Customer Ratings & Reviews
- Model:
- KX-TGD863A
- SKU:
- 6479123
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
CONVENIENCE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of cordless phones. One in main room, one by my bed and one by my chair. Love the convenience of having multiple handsets.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your excellent feedback, it is much appreciated! -C
Not Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this phone set to replaced our aged phone set. The new phones have rechargable batteries that need to be recharged on a weekly basis. The answering system didn't automatically sync so phone messages are unable to be recorded. Also there is no mute availability on the phone.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for sharing your experience, we truly value your honest feedback. While we're glad you chose Panasonic again, we’re sorry to hear that certain features didn’t meet your expectations this time around. We’re always working to improve, and insights like yours help guide future updates. Your comments on battery life, voicemail syncing, and mute functionality have been noted, we appreciate you taking the time to let us know! - F
replacing old 4 phone system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic phone system was no problem to set up and works great. Instructions were well explained, step by step, and easy to follow to follow.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Marvin! Thank you for sharing your experience! We’re happy to hear the setup was smooth and the instructions clear. It’s great to know your Panasonic phone system is working perfectly for you! - F
Speak to Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this phone set. It is not as heavy as the one I had, but still like it and the color. I usually get black, but this time I got White/Rose gold and love it. Works well. It was a little more than I wanted to pay, but I needed a phone so I bought it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Pros mentioned:Price
Good range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, nice look, lots of functions and good range
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
Ya get what ya pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aok, its voice is a little hard to understand , could be im old
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your honest feedback! We understand that sometimes voice clarity can be a personal experience, and we appreciate your patience. We're glad you still found value in the phone. Wishing you many easy and clear calls ahead! - F
- Pros mentioned:Battery life, Ease of use
Great cordless phone for those on a budget!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bargain for the price. Easy to use and battery lasts a long time between charges.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A
Panasonic answering machine with 3 additional phon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact and easy to install. With so many functions it will take a while for me to get everything set up for my needs.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! We’re glad to hear the compact design and easy installation are working well for you! With so many features packed in, take your time exploring, we’re confident you’ll find the perfect setup to fit your needs. Thanks for the great 5-star review! - F
phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base size I wanted is just right for the space I want to put it. I have used this brand house phone for over 20 years and will not change. Thank you for the great service. I do not have them set up yet but maybe in a week or so someone will come to do it. At 80 I am not able to do as much as I used to do. Love the phones and shopping at Best Buy.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. - S
- Pros mentioned:Call blocking
Panasonic cordless phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THis phone system replaces an older phone set. I like it because I can connect with my cell phone and it has a call block button, when the phone shows it could be a spam call, I push the call block button and the call is stopped and blocked, great feature.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C
- Pros mentioned:Price
Panasonic phone system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an "open-box" item we purchased. It has performed perfectly, and we wouldn't hesitate to purchase any other open-box item from Best Buy. It was a good buy for the price.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
House Phone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the phone is high quality and does all the things you want it to do. We bought this specific model for the bluetooth linking to our cell phones and while it does work, the call quality for those mobile phone calls isn't the greatest. Aside from that, the phone is great.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi, Adam! Thank you for the feedback! This feature works via Bluetooth. Please make sure that you are within the range to ensure better quality on your calls. -M
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My father-in-law is using this item. Who is 94, and is having no problems in using it
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Gordon! Thank you for sharing! We're so glad to hear that the phone is user-friendly, even for your 94-year-old father-in-law. Making technology accessible and easy to use is very important to us. Wishing him many great conversations ahead! - F
had gotton these phones twice before they last abo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent phones when new.Easy to set up.Batteries lose
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Searching for a solution for good connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older version (which I was pleased with) of the phone set, but needed a new one. However, I'm getting some static on the phones, which I'm not so happy about. I'm in a new senior living facility, and must ask one of their technicians about the connections to their phone company / system to assess the situation. I would reccomend the set without reservation, if I can just get the Senior Living entity to help with the problem.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Kate! Thank you for sharing your experience and for recommending our phone system! We’re sorry to hear about the static you’re encountering and understand how important clear connectivity is. We recommend keeping the main base unit and the satellite phones away from other electronics to ensure they are not interfering with the audio. We truly appreciate your patience and hope the issue gets resolved soon so you can fully enjoy your new phone set! - F
Panasonic Phones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry but I returned them because I allready had a set that I used for about 7 years and they quit working but it was just the internet was not working fixed that and fixed my phones so Idid not need them any more P. S. my old ones is also Panasonic
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Panasonic phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my parents. Easy to use and lots of features.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are thrilled that the product suits your parents need! We appreciate this feedback.- S
Great phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these phones. Great purchase. I haven't used all the features yet, but I highly recommend.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for the wonderful 5-star rating! We’re happy to hear you love your phones and appreciate the recommendation. Enjoy discovering all the great features they have to offer! - F
Great landline phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is an upgrade from the previous version. I love the fact that there is a "call block" button.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Shay! We're happy to hear you're enjoying your upgraded landline phone, especially the call block feature! It's always great to know when our enhancements make a real difference. Thanks for the fantastic 5-star review, and we hope your new phone continues to bring clarity and convenience to every call! - F
Landline
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good system. Easy to hook up to electric and tel modem.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi David! Thank you for your feedback! We're pleased to hear that you found the system easy to set up with both your electrical and telephone modem connections. It’s great to know our products are supporting a smooth experience right from installation. - S