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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,800 reviews
  • Rated 5 out of 5 stars

    Great Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just updated the phones do to needing new phones. Panasonic has been my phone choice for last 20 years. As always Best Buy online purchase was seamless. The call block feature is a nice and new to us.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Call blocking
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Returned because of low volume on speakerphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the cordless phones for the call block feature and that worked fine. Returned the phones because the speakerphone volume was too weak and could not be increased!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and meets my needs. Replaced an older version I had for years and I could not find replacement batteries any more.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, good speaker quality. Only regret I got black, should got the silver color, so easier to find it or to see it in the dark.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I have no interest in filling out this review.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Large and bright display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far. I like the larger and brighter display than the older panasonic phone set it is replacing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great Phones for Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone system for home. The call block feature has stopped many unwanted vendor calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Landline phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Replaced older style . Good quality

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thanks for the great feedback! We're happy to hear the phone is a perfect fit and a solid upgrade from your older model. Enjoy the quality and convenience! - S Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Panasonic phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone , did not perform as well as previous ones, volume is low, I’m not able to remove the voicemail notification sign.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      You can adjust the volume during a call by pressing the arrow up on the handset repeatedly. For ringer volume, press MENU # 160. Regarding voicemail, you will need to contact your phone company. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic Cordless Phone system with digital answering system was easy to set up, compact, and provides easy access on all levels of house with three hand sets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Choice Land Line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfilled my need. Was easy to install. ok ok ok ok ok . Land line is still a good option to have. When you dial 911 your location is available to emergency responders.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Panasonic 3-headset system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Phone system to replace a 4 phone system that was destroyed by a power surge. It works as expected. Since it does not work with the headsets of the previous Panasonic System, I will be purchasing a 4th phone to add to the system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your loyalty! We greatly value your feedback and look forward to continuing to make the experience of our customers memorable. -C Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv’e always got Panasonic brand when it comes to home phones. Never seems to fail, It has all the features and it’s a good looking phone. I would recommend to anyone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone system for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Announcement is clear and phone is easy to operate for messages, caller ID and other functions. I'm very happy with it and all it can do including "call block".

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    May options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is much better than our last phone. So many options to increase volume, get phone messages thru carrier or answering machine. I like the base being portable also. Voice calrity is good, but not excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Easiest set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and use immediately. With 5 units i could even have one in garage.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -G Panasonic

  • Rated 4 out of 5 stars

    Very dependable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set was replacements for my mother. She’s the minority that doesn't want to get rid of her landline. These phones have been fabulous. Very dependable for my mother. Would definitely purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got them my old phone was going out fast the battery wasn’t holding a charge no more then 30 minutes before the phone will die

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I do not have to ran to another room to take a call.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality with very nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come with base plus 4 additional handsets. Clear voice quality. Other than the higher than reasonable cost for a fifth handset I would recommend this phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic