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Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,789 reviews
  • Rated 5 out of 5 stars

    Good Phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and does the job! Good battery life too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Speaker Not Very Clear, Does Not Hold A Charge Ver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker Not Very Clear, Doesn’t Hold A Charge Very Long. Looking To Buy A Different Model

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    WHAT WERE THEY THINKING?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only stores 100 phone numbers. I put everyone in there: Painters, electricians, plumbers, friends, family etc. Really - 0nly 100 numbers. The speaker phone doesn't work as well as an older Panasonic that I have. Taking it back.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible phones...very disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No I would not recommend these phone to anyone. They are terrible, I had to take the batteries out of my old Panasonic rechargeable phones and put them in the new rechargeable Panasonic phones. When the batteries go lower which is too often a voice hollers out “the phone needs rechargeing “ over and over! The phones also hang up during conversations...so very annoying! I thought because I had my 1st set of Panasonic phones and they lasted so long it was a no brainer to purchase them again. I was so wrong.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for brining your phone problem to our attention. We sincerely apologize for the telephone's failure and the inconvenience it caused. We recommend that you contact our tech support team via chat at shop.panasonic.com/contactus Panasonic

  • Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up great range works all over the house

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Rated 1 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of phone call is terrible. Panasonic customer service is terrible. Purchase phone on the 26th of March. Delivered days later. Now Best Buy will not service without a fee because it has been more then 15 days. Will not buy product again from Best Buy or Panasonic.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love customer must have been using it since i purchased it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Missing items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked my package up curb side the package had been previously opened and only had one package of batteries only 4 batteries that was enough for only two of my phones. I guess one package for the other two phones had been removed. I thought well I'll just buy the other batteries and saw the batteries were almost twenty dollars for two and would need to purchase four. That would cost me forty dollars so now I am only using two of the four phones.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback. Please contact your dealer directly in order to clarify this situation. Panasonic

  • Rated 1 out of 5 stars

    Bring Back the Previous Panasonic Model

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate these phones. They dont stay charged very long.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear that your experience did not match your expectations. Your feedback helps us do better! Please note that the battery life can be influenced by the usage of the phone. If only one of your handsets lose the charge please switch the batteries with one from another handset. Before the first time use, charge the handsets for 7 hours so the batteries will be fully charged. If the handsets are not in use, make sure to place them on the charger to extend the usage time. Hope this helps! - S Panasonic

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse phones I have ever had..I do not like them at all..

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Super Slim Hand Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,comfortable and easy to use! I recommend this phone system because it is easy set up and great clarity and terrific color.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Well designed landphone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accessing the phonebook feature and frequent contacts is a bit cumbersome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Panasonic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not allow you to call back on calls that were not answered originally. It does not maintain and pick up the area codes. I have to actually find a pen and write down the numbered called. That's a waste of time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a lot of innovative features. Great gift for my parents who don’t enjoy calls from unwanted telemarketers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a basic phone for our VOIP system. I'm hearing impaired, but, can hear phone ring, and voice quality is good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 1 out of 5 stars

    trouble with cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having problems making calls trying the web site for help but this is time consuming, when i make a call they cant hear me, same when i get a call phone is not on mute, hard to get into store, covid, weather and i use a cane since i broke my leg, afraid of another slip and fall, i am 77 years old

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website. Panasonic

  • Rated 5 out of 5 stars

    Very useful, multifunction phone system.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the ability that this phone system gives me to program the functions that are useful to me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    My mom loves them a lot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom wasn't sure she will get use to them now she is saying g if they go bad I want the same ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone system, and good battery life and meets all of our needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Panasonic - KX-TGE633M DECT 6.0 Expandable Cordles

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are not good!!! I've purchased these phones less than a year ago and the quality is horrific!!! People have a difficult time hearing me and the line is not clear on my end either. This is the 2nd Panasonic phone purchase too. I will never again buy another one. Extremely angry customer!!!!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic