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Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,789 reviews
  • Rated 5 out of 5 stars

    Love it!! Best part for us is call blocking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this for anyone! Easy to use and Insrall

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not even last for 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with great features, but each handset started to die, despite changing battery. Had to toss after 2 years. Not a quality manufacturer anymore.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Rated 2 out of 5 stars

    Break easily

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, 2 of the five handsets are not working. One stopped working completely when dropped from not very high up and the headset plug on the other stopped working early on. They're simple and clear, but because of the quality, I can't say I'd recommend these to anyone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic

  • Rated 5 out of 5 stars

    Easy install and great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic Cordless phone system is working great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great house-phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound evan at long distances, durable, great functionality

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features you need. Easy set up. good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answering system clear speaking voice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased other brands Panasonic has good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with phone system. easy to set up. exceptionally clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing range and super handy with and endless battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Cordless phone from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is all the way up and can’t hear. While talking to someone the phone disconnects. Called to return it and will not return because I don’t have order number.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Kindly be informed that the speaker on this model is standard. If you would like a telephone with volume boost, we would recommend you to check out our amplified systems as well. Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website. Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy call block for unwanted calls. Has clear sound and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No missed calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are easy to set up. Reception and volume are strong via phone or speaker. Directions are clear and easy to follow on phone screen for message retrieval, phonebook data, etc. Phone gies on sale too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 3 out of 5 stars

    household phone system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special but the phones do the job. Work as they should

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    The time keeps changing on the phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might return not happy with the phones. Volume all the way up but sometimes I can’t hear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone display wraps and I find that distracting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. glad I picked this one. I like the features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones are easy to work and sound quality is good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems with hearing or being heard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good house phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transfer from my mibile to house phone and vice versa

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cordless phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to set up. It has good reception in all rooms and the voice quality is good, even with the speaker phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. We are sorry the volume level of this product doesn't meet your needs. You may benefit from purchasing the Panasonic KX-TGM450S Amplified Cordless Phone with Answering Machine. This will give you much more flexibility to adjust the volume. Panasonic