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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,800 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Outdated model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is definitely outdated (that's why the Panasonic did not show anywhere the date of manufacturing this product). The sound of a recever is too low, not clear enough. The batteries do not hold a charge for more than two hours and it seems that they have reached the end of their expiration date. I thought this store only sells top quality products, but I was wrong. Thus it is going back to the Best Buy store.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Caller id

    Rated 4 out of 5 stars

    So far the phones are working good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the fact that the phones tell you who is calling so we ignore the call without running to the phone. Overall we like the phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Good phone for landline use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for parents who insist on keeping a landline. Phone features (caller ID, voice mail and directory) are great. Multiple handsets allow them to have one close (older parents).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I am satisfied with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear more clearly than with the telephone I last used for several years. I really like the big sized buttons on the phone and the way it feels to handle and use it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Good phone with great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone system which has helped us drop our annoying phone calls to zero. The only calls now are those we want to answer. A great system for sure.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Excellent range and versatility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system allows for great communication from living room, office, garage, basement, and 2nd floor. It is simple to use and has many intuitive features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Need to improve the battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When all is said and done, this is a great phone set that has nice features and is handy. However, I have had MANY Panasonic phones and all of the others lasted for much longer (Batteries that is).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work great. Service was great too. Had the service plan with old phones which broke. I received the new phones with not hassle

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed easy to understand and use would buy this again

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Easy setup, nice quality phone set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic phone set for landline is very easy to set up. It comes with a prerecorded message or you can create your own. The ring for incoming calls can be adjusted to a high or low level, which I've never been able to do with prior landline sets. Prior sets were always so loud, this one is now low and soft. The hand units also easily adjust high or low for varying hearing abilities. I am very pleased with this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and satisfied with quality and price of this phone. It's top notch

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    PERFECT TELEPHONE FOR LANDLINE USE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT ALOWS ME TO HEAR VOICES CLEARLY AND WORKS AS DESCRIBED IN THE DESCRIPTION ON THE WEBSITE. NEEDING A LANDLINE CAN CAUSE SOME SPECIAL CHALLENGES, AND THIS PHONE SET ANSWERS ALL MY ISSUES! AND BEST BUY'S PRICE IS EASY ON MY BUDGET!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Very nice and functional phone system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 3 person office with a breakroom and reception area with only 1 phone line but having 5 handsets places one in each area and the intercom is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cordless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Sound quality is very good. Able to play back messages very easily

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to know you like the product. -C Panasonic

  • Rated 5 out of 5 stars

    Cordless phone with blocking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Several phones in set, so I can put them around the house and down stairs. I get a lot of crap calls and I love the blocking option.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Cordless PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our new phone. We still use our landline as our main phone, and this one has so many useful features. I could set it up so that I can also answer my smart phone on it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phones, they are easy to use. The Geek Squad guy installed them with ease.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of us who still have a land line, these are great phones. I can hear clearly on them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CORDLESS PHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONVENIENT because we can use in 3 different rooms and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Rated 5 out of 5 stars

    Great for business use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these phones in my salon, I’ve had them for a year without any issues whatsoever. Very affordable and great quality!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic