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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2814 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,814 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work"s as it should, my third set, of Panasonic phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Nice phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love it. the product works fine for our everyday use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 2 out of 5 stars

    Have to make phone wire detachable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the redesign of these phones. They seem to fit in my hand better. I was just not happy that the wire that connects to the phones and the base is unattachable. The hole that I have to put it through in several of the locations is way to small. Have to find a way to hide the wire and tack it up..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesmen recommended the phones.Very good product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Works great, easy set up too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good instructions, easy set up, phone's charge fast,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone works great. Was available when told

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy setup. The clarity is unbelievable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, it blocks spam calls. Great overall

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work fine and are not difficult to setup. It is difficult to understand the voice announcing calls. It is an automated monotone and everything is run together.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We thank you for taking the time to share your experience with us about this model, we will take your feedback into consideration! -A Panasonic

  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system is what I expected and works great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, loud ringtone, cost effective.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Fast /Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these phones to replace uniden 5.8 more features then I may use good sound fantastic distance at least four times the distance .I use these phones with voip since cell service is non existent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a landline phone; it has 2 wireless extensions; it filled a need

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Need a portable phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband picked this out to replace a similar but older model we had...now just where to put the spares...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Great house phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not owned one in ages but needed one. We love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just set it up, gift for Christmas will be in touch if there are any problems

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Very good phone for it's price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very good, has all the functions I need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Poor Quality Control at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived yesterday. Phones arrived all loose in an opened box w/o any packing. Instructions were missing. The box had been taped, opened, and then retaped after the phones had been tossed back into the box. The phones had either been used or returned for some unknown reason. The phones were not new. Best Buy's quality control should not be trusted. I was unable to obtain a refund without visiting a Best Buy store; because of my age I no longer drive. So I am stuck with a defective product with no hope of obtaining a refund. Beware.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We apologize for any inconvenience or dissatisfaction you may have experienced with your purchase of the telephone system. We suggest contacting the vendor for further information as the product was used. Your feedback is highly appreciated as it assists us in enhancing our products and services. If you are open to discussing it further, please reach out to our Support Team through Live Chat on the Panasonic Website's Contact Us option. You may do so by clicking on the widget located at the bottom right of your screen during our operating hours from Monday to Friday, 9am-5pm EST. -C Panasonic

  • Rated 4 out of 5 stars

    Lacks a feature or 2 but had headphne jack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get a BlueTooth headset to work with another model Panasonic. This unit had the headset jack so I did not need the blue tooth. Intercom feature is nice featuire

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best you can get! over price, lack of options, too complicated.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic