Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,789 reviews
  • Rated 4 out of 5 stars

    4 Pack Panasonic cordless phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 Pack Panasonic Phones looked like a quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very nice phones for a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shoppig experience was great and the staff was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints. Nice set or four phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my phone, it’s working fine, I am happy that I bought this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed in this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone interferes with our internet. We receive a call and cannot hear other person. Internet goes out and no calls can be made til it comes back on. We did not have this problem with previous Panasonic phones.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Great phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Long lasting charge and very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement for my almost 20 years old home p

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well recommended for all households, never regret buying this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap phones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are crap phones, I would not buy these again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied with this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Rated 1 out of 5 stars

    Not good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having lots of trouble with people hearing us! They say its like an echo & muffled? Is there a way to adjust or I'm considering returning them?

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out to us regarding the issue that you are having with your phone. If you need additional assistance reach out to our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9:00-5:30pm est

      This is normal. When you first use your phone, there may be a slight echo because the microphone is being calibrated. This will occur again if the base is disconnected from the power outlet, or after a power outage. If echo continues for several days try to reset the handset by removing the batteries from the
      unit for a few seconds.

      If you are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. Try moving closer to the base unit.

      If you have multiple handsets verify that you are getting echo, distortion or static on all handsets. Try to change the telephone cord that connects the base unit to the wall to resolve. Contact your Telephone Service Provider if all handsets are affected as the issue may with your telephone line.

      If you have your telephone connected to your modem then you may experience static, echo or distortion. Contact your Telephone Service Provider for a DSL Filter. The DSL filter prevents interference between telephones and digital subscriber line (DSL) service connected to the same line Panasonic

  • Rated 5 out of 5 stars

    Great phone for seniors easy ro read numbers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased phone for Dad 85+ home Easy to read numbers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    great phone but the speaker phone sucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cant use the speaker as the voice is muffled very bad on all phones and thats what you want to be hands free I waited to long and i cant return it ,however i will try to contact panasonic and discuss it with them

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for the feedback. We are sorry to hear that this Phone System didn't suit your needs. The volume adjustments are standard on this model. If you need a phone with improved volume adjustments you can check our Amplified Phones on our official website, they have a loud and clear Volume Boost control for amplified caller voice volume and a loud base unit Ringer. For further assistance you can contact our Support Team for assistance via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 4 out of 5 stars

    great landline

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity and the blue tooth capability!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of junk and the customer service wasn’t much better!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a good place be to purchase at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty self sufficient. Not much maintenance required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would reccomend to every one to use for their home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did not know what she was talking about. It was not sell phone compatible.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Great phones at a Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy, Another Best Buy deal. Well done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 3000 sq ft one story home. These phones will not pick up in my kitchen area. Says you have to buy a booster. I will be returning these.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      The maximum distance is 1000 ft line of sight; however, it can be shortened when there are obstacles such as walls, etc. Panasonic

  • Rated 1 out of 5 stars

    Too many features & poor instructons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had returned this phone in time to get my money back. Difficult to use directory, poor audio quality, hard to see numbers on screen, poor quality overy

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic