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Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2791 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call blocking and caller ID features, as well as the reasonable price. However, some customers have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,791 reviews
  • Rated 4 out of 5 stars

    Phone is working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 30+ year old set.... impressed with the packaging of all the parts that came in the box.....waseasy to set up... still learning functions..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us, we are glad to know that you are enjoying the product. -A Panasonic

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are very much worth the price which was reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HANDY!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cordless phones! The only con that I have is that the battery has to be charged every day

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cordless phone. Great quality and price. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for recommending it! -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    CHARGE DOESN'T LAST LONG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones and their functions are fine, but the CHARGE DOES NOT LAST. We just got rid of an old Panasonic set with handsets that could stay off the charger for 3 days. These barely last a day before the "Low Battery" message starts yapping. I even tried updating the internal batteries with ones with higher capacity but it made no difference.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality covers house

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows for a phone close no matter where I'm at in the house. Wish the charge lasted longer, but the needs charging spoken warning does help locate the phone set down around the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, clear voice and easy directions on how to use the phone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Kenneth! Thank you for your feedback and 4 stars review! We’re pleased to hear the phone system was easy to set up and provided clear voice quality along with straightforward instructions. We appreciate you choosing our product, thank you! - F Panasonic

  • Rated 5 out of 5 stars

    Great phones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Panasonic cordless phones in the past. We always had a great reception with them. So when our old phones began to wear down we bought a new set of Panasonic phones. I like that there are five handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Phones and delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product great. Seem like iy needs recharging very frequently, sometimes once a day. Delivery was a nightmare. Phones went back and forth twice. Once to New York State and then New Jersey. It took over two weeks to get the package.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Reliable cordless phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone and it's features. It was easy to set up and there has been no issues with operating it. The range from the base is remarkable and allows me to use it all over the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Nice set of phones for home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set of phones to replace several different brands used in our 3,000+ sq ft home. They were packed well and easy to set up. I would suggest this set as a nice whole house phone solution.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Panasonic phones. They are easy to work. Just plug them in. I love Best Buts, they delivered the phones in a timely manner. Kept me informed about the delivery.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Land line phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use plug in and they work. Its nice to have phones throughout the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Great Home Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed and got with minimal effort and time. Highly recommend!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Robert! Thank you for the fantastic review! We're delighted to hear the telephone was exactly what you needed and that the process was quick and easy. We appreciate your recommendation! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is east to use,, The ringer is loud, the answering machine works perfectly, overall this is a great product. I'm very satisfied with my Panasonic phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    My new phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new phone . nice and slick design works well love all the features.love that it has 5 phones for my rooms.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Buyer ware.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an older Panasonic phone. Didn't realize it was a discontinued model, as it was sold as new. The batteries don't hold a charge very long. Best buy wouldn't do anything. I only asked for new batteries. Panasonic was no help either. They wanted me to send everything back to them to check it out. Then they might do something. This will be my last Panasonic phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, Mike! Thank you for bringing this matter to our attention. Please be informed that when purchased as new, the unit has a manufacturer warranty of one-year mail-in service repair, applied from the moment of purchase, including the batteries that came with the phone system. Additionally, ensure the phone system is using compatible batteries, which are Nickel metal hydride (Ni-MH), 2 x AAA (R03) size for each handset. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom bought these for her home and she loves them. She loves how light they are and the clear bright screen and buttons.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought 5 phones were to many but it is really nice to have them in several rooms. If there is a message left the phones flash so you know, not just if you look a the message machine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Good Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones provide crystal clear reception. The options are easy to follow and the phones charged quickly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic