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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2814 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,814 reviews
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    My house phone has all the needed features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are an excellent buy for my home. We have five phones placed around the house which it makes it easier for me to answer and I don’t lose many calls. The features are off the chain! Block callers, answer machine, call list, redial, phone book, etc.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    RELIABLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second set of Panasonic. First set lasted about 13 years before charges began to fail. We would recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for recommending us, we are delighted to read your positive thoughts! -C Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, calls can be blocked. Easy to move contacts.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Portable phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone that block unnecessary annoying calls. Put important numbers in my directory. There’s a video on utube for some extra help in setting up which I did go to.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phones-great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy set up. Big improvement in sound. Love them!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    GLENN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought an AT&T phone system, similar with this one. It was filled with problems. Hated it. I went back to Panasonic. As usual, always go back to Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Solidly built, easy to set up, good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones feel sturdier than those they are replacing. And friends tell me I sound a lot better now. It was pretty much plug and play, as far as set up. Of course there are additional things i will do in setting up more features, but these worked fine from day one. Very pleased. They were not the cheapest choice, but you get what you pay for, and I am satisfied I got value for the purchase price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice useable phone for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice price user friendly and very functional good product

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone have great sound quality. They are the perfect size to put in my pocket. I would buy them again. The handset have a headphone jack which is why I picked this particular product. The phones that I replaced after years of good service were also Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my elderly parents so that in their home, they would not have to go far to be able to get to a phone. Works well. Would buy again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for choosing our telephone as a gift for your parents. We're glad to hear it’s working well and helping keep communication convenient for them. Your trust means a lot to us. - S Panasonic

  • Rated 5 out of 5 stars

    Exactly what we need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone system. Had basically the same system for at least 10 years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your feedback! We’re glad to hear the phone system is meeting your needs and continuing the reliability you’ve enjoyed for over a decade. - S Panasonic

  • Cons mentioned:
    Reception

    Rated 5 out of 5 stars

    Does the job and has lots of option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well in warehouse application - did have reception problems outside the building in the delivery area on opposite side of building from base unit due to metal wall of building. (Same issue with old phone) Unit has lots of options that we do not need but it is nice to know it is available if needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature of this telephone is the Call Blocker. We are no longer disturbed during dinner and sleep hours with spam, and or robot calls. In addition, having 5 phones makes it so convenient as they can be placed in the most used areas of your home. Best home telephone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Replacement for older system with improvments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this to replace an older Panasonic phone system which we had for over 10 years. This system added additional improvements including the ability to block unwanted callers by pressing 2 buttons. The phones seem to be high quality and we have no doubt that this system will give us a decade of good use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using for about a month and it's been great. We love the extra handsets, have them in almost every room. Love, love the call block feature! Lots of other nice features. Highly recommend!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    easy and clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound with good range. Easy to get up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good system for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have a land line and needed a system with three phones. The system was easy to setup and the buttons are large enough for older people to read. Sound quality and battery duration are good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Fully Featured Phone System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a great phone system with lots of features and is reasonably priced. Handsets are really lightweight. I like how easy it is to do "call block" & that when I clear CID on one handset it clears all handsets at same time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones easy to set up..... Great value.!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your satisfaction with us! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    They have worked well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get great reception. They are phenomenal, also, with blocking technology. It is unbelievable how less expensive high tech phones are, and what they do, compared to less qualitative cordless phones not long ago. I just wish the reps at the store new that much on products like these than the more tech items.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic