree to this upgrade much sooner. Thank you Best Buy and Panasonic.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Great feature packed phone system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System is very easy set up. Lots of options including call block, intercom, baby monitor and cell phone linking to name a few.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to leave your feedback! -C
Great Value for quality phones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great Value for FOUR phones and the nice thing for us is that we have experience these Panasonic landlines and while we have cell phones, we still LOVE to have these phones"announcing who is calling from our friends and family" and thus, new phone numbers aren't necessarily ones we pick up all the time until we hear their message they leave.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
Great Home Option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a senior so used to having a landline. My old Panasonic was cutting out on the receiving end. I looked and this Panasonic set had the desired 4 extensions. Having had such great luck with the previous Panasonic, I was happy to make this purchase. Easy set up. Very similar to previous model in function. It fixed the problem I was having.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M
Cordless Phones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight, yet sturdy. Replaced a prior Panasonic set up.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M
Panasonic Phone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. Was easy to program and has good sound quality. Only wish the volumn was a little louder
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Panasonic Cordless Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good phone, but I decided to exchange it for another Panasonic phone that takes a wired headset plus has one more handset (5 total) This one only uses Bluetooth headsets. If you prefer Bluetooth, then this phone will suit your needs.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We hope that the new model suits you better! Thank you for sharing your experience and feedback with us. -A
Home phone system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and work well pretty far from the base station.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Steven! Thank you for your feedback! We’re glad to hear the phone provides clear sound and performs well even at a distance from the base. We appreciate you choosing Panasonic! - S
Great phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these phones. Great purchase. I haven't used all the features yet, but I highly recommend.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for the wonderful 5-star rating! We’re happy to hear you love your phones and appreciate the recommendation. Enjoy discovering all the great features they have to offer! - F
Who called when?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Panasonic phones are ok. The only problem we have with them is the time and date function. Once you set it, it goes away shortly after. So you never know what time or day someone called you. We have followed the instructions in the book, but still can’t get the feature to wirk properly.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback! If you are subscribed to the Caller ID from your phone company, the unit's date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, we have a setting for this, and I would kindly advise you to perform it. Using a handset, please press MENU # 2 2 6, then press the arrow down to select "Manual", then press SAVE. -C
Highly recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift. They work very well- my 90+ year old dad likes them! The call screening stops those robocalls cold. They’ve been in use for over a year with no issues. I’m going to buy a set for my home to replace my 20-year old set of Panasonic phones.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for recommending us, we are delighted to read your positive thoughts! -C
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My father-in-law is using this item. Who is 94, and is having no problems in using it
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Gordon! Thank you for sharing! We're so glad to hear that the phone is user-friendly, even for your 94-year-old father-in-law. Making technology accessible and easy to use is very important to us. Wishing him many great conversations ahead! - F
Great phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent land lines. We have to have them for 911 out here.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your wonderful 5-star review! We're proud to provide reliable phones that you can count on, especially when it matters most. Your trust means a lot to us, here’s to many safe and clear conversations ahead! - F
Excellent Land-Line Phone System.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this new phone system to replace older Panosonic land line phones. They were easy to set up and do the job. I would highly recommend this Land-Line Phone System.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Tom! Thank you for the wonderful review. We're thrilled to hear that the KX-TGD864S phone system was a great upgrade from your older Panasonic phones and that it was easy to set up. We truly appreciate your recommendation and are so happy it’s meeting your needs perfectly. Best, C
Landline Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and easy to use. Many features of this phone. Use this product before.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us! -A
Cordless Phone Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Numbers are large and easy to use. Has lots of features.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best phones i ever bought i have them all over the house . I can talk on them across the road.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for your review. We’re so happy to hear these phones are the best you’ve ever bought and that they’re working perfectly all over your house, even across the road! It’s great to know they’re meeting your needs so well. Enjoy staying connected! - F
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised and easy to set up and operate would buy again
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you so much for the kind words! We're happy to hear everything was just as expected, easy to set up, easy to use, and a great fit for your needs. Knowing you'd buy again truly means a lot to us! - F
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, sound is very clear, very durable, easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M