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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2808 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,808 reviews
  • Rated 5 out of 5 stars

    petal, ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good phone. Like to have five phones. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Patricia! Thank you for your feedback! We’re glad you find the phone affordable and easy to use. Having five phones sounds like a great setup! - S Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitively priced and working as advertised. Would recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your recommendation! We’re pleased to hear the phone is delivering reliable performance and great value. We appreciate you sharing your experience. - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phone are a worth while investment. The block calls is the best feature. We no longer get daily unwanted robots calls. I definitely recommend this phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Panasonic phones for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is all "plug and play". Sound is clear and easy to adjust. Pricing is very affordable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G Panasonic

  • Rated 4 out of 5 stars

    Panasonic portable phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on figuring out the phone. But when I dropped the phone and I’m speaking with somebody the call disconnects.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your experience with our portable phone! We’re glad you’re getting familiar with it and appreciate your feedback about the call disconnect issue when dropped. We understand how important a reliable connection is and hope your experience improves as you continue using it. Wishing you smoother calls ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are working juat as they should. I would reccomend them,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your positive feedback! We’re glad to hear the phones are working as expected and that you would recommend them. Delivering reliable performance is our priority, and we appreciate your support. - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my mother and hooked them up, sound is good and quality seems pretty good. She wanted something with a headphone jack which id not easy to find these day with most being bluetooth. I would buy again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Mrs Tedder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with Best Buy for many years and to date I have no complaints whatsoever.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your continued trust and kind words! We're delighted to be your choice for so many years and look forward to serving you for many more. - F Panasonic

  • Rated 4 out of 5 stars

    Replacement for older model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a replacement to a 5 year old panasonic model that was starting to show its age. So far it seems to be of good quality. The only thing that I have noticed is that it is not as loud as the older phone when it announces who is calling or when talking. My grandmother who uses the phone has not complained about the call volume but she has told me that she can't hear who is calling when announced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. Whenever you require assistance please contact our team via Live Chat on : shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Updated Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working just fine and seems to be a little easier than the older phones that I had. Easy to read and simple to operate. I'm even savings some money on my phone bill which is good !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Cheers to Panasonic and Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a single phone on the fist floor, this phone and answering machine were about 25-30 years old and failing so despite my step mothers old ways I purchased this Panasonic cordless set of 3 hand sets (one for each floor). I love this new cordless phone system.She doesn't have to run down a flight of stairs to answer the phone any more but she wont admit to me I made the correct decision to get this phone system. I am a Happy customer here!!...so is my stepmom.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good landline phones, easy to hear people and automated voices better. Chari :)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic Phone Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones worked fine. The sound was clear, not scratchy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thanks for the 4-star review! We're glad to hear the phones delivered clear, crisp sound for you. We appreciate your feedback and hope they continue to serve you well! - F Panasonic

  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Wonderful how it automatically blocks unwanted phone calls!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your great feedback! We’re glad to hear you’re enjoying the automatic call blocking feature. It’s designed to make your phone experience more convenient. - S Panasonic

  • Rated 5 out of 5 stars

    So easy to use and handy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A family member who is 92 has no problem using it He also likes the fact have a phone in five different spots including one in the bedroom with three in living room and main base in kitchen Gives comfort that he can answer the phone without rushing to answer it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Talkathon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always use the Panasonic brand for my home phone needs. Every time I purchase a set Panasonic comes up with a new improvement. You have to read the booklet to find all the features your phone set has. This is a excellent purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third (5) Panasonic Cordless Phone System. This is a great solution to an overall household land line system. The Intercom system on the phone is quite useful! Best Buy is a great resource for products both in-store and with on-line delivery. Great service and quick response if there is a problem!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's fantastic to receive your 5-star review. Thank you for your continued trust and support! -C Panasonic

  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacment for older phones. Works great. Good feature is individual phones can be named.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cordless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work real good ,the sound is very clear and nice ring tones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Nice units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used these new phones for several weeks and we are very pleased. Caller ID numbers show up in bold type that is easy to read across the room. It was affordable in price for a set with 5 receivers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic