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Customer reviews

Rating 4.5 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,102 reviews
  • Rated 5 out of 5 stars

    Great phones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear a lot better with these new phones. That alone was worth the reasonable price we paid.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review. We’re so happy to hear the new phones have improved your hearing experience and delivered great value for the price. It’s wonderful to know they’re making a difference for you. Enjoy staying connected! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not many people use landline phones anymore, I believe Panasonic is best brand to purchase. It has all the features we need but the only thing is setting up initial process. We have to put a number code to use each function such as the number of rings desired, date and time, etc. You just need to follow the instructions given and all will work out and could be fun! We enjoy it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this phone set to replaced our aged phone set. The new phones have rechargable batteries that need to be recharged on a weekly basis. The answering system didn't automatically sync so phone messages are unable to be recorded. Also there is no mute availability on the phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your experience, we truly value your honest feedback. While we're glad you chose Panasonic again, we’re sorry to hear that certain features didn’t meet your expectations this time around. We’re always working to improve, and insights like yours help guide future updates. Your comments on battery life, voicemail syncing, and mute functionality have been noted, we appreciate you taking the time to let us know! - F Panasonic

  • Rated 5 out of 5 stars

    Functional is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dose what it's supossed to do. It's easy to see and read. But the speaker for messages is not as crisp as it should be. Otherwise this is a very good system. I've had Panasonic before but sombody in this house hold had thrown in a V-tek in to the mix and it was not up to the stanards of Panasonic. So I revamped everything back to Panasonic and eveything is back to good and functional

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    Good for call blocking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, love the 1000-2000 call block option. Easy to use,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Portable land line phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use. Land line phones are not that accessible

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review! We’re glad to hear the phone works great and is easy to use. It’s wonderful to know it’s meeting your needs, thank you for choosing Panasonic! - S Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and lightweight. Sound is also very clear

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your satisfaction with us! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic Bluetooth DECT Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second phone system that I have purchased. I gave away my first one away, which still works fine and I replaced it with this new system. These phone systems work great. All you have to do is connect your cell phone to it through your Bluetooth and your all set. I have the main phone in my sitting room and three extensions throughout my home. This is a fantastic phone system and I highly recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    new land line phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my other panasonic land line phone this is a great replacement.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your kind review! We’re so pleased to hear that your new Panasonic landline phone is a great replacement and living up to your expectations. Your 5-star rating means the world to us, and we’re thrilled to continue being your choice for reliable phones. - F Panasonic

  • Rated 5 out of 5 stars

    My Best Buy @ BESTBUY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! The automatic spam blocker is awesome! My phone is so quiet now...THANK YOU, Panasonic! Easy to set up and use, It also has a Link2 Cell feature that allows me to get my cell phone calls as well!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    PANASONIC PHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones Price reasonable for four phones Easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to know you like the product. -C Panasonic

  • Rated 4 out of 5 stars

    Great value for features offered on phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones get great reception. Although there are 4 phones, the locator feature is handy. Being Bluetooth enabled is a plus.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Murphy! Thank you for the wonderful feedback! We're glad to hear the great reception and handy locator feature are making your Panasonic phones a perfect fit. The Bluetooth capability adds that extra convenience we’re happy you’re enjoying! - S Panasonic

  • Rated 5 out of 5 stars

    replacement phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertized. It was a long process to input all my phone contacts and numbers. I used these phones to replace our prior generation of Panasonic phones that were dying.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Mr. Brown

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this set of phones for years. They have stood the test of time. I would obviously recommend them to anyone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for the wonderful 5-star review! We're truly honored to hear that your phone set has stood the test of time and continues to serve you well. Your recommendation means a great deal to us, and we're so grateful for your long-time support! - F Panasonic

  • Rated 5 out of 5 stars

    New phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work very well. Now have one in kitchen,bathroom,bedroom, and living room. Also annouces who is calling. Very happy with this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey Paul! We're thrilled to have earned your 5-star rating. It’s great to know that the phones are working so well for you in every room, and that the caller announcement feature is proving useful. We’re so glad the product is bringing convenience and satisfaction to your home! -C Panasonic

  • Rated 5 out of 5 stars

    Block, telecom, badgering

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited waited, waited until I could get something like this and when I found out these features were available to block, telecom pesting, I pouchd on this… Get this device, and you will never be badgered again by annoying calls from Medi-Cal to the Hilton hotel, and blah blah blah This is the best thing I have bought in 10 years

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item to have easy charge and set also has bluetooth feature

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Good system, odd ring delay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for cordless phone system due to lighting strike. Is vey clear and goes louder than previous phone. Range is excellent. Slightly weird delay where phone lights up for about 2 seconds before the first ring. If you call in form another phone line the 1st ring on the cordless phone is the 2nd ring on the caller’s phone. Odd but not that big of a deal.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Jules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works real well. Waz very easy to program it and save my phone numbers

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review! We’re delighted to hear the phone is working well for you and that programming it and saving numbers was a breeze. - F Panasonic

  • Rated 5 out of 5 stars

    Clearer Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife could not hear voices well with our old phones. With these new phones she hears everything clearly. Also, the speaker feature works fine for her.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your wonderful review! We're so happy to hear that the new phones have made a big difference in sound clarity for your wife. It’s great to know the speaker feature is also working well. Wishing you both clear and seamless communication ahead! - F Panasonic