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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2800 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,800 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect home phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Easy to install and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Solidly built, easy to set up, good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones feel sturdier than those they are replacing. And friends tell me I sound a lot better now. It was pretty much plug and play, as far as set up. Of course there are additional things i will do in setting up more features, but these worked fine from day one. Very pleased. They were not the cheapest choice, but you get what you pay for, and I am satisfied I got value for the purchase price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality that has greate flexibility to exand to whatever you requirement is

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    My New Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lI’ve my new phones. Very easy to hook up and voices come through loud and clear. My old Panasonic phones lasted for years and I know these will, too. Still love my landline!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic phone set of 3

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using them for 3 months now and like their durability. They work very well and set up isn't hard but I can't find how to listen to message while it records. Maybe missing something or it's not an option.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! The feature that allows you to listen to messages while they are recorded is only available for the messages left on the built-in answering system of the phone. You can activate the feature by pressing MENU # 310 and choosing the ON option. These steps will have to be performed for each cordless phone. -G Panasonic

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what we wanted, as an update of our old system, which was the same system that we had had for several years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Nice System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace broken phone, works great, nice features

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Nice Feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the call block option, no more telemarketers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Ok phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some calls don’t come through and don’t get all voicemails

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Jamal! Thank you for your feedback. We're sorry to hear about the issues with missed calls and voicemails, that's definitely not the experience we aim to provide. We appreciate you bringing this to our attention. We recommend checking if the voice messages have been recorded by the answering machine of the system instead. You can check that by pressing PLAY button on the main unit. Please also check if you have a voicemail feature from your provider as well which could have recorded the messages instead. We hope this information will be of help! - F Panasonic

  • Rated 5 out of 5 stars

    Good phones for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my expectations. Good range and sound clarity

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these phones. Now I can have them all around the house so I don’t have to hurry to answer the phone and miss a call.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One handset screen total is blank with little or no help on how to replace it. Tried to buy new rechargeable batteries at local Best Buy, they do not carry any replacement batteries. Really??!!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 4 out of 5 stars

    Good system for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have a land line and needed a system with three phones. The system was easy to setup and the buttons are large enough for older people to read. Sound quality and battery duration are good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    One Happy Mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for my 85 yr old mom! She can even hear the phone ring Now and Never misses a call.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 4 out of 5 stars

    Hickory Dickory Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic ok phone - call block is a nice feature - please charge phone is an annoying feature since even without use it loses charge in 3 days

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for growing businesses since it has a hands-free input and comes with a holder. Excellent audio quality and the ringing sound is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Land line phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the value and easy to use. There perfect for working from home jobs, and good for those who still wants to experience the old school vibe of a home phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these phones to replace parents phones who still use a landline. got funny looks from other customers that commented that they didn’t realize these were still made. LOL. Still a basic good phone. range could be better though.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Panasonic

  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old ones were still working but they were old and I wanted new ones. These look new and they with great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Rated 4 out of 5 stars

    Panosonic cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good system, but hard for me to set up, because i am not good at these types of things.

    I would recommend this to a friend