Customer Ratings & Reviews
- Model:
- KX-TGE633M
- SKU:
- 6219321
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.
This summary was generated by AI based on customer reviews.
Charlie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second set of these phones we have bought. These are replace 10 or 12 year old set not sure. But, they work great!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C
Nice expandable cordless phone
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone and answering system. Works fine and is expandable with additional handsets if needed. Wish I could use it to replace the corded one I have at work but my employer won't let me - this one is much, much better.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Great stuff
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great product I would recommend this highly ty
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M
Works fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. However, the first one was defective right out of the box and I had to return and get an exact replacement. The second one works fine.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing us with your detailed feedback! -G
Good Phone for a land line.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phones were simple to set up and start using. I liked that caller ID was immediately working. No need to enter contacts into the phone book.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M
Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new phones, they are of great value and hold the charge for several hours...I recommend them highly!!!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
Great phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upgrade to our Panasonic phones are great. We like the new silent block call feature and large numbers and large display. This is our third Panasonic phone. We purchased the 3 phone set but we will purchase another phone expansion.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Panasonic Phone Set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to integrate my existing Panasonic Phone set with my new set. As of now, I am not sure if this is working correctly.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for sharing your experience with our product! If you require further assistance, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C You would need to do the same for the base unit. Hope this helps! -C
Panasonic Land Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Programming the phones was more difficult than normal because the instructions were not as clear as they should have been, and more complicated than the old panasonic phones being replaces.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit.
We would appreciate it if you would provide us further information regarding your experience in order to determine how we can provide you with a solution.
You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Good cordless phones, poor sound on voicemail.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phones work great, but I’m not happy with the sound quality of the answering machine when playing back messages, poor quality of sound.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Cradles hard to use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic has used this design for over a decade. The cradles do not steadily hold the phones while charging. Too easy to tip them over while charging. Have tried to block incoming numbers but have not had success.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Do Not Buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hesitate to give this product even one Star. I returned the first one I bought because it wouldn’t keep the time and date current. I took it to the Geek Squad, and they said they thought it was something wrong internal. I exchanged it for another same model, hoping the first one was just a lemon. Not the case. I will be returning this one for a refund.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello Cheryl! We’re really sorry to hear about your experience, that sounds incredibly frustrating, especially after giving the product a second chance. Our goal is to deliver dependable, worry-free performance, and clearly, we missed the mark for you. Thank you for sharing your experience so openly. Feedback like yours helps us identify where improvements are needed, and we take that seriously. We appreciate you giving us a try, and we hope future products better meet your expectations. - F
MY PANSONIC PHONE SET
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PANASONIC EXPANDABLE CORDLESS PHONE SYSTEM WITH DIGITAL ANSWERING SYSTEM. MY OTHER PHONE SETS...I REALLY LIKE THESE PHONES AND I HOPE THEY LAST AS LONG AS MY OTHER PHONE SETS..10 YEARS..!! .
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product good volume and you can actuality understand when it calls out the callers name.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
- Pros mentioned:Ease of use
Panasonic Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones are great. Easy set up,l. The quality of voice is clear. I always go to Panasonic because of the wuality
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Good product at good value prices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality phones at good value prices. Overall good product.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate your 4-star review and are delighted that you enjoyed your experience with us! -C
Home line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, i had an old phone just like this one for twelve years. And decided to upgrade.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C
Panasonic Telephone System
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our go to telephone system. Panasonic telephone systems are reliable, and Best Buy’s prices are reasonable.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
- Cons mentioned:Instructions
too many options
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too complex for my needs Still haven't figured out how to delete messages Its a nice phone but I think not for my needs The directions booklet is also difficult Each option is written for the cell attachment then the base then the other phones you think ur reading the appropriate directions and then realize its either not for the base but for the cell attachment The explanations keep jumping around
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Dear customer, thank you for your review. This is indeed a good unit with many useful features. In order to answer your questions please reach out to our online chat support: https://shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent reception and Good quality. Multiple funtions
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M