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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2800 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,800 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is east to use,, The ringer is loud, the answering machine works perfectly, overall this is a great product. I'm very satisfied with my Panasonic phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    Telephone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good But the problem is sometimes one of them is not heard good

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your kind words and 5-star rating! We're glad to hear you're enjoying the system overall. It sounds like it's been a good fit for your needs. We recommend ensuring the handset with the sound issue is within the range of the main base unit and we also recommend further adjusting the volume while engaged in a call. Hope this helps! Wishing you many more clear conversations ahead! - F Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    One Happy Camper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice simple phone, Has many features!The price is great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the money and easy to use. My kids loves it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    it actuall works when you plug it in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT ACTUALLY BLOCKS SOME OF THE TELEMARKETERS / SPOOFER'S AND PSHIERS. HOWEVER IT REQUIRES MASTERS DEGREE IN ENGINEERING TO PLUG IT IN AND PROGRAM.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    telephones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. he was very patience and answers all of my questions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Sammie! Thank you for your kind words! We’re glad to hear that your experience with our telephone has been positive and that all your questions were addressed with care. We appreciate your feedback and hope the phone continues to serve you well! - F Panasonic

  • Rated 5 out of 5 stars

    Great phones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Panasonic cordless phones in the past. We always had a great reception with them. So when our old phones began to wear down we bought a new set of Panasonic phones. I like that there are five handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacing old phone's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value would highly recommend. Very easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Land Line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we need the phone set to do. I would like the volume to be louder on the speaker phone but they aren’t much different than our cell phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Really like the call block feature. Wish you could listen to messages from one of the extra phones easier.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the KXTGE645M meets your expectation. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Land line phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use plug in and they work. Its nice to have phones throughout the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Reliable cordless phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone and it's features. It was easy to set up and there has been no issues with operating it. The range from the base is remarkable and allows me to use it all over the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not a cold phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone except it didn’t get too cold when I put it in the freezer and I like to have a cold ear when on the phone for a long time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Please do not place the device in a freezer. Panasonic

  • Rated 5 out of 5 stars

    Panasonic phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Panasonic phones. They are easy to work. Just plug them in. I love Best Buts, they delivered the phones in a timely manner. Kept me informed about the delivery.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are very much worth the price which was reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought 5 phones were to many but it is really nice to have them in several rooms. If there is a message left the phones flash so you know, not just if you look a the message machine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cordless phone. Great quality and price. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for recommending it! -C Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    My new phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new phone . nice and slick design works well love all the features.love that it has 5 phones for my rooms.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is that they appears to need charging more often than my older Panasonic Cordless phones. Other than that, they're quality phones with all the features

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom bought these for her home and she loves them. She loves how light they are and the clear bright screen and buttons.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic