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Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call blocking and caller ID features, as well as the reasonable price. However, some customers have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,789 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Outdated model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is definitely outdated (that's why the Panasonic did not show anywhere the date of manufacturing this product). The sound of a recever is too low, not clear enough. The batteries do not hold a charge for more than two hours and it seems that they have reached the end of their expiration date. I thought this store only sells top quality products, but I was wrong. Thus it is going back to the Best Buy store.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    Very nice phone system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this Panasonic phone system to have great sound and ease of use. I like the button-function and size of the receiver. It is very solid. I like having 5 phones throughout my house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Caller id

    Rated 4 out of 5 stars

    So far the phones are working good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the fact that the phones tell you who is calling so we ignore the call without running to the phone. Overall we like the phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Happy with Panasonic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are retired and both have i-phones, but we like a "land line " for a variety of reasons. Also, we are connected with Consumer Cellular and they provided a devise that links into our wifi in the house. We are very pleased with our Panasonic phones. Best Buy and the Geek Squad is important to us.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy SetUp- Good Reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my older family member who still has a land line. Set up was easy and they were able to use it without must fuss. Reception is good, and unit feels sturdy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work great. Service was great too. Had the service plan with old phones which broke. I received the new phones with not hassle

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Good phone for landline use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for parents who insist on keeping a landline. Phone features (caller ID, voice mail and directory) are great. Multiple handsets allow them to have one close (older parents).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cordless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Sound quality is very good. Able to play back messages very easily

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to know you like the product. -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Good phone with great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone system which has helped us drop our annoying phone calls to zero. The only calls now are those we want to answer. A great system for sure.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I am satisfied with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear more clearly than with the telephone I last used for several years. I really like the big sized buttons on the phone and the way it feels to handle and use it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use charge fast nice an compact

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

  • Rated 5 out of 5 stars

    Excellent range and versatility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system allows for great communication from living room, office, garage, basement, and 2nd floor. It is simple to use and has many intuitive features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CORDLESS PHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONVENIENT because we can use in 3 different rooms and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Rated 5 out of 5 stars

    Easy setup, nice quality phone set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic phone set for landline is very easy to set up. It comes with a prerecorded message or you can create your own. The ring for incoming calls can be adjusted to a high or low level, which I've never been able to do with prior landline sets. Prior sets were always so loud, this one is now low and soft. The hand units also easily adjust high or low for varying hearing abilities. I am very pleased with this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phones, they are easy to use. The Geek Squad guy installed them with ease.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Very nice and functional phone system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 3 person office with a breakroom and reception area with only 1 phone line but having 5 handsets places one in each area and the intercom is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Great phone, disappointing battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, hate the short battery life! I have my older panasonic cordless phones still in use and even being old, they battery is still longer than these new ones! Outside of that, it's a great phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones with loads of features and ease of use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the great review! We’re happy to hear you’re enjoying the features and ease of use. Thanks for choosing Panasonic! - S Panasonic

  • Rated 5 out of 5 stars

    Cordless phone with blocking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Several phones in set, so I can put them around the house and down stairs. I get a lot of crap calls and I love the blocking option.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great for business use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these phones in my salon, I’ve had them for a year without any issues whatsoever. Very affordable and great quality!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic