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Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,789 reviews
  • Rated 5 out of 5 stars

    Very pleased!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase!! Would definitely recommend shopping at Best Buy and product selection is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great-looking phone, super thin and light weight. The best feature of all is called blocking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a large house with all the extras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is A GOOD phone for what we needed. We are still trying to get used to all the specialties it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted I've only had it for a few weeks but seems to have clarity and good quality, we'll see how long it lasts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phones scratchy when using headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are scratchy when I plug in the headphones that we bought from you. I have an old Panasonic set that I used headsets with all the time and never had an issue but this new set is terrible!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear that your experience did not match your expectations. We would kindly recommend you to try other headsets, if possible, in order to find the root cause. Your system has several handsets. Please try to plug the headphones in all handsets and see if the issue persists. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 1 out of 5 stars

    I had previously purchased a 4 telephone package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 2 additional handsets and your associate said this was the easiest way to achieve my needs. When I got home I found the purchased handsets were not compatible. I returned the purchase. I use Best Buy regularly and generally have no problems. Just purchased a iPad Pro 12.9 and am delighted!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry for the experience so far. Kindly be informed the compatible Additional Cordless handsets with your Phone System are the following: KX-TGEA60/KX-TGEA61. Panasonic

  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and it has a spam blocker, and it works. If you get a lot of spam call you need this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 1 out of 5 stars

    Poor quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the call, there were scratching noises and no clear sound. This set is not cheap for such quality. I returned this set the next day.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C Panasonic

  • Rated 5 out of 5 stars

    Great phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for everyone and a great deal also. I think everyone should own these phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for a land line system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you still want a land line phone this is a great selection. Syncs with your cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older Panasonic Phone with minimum features. Especially like large number of blocking numbers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer have a landline but when we did this system allowed us to have extensions on all floors

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 1 out of 5 stars

    Does not keep the charge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! Batteries never stay charged. I'm just mad i didn't return before the two week return window ( it's been about 3 weeks) . Total waste of money !!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 1 out of 5 stars

    Phones not worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality reception and they won’t keep time, date is fine but time is always hours off. Maybe that’s why they were on sale

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We would like the opportunity to talk and investigate your feedback further. Please contact the support team at https://shop.panasonic.com/contactus . -C Panasonic

  • Rated 5 out of 5 stars

    Older lady set this up easily.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone did not sync up with spectrum. I have had no trouble with this model at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these phones. They are just what I needed to replace my old phones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible BUZZ sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only because I have a home based business, and I don't have GREAT cell service there, I have a landline phone. These make a terrible buzzing sound when the phone is first picked up, before dialing. Not a high quality sound. Works, but not great. Back up for my cell phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your feedback. We are sorry to hear about your bad experience with our unit. If the reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference, noise can also come from the phone lines, it would be best to locate the source of the interference. We recommend you to check with the provider and to try to relocate or plug the Panasonic phone to a different area where there is less interference. If you are subscribing to DSL/ADSL service, it is recommended to use a DSL filter. Most DSL/ADSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. For further information you can check our FaQ website or you can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 2 out of 5 stars

    Not the best phone I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to program. Switches to busy every day. Hard to get out of it o go to talk

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great phone system at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a good quality product at a reasonable price and I have found it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Excellent system. Had to expand my system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Panasonic phones. I had one system with only two phones but they weren’t enough.

    I would recommend this to a friend