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Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,789 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New land lines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good & works fine.needed a more expansive unit than I had and this works for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone it block all robo callers and if you get a caller you think is a scam you can block that number great phone the only thing I don’t like about this phone is you can’t erase one voice mail at a time you have to erase them all. But this is a great phone you can’t go wrong to avoid these crazy calls you get now days

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear from any room in the house and can block calls

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got up to counter price was wro gcand not offered to check. When I got home it had been opened and no direction for setup was in box.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your experience. We’re sorry to hear about the issues with packaging and missing setup directions, that’s not the experience we want for our customers. Your feedback is important and will help us improve how our products are prepared and packaged. - F Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Panasonic -KX-TGE633M Dect 6.0 cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Panasonic expandable cordless phone with digital answering system I always bought Panasonic they are the best but these had three phones so I can have one in each room always have great reception I would recommend these to a friend I can block people if I want that’s what I love when I get those unwanted calls

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Pluh in and got calls,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, our last phone was died due to sickness, ww buy this and happy at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re happy to hear you’re pleased with your new phone, especially after your previous one gave out. Thanks for choosing this model and sharing your experience! - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic Cordless Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cordless phones are perfect for my condo. The black casing matched the bedroom. Thus far, I have not experienced any issues. The sound and tone are clear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, easy set up and ringer is loud enough for a hard of hearing person to hear. Easy to read display. great buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good set of extension phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE had some older phones we used as extensions of our main line and they finally stopped working. I found these online at a decent price and I had a five dollar award so I bought them. Set up was easy. I like that we can turn the ringer off. They are doing what we want from them so all is good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give a negative star review. Everything about these stinks! I don't even know where to start. I purchased them for my senior parents. They like have multiple phones to reach out to. After installing everything, they told me that the answering machine volume is so bad that they can't hear the message. I tried increasing the volume to max and it barely did anything. Useless!!! I then reached out to Panasonic customer service and received an email back from someone I'm pretty sure was located in a different country who asked me for my address, etc. And why is my personal information relevant for an inferior product? So mad! I tried returning to Best Buy, but they said "no" because it was outside of its return window. Absolutely no resolution to this problem. I didn't even want a refund. I just wanted to swap out for another model with better volume.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re truly sorry to hear about the challenges you and your parents have had with the answering machine volume and the experience overall. We understand how important it is to hear messages clearly, especially for seniors. Please know your feedback is valued and will be shared with our teams to help improve future products and service. Thank you for taking the time to let us know. - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Great call block feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the call block feature of this phone - it is simple to use. I accidentally blocked my sister's number and I could unblock her number within seconds. I am disappointed in the sound quality of phone voice connections.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine. Not crazy about the ringtone which drives my dog crazy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thanks for your 4-star review! We’re glad the system seems to be working well overall. Sorry to hear the ringtone isn’t a hit, sounds like your dog might have some strong opinions too! We appreciate your input and will keep it in mind for future versions. - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well designed for multi floor abodes.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and program this multi-phone system. Built to stand up to most punishment at the hands of young users. Considered going to cell phones only, but land line does have its good points; great for conference calls, clear voice recognition, volume control, and battery life.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Great phone(s) for 90-year old Nanny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone(s) for 90-year old Nanny - big, clear display and the voice announcement of who is calling helps Great Grandma prepare for the call.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for taking the time to share your feedback with us. We're so glad to hear that the KX-TGE633M phone system is working well for your 90-year-old nanny, with its large, clear display and helpful voice announcement feature. It’s great that it’s making communication easier! We appreciate your review and your thoughtful recommendation. -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third (5) Panasonic Cordless Phone System. This is a great solution to an overall household land line system. The Intercom system on the phone is quite useful! Best Buy is a great resource for products both in-store and with on-line delivery. Great service and quick response if there is a problem!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's fantastic to receive your 5-star review. Thank you for your continued trust and support! -C Panasonic

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and had no problems, continues to do a great job. I do like the Call Block feature that is on the phone I have been able to successfully rid myself of problem callers I have had in the past.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Panasonic Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone system. The best part is they have an automatic call block button that you just touch and it prevents telemarketers from calling again! Great buy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic! Panasonic

  • Rated 5 out of 5 stars

    Fits the bill!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace the handset given to us by Vonage and this fits the bill. 5 stars for; 1) Call block. With warranty and amazon scam calls (around 20 per day), the call block functionality is just perfect. 2) Ringtone volume 3) Ease of setting up and using it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good landline phones, easy to hear people and automated voices better. Chari :)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for the same model that I've had for several years and served me well so replaced with same set. Speaker's on this set are not as good as older set and feel cheaper. Sound quality is above average and base unit size is good for small spaces

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic