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Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,789 reviews
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system is what I expected and works great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Fast /Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these phones to replace uniden 5.8 more features then I may use good sound fantastic distance at least four times the distance .I use these phones with voip since cell service is non existent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, loud ringtone, cost effective.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Phone System | Poor Panasonic Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system is great! Easy to use & see display

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great house phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not owned one in ages but needed one. We love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Very good phone for it's price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very good, has all the functions I need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Lacks a feature or 2 but had headphne jack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get a BlueTooth headset to work with another model Panasonic. This unit had the headset jack so I did not need the blue tooth. Intercom feature is nice featuire

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor speaker phone and battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 7 weeks of use not happy with the quality in two areas... 1) when on speaker phone and someone else is talking the speaker reverberates and creates noise on the phone line making it difficult for anyone to hear what the person talking is saying. Therefore not good for conference calls. 2) Finding the phone dies in about 3 to 3.5 hours of use. Quality is just not there. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us on the following link:
      shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Rated 1 out of 5 stars

    Bad phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Problems in 3 days. I called a friend on her cell and the sound kept breaking in and out. I know it is this phone because I have called others on their cell phones and there is not a problem with reception. My friend, whom I called on her cell phone told me that she was not having any problems with any of her other callers. Over the last decade I have purchased Panasonic phones, and they all had problems. So I will never purchase them again. I am taking it back.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review, we appreciate it. We are sorry to read that you were experiencing issues with the product. Could you please reach out to us for support to see if there is any troubleshooting we could provide? We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large numbers. easy to block unwanted calls. improvement over same phone we had purchased several years ago, was able to use my earned cash and phone only cost me $15.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEEDED 3 NEW PHONES WITH A ANSWER MANACHINE ON IT.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs but not easy to program. Still trying to figure out the "easy" blocking out the unwanted callers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! For easy call blocking, press the CALL BLOCK button on the handset. -M Panasonic

  • Rated 5 out of 5 stars

    Pleased Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone system - has more features than I will ever use. Was easy to set up even for an 80 year old. So glad to have chosen this replacement system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! Panasonic

  • Rated 5 out of 5 stars

    Phones work great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work great and easy to program #s into it would be better for my wife who is legally blind if the buttons were a little bit larger she likes her independance this would help her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for what I needed and a decent looking set

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Land-line phones are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've set up all phones and they work really well, with relatively no reading of the directions. I hate to read all the paperwork that comes with the phones. I am impressed by how the phones work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited that I could purchase 1 phone and have enough for everyone. Well sorry to say these phones are horrible and if we were not in the middle of pandemic I would return these phone. When you call out it takes the phone a minute to connect. The battery does not last long at all even if it is not in use it need to stay on the base or the battery will drain quickly.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your feedback. We are sorry to hear about your bad experience with our unit. If the reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference, noise can also come from the phone lines, it would be best to locate the source of the interference. We recommend you to check with the provider and to try to relocate or plug the Panasonic phone to a different area where there is less interference. If you are subscribing to DSL/ADSL service, it is recommended to use a DSL filter. Most DSL/ADSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. For further information you can check our FaQ: http://eng-ca.faq.panasonic.com/app/answers/list/p/7/?_ga=2.45190948.1023785543.1571054053-955562731.1571054053 or you can reach us via Chat for assistance: shop.panasonic.com/contactus Panasonic

  • Rated 3 out of 5 stars

    Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 86 yr old mother having trouble using phone can't dial out

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your thoughts. We advise plugging out the line cable and the AC adaptor from the base for about 40 seconds and then plugging them all back in. Also, you can change the line mode from B to A with MENU #122. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C Panasonic

  • Rated 3 out of 5 stars

    Good phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was pretty good, it was for my dad and he still has trouble hearingThrough the earpiece, it seems to work pretty good although there should be a way to set the amount of rings to a larger number for his sake.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very needed purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home phones lose the battery quickly but the new phones are great, Since we decided to keep our home phone this was a great purchase.

    I would recommend this to a friend