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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,800 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic Landline Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Best Buy and the Panasonic phones are our land line phone to go to when we need a new one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Best investment ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart call blocker really cut down the robo-calls. The default pass code is 1. You can change that, but then nobody would get through. Friends have no trouble getting through. I do not use the answering machine, so I cannot comment on that. Also, the voice clarity is excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for old people

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my elderly mother in law, it is easy for her to understand, she hasn't complained about it so that means it must be really good otherwise she would have mentioned any tiny thing that was wrong with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wireless Home Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are very functional and sound great, but the visual presentation is child like.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phones work really great and there has not been any trouble hooking them up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Rated 5 out of 5 stars

    Better than the originals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original version for 10 years before they started having issues so going off the success of the originals I bought these to as replacements. I think they are some of the best on the market. The base is small so I was able to plug it directly into my voice over IP modem. It doesn’t need much space and with the 2 extra chargers I don’t have to think about leaving one on the charger all the time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Kim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent made my parents and father in law buy too

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided them with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Excellent phone set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of losing many phones to lightning in this house, I've tried several brands of phones, and I like the Panasonics the best. Once again, I lost my latest set (Panasonic) to lightning last month, and but I had no hesitation in buying them again. (This time, I've made sure to run the phone line through a surge suppressor, since it's my phone line that takes the hits from lightning.) This set has a call block button on the phones, which I haven't used yet, but it seems like it will simplify things if I do. As just a regular phone user, I can't speak to all the technical aspects, but they're easy to use, and that's what I want.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cordless phone system from Panasonic, it works terrific, and I had Panasonic phones before, but this one is great/ I love the digital answering system, and it tells you who is calling, so you can pick it up ( or not) without having to look.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless phone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and user friendly. The price was reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Limited robocalls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - our calls have been limited and as we get unknown we can always block them after. It is just a pain having to program phone numbers that are allowed e.g. family - friends etc.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Good price & Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my 91 year old mother: We were looking for a cordless system that would have a regular keyboard on the base unit + the ability to have a phone in several rooms. This fit the bill perfectly and she finds the system easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been very reliable good phones. The voice caller ID has a bit of an issue pronouncing some names. But the phone is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the great 5 star rating and review! We're glad to hear the phones have been reliable and working well for you. We appreciate your note about the voice caller ID, it's a helpful observation, and we’re always looking for ways to improve. Thanks for choosing our phones! - F Panasonic

  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got up to counter price was wro gcand not offered to check. When I got home it had been opened and no direction for setup was in box.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your experience. We’re sorry to hear about the issues with packaging and missing setup directions, that’s not the experience we want for our customers. Your feedback is important and will help us improve how our products are prepared and packaged. - F Panasonic

  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and covers the entire 5000 Sq. ft. house with one base unit and 4 receiver units. I like the call block feature that allows me to program numbers to block with a couple key presses.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have set up phones. They are working perfectly. I am happy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Yeaaaaa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone works as it should. Love it. Everybody should get this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Russel! Thank you for the fantastic 5-star rating! We’re so glad your new phone is working perfectly and that you love it. We appreciate the recommendation, here’s to many great conversations ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old system developed a problem after many years of working great. So I replaced it with a new system of the same brand and style. It works great too, and has some upgrades also.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. - S Panasonic

  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great package if you still use landlines like I do. Reception and clarity is top notch! Recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very easy to setup and has been working fine. Have not had an opportunity to try out all of the features yet. This was a replacement for my previous Panasonic Answering system which lasted over 12 years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic