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Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,789 reviews
  • Rated 5 out of 5 stars

    Reliable phone with call block

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has ability to block unwanted calls and some other nice features. Have had a Panasonic land line phone for over 10 years before it finally died, they’ve been reliable and hold up well. Only wish it had more ring tone choices.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 4 out of 5 stars

    I like it very much with two exceptions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One problem I have is the clock. It doesn't stay accurate. it loses time every time it is set The other problem is a complicated process to add phone numbers to prevent being blocked.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers button is not working well.Everything esle’s working well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Using the speakerphone feature should be straightforward, requiring only a press of the SP-phone button on the handset during a call. If you encounter any issues such as a stuck button or the feature not functioning, please don't hesitate to contact us directly for assistance. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 4 out of 5 stars

    Can eliminate telemarketing calls

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work well, though the phone manual can be somewhat too detailed and confusing. These phones allow one to eliminate almost all telemarketing calls when set up properly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 3 out of 5 stars

    Has its quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multiple hand sets and price point are a plus. But, battery life is not the greatest. If left off the charging unit for several hours, it will alarm “low battery, low battery” until you get up in the middle of the night to place it on the charger. Additionally, when a number is dialed in, if you don’t hit the dial function just right, the phone will dial, but the call does not go thru. Otherwise, it’s fine.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Lots of useful features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the instruction manual came with the phones. I find myself referring to it often and the size of the manual comes in handy. I like the features, but many of them I will never use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Love that it announces callers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone system with the exception of phone range. Using my previous Panasonic cordless I was able to go outdoors while talking on the phone. I have not found this to be true with the KX-TGE633M.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was needed. Love the call block feature that keeps annoying solicitors at bay. The ring tone, however, bothers my dog who howls whenever the phone rings regardless of which tone is selected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for and also my first time buying something since the Corona Virus Outbreak and Best Buy made it VERY EASY and I appreciate that!!!! Thank you Best Buy!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your kind words! Panasonic

  • Rated 5 out of 5 stars

    Who buys cordless phones for their 80 yr old paren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire staff was so helpful in finding replacement phones for my 80 yr old parents, who love the cordless home phone / landline.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still resist "cutting the cord"! We replaced our decade old land line phones with the Panasonic KXTGE633M set. We are very happy with this choice. Great value for the price we paid. The numbers are large and all function buttons are easy to read. Phone has good quality audio and nice functions. Very easy to use. Would recommend this particular set. You won't be disappointed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Awesome telephone and easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic phone is very easy to set up and the numbers light up and our large so that it's easy to dial in the dark. I highly recommend this for anyone and it is a great price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Perfect set for old families!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my parents and they loved it! They like the fact that you can have custom ringtones set on it. We use a special one for the intercom downstairs and a regular one for all calls. The distance is good and there are 4 of them total included. At the moment they are only using 2, but it's nice knowing that they have 2 extras in case anything happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not sure what you want here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some of the buttons are hard to read at night. I wish they were lit up more

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C Panasonic

  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it didn't work out for me. There was static in the line so I returned it. I bought the Panasonic amplified phone. So far it's working fine without static. I did get it within the time frame given to me so that was great.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    HOUSEHOLD PHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a buy an extra phone for this set to have enough phones for the house. So far, they are working fine. The sound seems to be a little tinny. Otherwise, I would rate it 5 star.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    New Panasonic Landline Phone Ststem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the perfect upgrade to existing system - same brand with newer model. All works great as expected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic expandable cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I needed to replace all landline jacks

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cordless phones are becoming more and more scarce due to cell phones. This was a gift and it is working well. They come with headphone jacks and belt clip which is a must. I did have to buy one more to help cover the rooms in the house, but it was not expensive.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    cordless phone weird answering machine function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To set it up, you have to set the number of rings for the answering machine to pick up. I tried calling it with my cell. It wouldn't pick up. I read the troubleshooting instructions, said to d change the number of rings so my cell phone wouldnt pick it up first. I changed it and now it goes into answering mode almost too quickly, dont have a chance to answer it. While I am waiting for it to pick up, I can;t even hear it ring. Strange, tried to adjust it but can't. Works well otherwise.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic