Customer Ratings & Reviews
- Model:
- KX-TGE633M
- SKU:
- 6219321
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.
This summary was generated by AI based on customer reviews.
clear voices on the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phones for the price. Easy to set up and use.
I would recommend this to a friendSlow phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow phone. Can dial the numbers fast and the phone rings you press the talk button to answer and it stays a few seconds after still ringing. Not a good experience with theses phones.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to hear that you are experiencing a responsive concern with the telephone. We would need some additional information to be able to troubleshoot the situation and provide you some steps that you can do to see if we could remedy the issue. Our Support team is awaiting and ready to assist you with your concern, so please select the best method that works for you based on the options on the Panasonic Contact Us located on the Panasonic website.
Easy to set up. Solid instructions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally satisfied. Good product and easy to enjoy.
I would recommend this to a friendPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid cash for these phones and this is my review
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Call blocking
Worthwhile buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the call blocking feature, it does work.
I would recommend this to a friend The phones were amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phones work great and were amazing. I love them so much
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate, great functions, easy to see keys.
I would recommend this to a friendspeed dial is too slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speed dial is way too slow, should be much faster.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
no hearing aid bluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone does not appear to have bluetooth connection to hearing aid. Nothing was mentioned in the manual
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Soren! Thank you for your feedback. We’re sorry to hear that the KX-TGE633 did not meet your expectations regarding hearing aid connectivity. While this phone system does not offer a direct Bluetooth connection to hearing aids, it is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316, and it is in compliance with the TIA-1083 standard which makes the phone system have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. We recommend you check with the manufacturer of your hearing aids for additional information. -C
Panasonic cordless phone system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new phones. I especially like the "Call Block". Believe me I have used it quite alot already. All phones work great.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Zero Battery Life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updated the Panasonic phones to this model, and the battery life is HORRIBLE. It seems like after every phone call the battery dies. It will say "no link" or just need to be charged. I will need to return, find new phones and train my elderly MIL on how to use a new brand. :(
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your valuable feedback. We are very sorry to hear about your experience so far with your Phone System. Your product is under Manufacturer Warranty for one year from the date of purchase and if you wish to discuss your experience further, please contact us:
shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
A+ Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one feature that really stands out for me is the verbal identification of a caller gives you the option of taking the call or leave a message. Also miss call is documented.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this one because the last Panasonic had cheap base and phone was loose when sitting in base. This one seems to be better quality. Time will tell. Thought it was a bit pricey but needed a phone.
I would recommend this to a friendPanasonic should change name to CrapaSonic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheapest phone on the market. They will not last you one year.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello Martine! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S
Liquor ball sandwiches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phones! 1st call i made was to Jim Layhey & asked for his liquor ball sandwich recipe. It was simple white bread soaled.in vodka then squished in to liquor balls.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Unsatisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greeting and person calling does not talk on answering machine have to pick up handset to here who is calling Very dissatisfied. My old Panasonic answering machine would talk out load when a call came in so I would k ow if I wanted to talk or not.So to me this new answering machine is useless payed enough for it so I should hear my message and who is calling without doing anything to hear it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to hear that you are not happy with the KXTGE633. Based on what you are describing, sounds like you do not have the "Call Screening" feature turned on. Our Panasonic website has multiple ways to reach out to our support team whom would be happy to assist you with getting this feature turned on if you need it.
Cheap phone, difficult to understand, poor manual
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made, headseat doesn't fit the ear very well, terribly difficult to understand all the features, some of which are unnecessary, and even the manual doesn't talk in specifics so you have to read and reread to even get a clue as to how to use a certain feature. Would never recommend, especially to older people. Our last Panasonic was awesome, however, after 20 years, it had developed some flaws. Wish we had never purchased.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to hear your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you support.
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working well at all. Very disappointed. Stayed on the phone with Panasonic support nearly an hour They tried to find every excuse to say nothing could be wrong with the phones. They ended up wanting me to send the ohones back for repairs only. Ill just keep them, dont trust Panasonic to do effective repsir.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for raising this concern with us. We want to assure you that our customer care team is well-equipped to handle troubleshooting and pinpointing the root cause of the issue you're experiencing. To ensure we have all the necessary information to assist you effectively, please don't hesitate to reach out to our live chat support once more. We're more than happy to give it another try and work together to resolve the issue for you. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
just change batteries and save yourself money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. Did not function the way my older model worked. I just replaced the batteries in my old phones and now all is good.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention! Your feedback helps us do better. We are truly sorry to hear about the situation you experienced. -C
Good four handset phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that bothers me about this phone is that when you talk into the handset your voice sounds like the phone is not on ( to your own ears ) or the that microphone that picks up your voice isn't on.
I would recommend this to a friend