Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$101.99
Save $14
The comparable value is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2814 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,814 reviews
  • Rated 2 out of 5 stars

    Effective but clumsy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans dishes well. Does not dry well. Door is like trying to open a bank vault because it's so stiff. Thankfully, it's a lender. Would never buy it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    COMPLICATED, DIFFICULT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO INSTRUCTION MANUAL INCLUDED, THE SATELLITE UNITS KEEP GIVING ME ERROR MESSAGES, AND I'M SPENDING TOO MUCH TIME TRYING TO GET THIS SYSTEM TO FUNCTION PROPERLY

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    na

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product poor.. non working problem holding charge

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us.
      We would appreciate it if you would contact our Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST to speak with a customer care representative about your recent experience in order to determine how we can provide you with a solution. Panasonic

  • Rated 2 out of 5 stars

    its ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok................................................................................................

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Panasonic cordless answering system.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are just what I wanted. They were easy to set up. I wanted an extension in a basement bedroom that has no phone jack in it, and it works great with the signal from the base unit in the upstairs kitchen. I really like the call block feature. I was getting a lot of "junk" calls, and it was really easy to block these annoying numbers! Overall, I really like these phones!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 1 out of 5 stars

    They are noisy with static

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them mostly for long distance. The people complain that it is hard to hear because of the noise on the phone. Four different states

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing your telephone problem to our attention. We sincerely apologize for the inconvenience it caused. This information may be helpful to you.
      If you are hearing static on your phone, reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference, noise can also come from the phone lines, it would be best to locate the source of the interference first and a simple method of determining this would be to verify if static is heard on your other set of phones aside from the Panasonic.

      You can also try to relocate or plug the Panasonic phone to a different area where there is less interference.

      If you are subscribing to DSL service, it is recommended to use a DSL filter. Most DSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. Panasonic

  • Rated 5 out of 5 stars

    good phone system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone system before it lasted me a good 10 years until the phones died one by one. So I bought it again. They work great,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your wonderful review! We're thrilled to hear our phone system served you well for 10 years and that you chose it again. Here's to another decade of reliable performance! - F Panasonic

  • Pros mentioned:
    Caller id

    Rated 4 out of 5 stars

    No more robo calls!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased these 4 days ago and already the robo calls have been reduced dramatically. These won’t stop the human callers because it asks you to push a number so your call goes through and the automated calls fail to push the number. Also, the numbers you enter into the phone book are allowed to ring through to you and the caller ID announces the caller. I’m only giving 4 stars because I haven’t had them long and I can’t speak to their durability yet but they seem just like all the other phones in this category.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall look is nice, reasonable price for three phones, kitchen, living room & bedroom, easy to program your settings. Would recommend to others.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phones easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love these phones. Easy to use and sound it good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 1 out of 5 stars

    Wall mount bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife did not like this product because the wall mount stuck out to far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Panasonic cordless landline set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same set for 22+ years. Just thrilled that they are still available with some new features added.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for your feedback! We're thrilled to hear that you've been a fan of Panasonic phones for over 22 years! The KX-TGE633M is a fantastic choice, and we're happy to offer it with some great new features. This model includes large, easy-to-read displays, amplified sound for clearer conversations, and an enhanced answering machine with remote access. It also features the convenient Call Block button, which helps you avoid unwanted calls, and a Night Mode for a quieter experience at night. We're glad to continue supporting your communication needs with these updated features! - S Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Possible purchase again - Only Panasonic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it until the batteries stopped holding a charge, Records show had for a little over 3 years. Is this a good life span? Looking at a possible Upgraded Panasonic. This was the second or third Panasonic. They are reliable good phones, May repurchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, Anne! The estimated battery life is 1 year, however it depends mainly on how often you are using the phone. The batteries can be changed when they stop holding a charge. The compatible batteries are HHR-4DPA. -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Good phone with call block

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I like the call block feature . Easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The phone is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I'm still finding new things that it does. Panasonic is what I always stick with. The only thing that can improve on this phone is the battery life. My previous ones, I could go for 3 days or longer without charging them. These only last a day if you use the phone. Without using it, it lasts about 2 days

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EASY AND NICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones were easy to install. I purchased for my 76 year old mother and she said they are easy to use and loves the fact that she has three phones. Very nice. Recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your positive recommendation! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    SPAM Blocked!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blocking the SPAM calls is paramount! These phones do the job effectively and quietly. The setup took only the time to insert all the phone numbers I will accept calls from. I really enjoy the peace and quiet!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless phone system is great so far. The only thing that could make it better is if you could turn volume up more than it allows.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Batteries in NEW phone wouldn't all Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones replaced the same phone I had. Unfortunately that some of the batteries sent with the phone were old and won't take a charge. I tried to get Best By to just give me some batteries but they said I had to return the whole system and then I'd be out of phone service while the replacement set charged for a day. Tried to get someone from Panosonic but couldn't get a person. ANNOYED

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! Kindly take note that the batteries are considered consumable parts and are not covered under warranty. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great landline system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works perfectly. The sound quality is good, the handsets are light weight, the system is perfect for our household.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic