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Customer reviews

Rating 4.5 out of 5 stars with 2814 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,814 reviews
  • Rated 2 out of 5 stars

    Record would never work -Also, not intuitive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get the answering machine part to record anything - despite setting it up 3 times and following the troubleshooting guide to the letter. Also, without the operating manual close by, you can't make any changes to the settings because everything requires a complex code entry procedure - non user friendly or intuitive.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback. We are sorry to hear that the answering machine is not recording. Please reach out to our tech support team via chat https://shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est. Panasonic

  • Rated 5 out of 5 stars

    Phones work well on land line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new phone system. It covers my house and works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Huh?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get the caller ID off so it doesn’t talk when call comes in

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Phones work great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We especially like the call block button and easy to read screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed for a while.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phones we needed for a long time. Easy access now with the 4 phones.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    A little hard to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works good but setting it up was somewhat difficult for me. The instructions are not the best. Had a similar AT&T phone combination which was much simpler and better instructions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product,but much more expensive than Sam’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my purchase of your phone at your price I saw the same phone at Sam’s 20.00 cheaper.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Common sense will tell you how to set it up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much better than the AT&T phone it replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    POOR BATTERY LIFE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this system to replace an older system. The battery life is no where as long as the old system. It dies after being on the charger 4-5 hours.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We would like the opportunity to talk and investigate your feedback further. Please contact the support team at https://shop.panasonic.com/contactus . -C Panasonic

  • Rated 3 out of 5 stars

    So So Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so simple for seniors - instructions not clear

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woks great, ease of use, big display on incoming calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    can be difficult to use at times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for elders who are not tech savvy Requires assistance to set up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All and more than I ever expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, voice and sound is loud and clear !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No intercom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't keep it because it didn't have an intercom. We need that because we have a large home and it very handy

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, Carole! This model has Intercom. You need to press MENU > go to Intercom > press SELECT. The instructions are included in the operating manual. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    QUALITY AND DURABILITY SEEM TO BE ABOVE AVERAGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and durability seem to be above average!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great land line phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great land line phone. easy to use. I like this phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. Features easy to use and controls also.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad speaker sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker voice bad. Had to return units. Exchanged for another Panasonic phone with similar features as exact model not at store. New set is OK

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read about this negative experience. -C Panasonic

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well in ant room. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!! Best part for us is call blocking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this for anyone! Easy to use and Insrall

    I would recommend this to a friend