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Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,789 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always like Panasonic for my landline phone but I'm not sold on this model. The battery life is short! My VTech phone could sit on the coffee table for a couple of days and be fine. This one needs to be in the cradle every night or I'm woken up by "low battery, low battery". Answering machine features are pretty good but sound quality not so much.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all the features you need in a phone system. Good sound quality. Nice sleek design.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Very good phone system.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like it when you program one hand set and all the others are also seup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Easy to set up and works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works as expected . It takes awhile to set up the individual handsets but is not hardw

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what we need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and is so far working flawlessly. We made a good choice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work well and the sound and performance are good. I recommend them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Easy to order and quick delivery. Very satisfied.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the excellent rating! We're delighted to know you're satisfied with your purchase. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2nd Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous phone was just like this new on. Easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and I love being able to communicate without yelling across the house

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Thank Panasonic cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mother-in-law and she is happy because she doesn't like cell phones and prefers these cordless phones and there is enough for every room in the house, thanks

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Best Buy is an Outstanding Store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful phone syste. I purchased as a gift for someonw else.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star rating brightened our day! Thank you for taking the time to share your feedback. We hope that the recipient of the gift will enjoy the system! - S Panasonic

  • Rated 5 out of 5 stars

    excellent phones 1.5yrs+ later...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been VERY happy with these units, since 9/2019, they've been great units, no issues, and I'm fond of the Panasonic cordless phone user interface, it's fairly simple and easy to navigate around, add phone #'s, block phone #'s, which are all shared to all devices you use, pretty nifty. I also love their ring tones, some nice soft ones, and some other pleasant choices too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality of the phones and very easy to set up!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Rated 3 out of 5 stars

    If you need to hang it on the wall, forget it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone, however if you need to hang it on the wall, forget about it. It looks absolutely ridiculous on the wall because whoever designed the base had no clue what they were doing. Returning immediately

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We are sorry to hear that your experience did not match your expectations. Your feedback helps us do better! - S Panasonic

  • Pros mentioned:
    Caller id

    Rated 3 out of 5 stars

    A Good Land Line

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones function well. The answering machine and caller identification are great. My only concern is that sometimes the sound quality of the speaker is muffled. Otherwise, it's a good system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. -A Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features that the Panasonic answering system has. The ability to block robo calls is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because I thought there was something wrong with my old cordless phones. Turns out there was something wrong with my VERIZON router. But the phones are good. Work well and are more substantial than my old ones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Spam killer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone and extensions work great, but the spam killer function really works. A really good system

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    excellent buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plugged it in and it was ready to go! instructions for total use are included and nicely done.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the hearing impaired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all good quality, and priced well. I would consider recommending.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic