Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,789 reviews
  • Rated 2 out of 5 stars

    its ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok................................................................................................

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Rated 1 out of 5 stars

    They are noisy with static

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them mostly for long distance. The people complain that it is hard to hear because of the noise on the phone. Four different states

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing your telephone problem to our attention. We sincerely apologize for the inconvenience it caused. This information may be helpful to you.
      If you are hearing static on your phone, reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference, noise can also come from the phone lines, it would be best to locate the source of the interference first and a simple method of determining this would be to verify if static is heard on your other set of phones aside from the Panasonic.

      You can also try to relocate or plug the Panasonic phone to a different area where there is less interference.

      If you are subscribing to DSL service, it is recommended to use a DSL filter. Most DSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall look is nice, reasonable price for three phones, kitchen, living room & bedroom, easy to program your settings. Would recommend to others.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Rated 1 out of 5 stars

    Wall mount bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife did not like this product because the wall mount stuck out to far.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Possible purchase again - Only Panasonic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it until the batteries stopped holding a charge, Records show had for a little over 3 years. Is this a good life span? Looking at a possible Upgraded Panasonic. This was the second or third Panasonic. They are reliable good phones, May repurchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, Anne! The estimated battery life is 1 year, however it depends mainly on how often you are using the phone. The batteries can be changed when they stop holding a charge. The compatible batteries are HHR-4DPA. -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Good phone with call block

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I like the call block feature . Easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The phone is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I'm still finding new things that it does. Panasonic is what I always stick with. The only thing that can improve on this phone is the battery life. My previous ones, I could go for 3 days or longer without charging them. These only last a day if you use the phone. Without using it, it lasts about 2 days

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EASY AND NICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones were easy to install. I purchased for my 76 year old mother and she said they are easy to use and loves the fact that she has three phones. Very nice. Recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your positive recommendation! -C Panasonic

  • Rated 4 out of 5 stars

    No more robo calls!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased these 4 days ago and already the robo calls have been reduced dramatically. These won’t stop the human callers because it asks you to push a number so your call goes through and the automated calls fail to push the number. Also, the numbers you enter into the phone book are allowed to ring through to you and the caller ID announces the caller. I’m only giving 4 stars because I haven’t had them long and I can’t speak to their durability yet but they seem just like all the other phones in this category.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless phone system is great so far. The only thing that could make it better is if you could turn volume up more than it allows.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    5 Units, Good Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five phone station and a decent price! The units work well with a good range. No problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great landline system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works perfectly. The sound quality is good, the handsets are light weight, the system is perfect for our household.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    The best landline phone at the best price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my Panasonic landline phone. It has all the features I need and more. And Best Buy had the best price, and a Q&A section that assured me the phone has a headphone jack. I do wish Panasonic would make more of its models with a headphone jack, but this one has it, so I'm a happy customer!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, sound is good. I’ve had one years ago. Perfectly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Outstanding system. Previous one lasted 20 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Easy setup. Outstanding range. Headset port was a real seller for me

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Rated 5 out of 5 stars

    panasonic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cordless phones, easy to use, good answering system, would order again,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great as a basic home phone. Easy to use and set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 4 out of 5 stars

    It does what I bought it to do.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Would I buy it again? Probably not. The system is not intuitive. For example to erase messages you have to learn through the instruction book to press”#4” vs. just pressing a delete button. Is it the end of the world no, but that sums up the issue. Works. Strong system. Not intuitive.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! If you listen to the messages on the base unit, you can press ERASE in order to delete. The handset operation is a bit different. Navigating through various functions using numeric keys on the handset might seem a bit complex initially, but it offers a convenient way to manage messages efficiently once you're accustomed to it. We appreciate your patience as you familiarize yourself with the system! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to set up. And is charged when you receive it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Great phones easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love these phones. Easy to use and sound it good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic