Customer Ratings & Reviews
- Model:
- KX-TGE633M
- SKU:
- 6219321
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.
This summary was generated by AI based on customer reviews.
Poor quality voice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality speaker. Speaker button and Delete button are next to each other - we pressed delete instead of speaker more then once.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M
Panasonic cordless phones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phones I’ve ever had, difficult to hear through the ear piece.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to head that the KXTGE633 is not working. Based on the information you provided, we suggest that you contact the Panasonic Support team as there may be some troubleshooting steps that could be done to resolve the issue you are having. Our website has multiple ways of getting in contact with the Panasonic Support team in the Contact Us link. We look forward to assisting you.
design of handset does not carry sound well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hurt my ear to listen to voices, even at low volume control
No, I would not recommend this to a friendHate this phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is difficult to operate and sound isn’t good. Wish it wasn’t so involving would switch back to regular land phone phones
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Panasonic new phone not the same.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work 1 month never was good. Have bought vtech phone very happy.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. -G
Horrible,
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, will you dial a number it calls someone else. 100.00 wasted.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! We would need more information in order to have a better understanding of your inquiry. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M
To light - cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These phones are ok but they are to light. Easy for older people to drop. Cheaply made.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Cordless home phone set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meets my needs, but not as good as the Radio Shack set that I replaced. I do like the call block feature that is new to me.
I would recommend this to a friendSound not very clear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phones are nice but, they are always not very clear sounding.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Too many Fails Connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to Return the phone I bought I but I lost the Receipt (PLEASE , WHAT to Doit. THANK
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Manuel, we sincerely apologize for the telephone's failure and inconvenience it caused. Please reach out to our tech support team via chat https://shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have hearing loss and could not understand people on this phone.best buy was happy to let me exchange it
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Cons mentioned:Battery life
Not worth the upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life poor. Disconnects from Wi-Fi and base and/or charger periodically. Had to reinstall an older Panasonic and the system is working fine. Returning this set!
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read about this negative experience. -G
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was a let down, to difficult to program
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
High line noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Increased the 60 cycle hum to a level the phones were not usable.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Dear customer, thank you for your feedback. We are sorry to hear about your bad experience with our unit. If the reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference, noise can also come from the phone lines, it would be best to locate the source of the interference. We recommend you to check with the provider and to try to relocate or plug the Panasonic phone to a different area where there is less interference. If you are subscribing to DSL/ADSL service, it is recommended to use a DSL filter. Most DSL/ADSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. For further information you can check our FaQ website or you can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Poor service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor range. Only works about 10 feet from the base. Won't work at all on another floor level. A handheld will not call cellphones but will call a landline. A poor investment. Unfortunately, we waited too long to try this set out due to a hospital surgery in the family. We are using this with a home wireless base. This may cause a weaker signal. I do not know. I just know it doesn't work.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Judith! Thank you for bringing this to our attention. The handsets can be used at 33 feet from the base depending on the environment in which the phone is used. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9 am-5 pm EST in order to determine how we can provide you with a solution. -G
Only worked for about 3 1/2 weeks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out fine then just stopped working after 3 weeks or so.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Kathy, thank you for bringing your telephone problem to our attention. We sincerely apologize for the telephone's failure and the inconvenience it caused. Please contact our tech support team via chat for assistance https://shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est.
Good blocking of calls
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't allow for enough personal numbers to be saved.
No, I would not recommend this to a friendIt's satisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's range is less than I had hoped. The handset volume could offer a higher range. You can't shut off the annoying voice that announces a call that you can already see.
I would recommend this to a friend- Cons mentioned:Battery life
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery’s die in less than 24hrs. Seems to constantly charge. Waste of money
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Dear customer, thank you for your review.
You will have to charge the phones for 7 hours.
Once the charging is done you will be able to use them:
In continuous use 10 hours max.
Not in use (standby) 5 days max.
Not the best phone for a business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reception on these phones aren’t the best. If you need to use for a business, I’d look elsewhere
No, I would not recommend this to a friend