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Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,789 reviews
  • Rated 5 out of 5 stars

    Great phones; great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are great and easy to set up. I also like the ease of adjusting the volume ringtones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Rated 4 out of 5 stars

    Not too intuitive to use but good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The call waiting does not show incoming number. It requires some setting up. Excellent quality. Bit pricy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. simple; works great. Great for conference call as you can turn on the speaker and stand the phone on the desk.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Landline phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. The use regular batteries. Robo calls have been reduced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic

  • Rated 4 out of 5 stars

    Good reception, nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this set for my parents who had an older, cheaper brand phone. They now get good reception on calls in a house that is not wireless friendly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just updated the phones do to needing new phones. Panasonic has been my phone choice for last 20 years. As always Best Buy online purchase was seamless. The call block feature is a nice and new to us.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Item is very nice, but battery life not so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old panasonic phs were great with an extremely long battery life. Two days or longer off charger. These don't even last 24 hours. But other features are good

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Batteries included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One base for the kitchen, one extension each for the master bedroom and living room; just enough handsets. Large buttons. Easy to activate features. Batteries are included.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good product for no a high end price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint that I would say is when you use the speaker option. It is not very loud. Lots of static

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and a great display.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 16 years with our old phones, it’s a real treat to use these. There is a voice activation that tells who is calling and numbers easy to press.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Caller id

    Rated 3 out of 5 stars

    Overall a good phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The answering machine is good. Two of the three phones that are fully functional are good. I like that the handset speaks the caller ID. The third phone's LCD screen didn't work out of the box - still doesn't. The rest of that phone works properly, including speaking the caller ID. Otherwise I would have given it a 5 star.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great phones for older people.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase phones for my parents to use who are elderly. Phones were very easy to use with larger numbers and display for easier viewing. My mother really likes the speaker phone feature due to her hearing loss which helps her here ar purchased phones for my parents to use who are elderly. Phones were very easy to use with larger numbers and display for easier viewing. My mother really likes the speakerphone feature which helps her hear conversations better due to her hearing loss.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice phones for the price. The set-up is different than we are used to but sure we will figure it out.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great house phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom. Her old handheld was wearing out. This was easy to set up and just the right amount of handhelds for her main 3 rooms. Also easy to use!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    May options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is much better than our last phone. So many options to increase volume, get phone messages thru carrier or answering machine. I like the base being portable also. Voice calrity is good, but not excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic phones for home use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with step by step instructions. Can be used anywhere on the house. Purchased a 3 phone package under $100.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Panasonic phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone , did not perform as well as previous ones, volume is low, I’m not able to remove the voicemail notification sign.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      You can adjust the volume during a call by pressing the arrow up on the handset repeatedly. For ringer volume, press MENU # 160. Regarding voicemail, you will need to contact your phone company. -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic 3-headset system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Phone system to replace a 4 phone system that was destroyed by a power surge. It works as expected. Since it does not work with the headsets of the previous Panasonic System, I will be purchasing a 4th phone to add to the system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your loyalty! We greatly value your feedback and look forward to continuing to make the experience of our customers memorable. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phones easy to use and set up phone list. I like that you can have space on your end table. Can see who is calling

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple, easy to use DECT phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to set up and easy to use. The menus are straightforward and the screen is large and legible.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -A Panasonic