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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,800 reviews
  • Rated 5 out of 5 stars

    They are top quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, the numbers are larger and easy to see. Each phone has speaker access if you busy or your hands are full. Good sound and easy to operate. Thank you best buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased these phones years ago and they went out. I loved the service so I decided to purchase 2 more sets. 1 for myself and 1 as a gift.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Booklet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phones but have trouble reading the booklet with such small printing. My husband & I are 77-78 so we have to use a magnifying glass’ .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Rated 4 out of 5 stars

    Replacement of Ancient Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot more "bells & whistles" than our previous phone---circa 10 years ago. Good sound, large #s, easy to set up, good appearance.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    I was not satisfied with this purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was difficult to set up. The instructions were not easy to understand. Even at the highest setting the incoming voice is not loud enough. The messages from a missed call are not so easy to understand or loud enough. I am not happy with this purchase.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Teresa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phones, they make it so easy yo block telemarketers

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 4 out of 5 stars

    Phone Home. As long as it's close

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic quality at a reasonable price. I wish they had a longer range of coverage from base station.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! Kindly be informed that the range from the base to the handsets is not exact, as it mainly depends on the environment in which you are using the product. -M Panasonic

  • Rated 4 out of 5 stars

    Great product. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Only negative, I had to buy two sets to get the number of hand sets I needed. Advertised as "expandable" but individual hand sets were not available.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    not yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just put this in service a couple days ago give me couple days then get back to me

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Home Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has 3 phones and you can order more phones from the company (which I have done so I can have phones in different places in the house). I love that it tells me who is calling!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Good landline phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone set. Has a lot of features and easy for an older person to use that still has a landline

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Mediocre system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So-so phone system. Volume isn't great, nor is clarity of calls. Probably would not buy again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    How do I return the Panasonic Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not happy with these phones. Not one single phone would hold a charge. The 2 extra phones were not compatible with the set we ordered. I put in a call to the Geek Squad, because I bought the insurance on them and they could not give me an appointment until the end of December according the the web site. In turn I have these phones I need to see how to return them. I did purchase new Vtech phones from Best Buy. Again the two extra phones were not compatible but Vtech sent me two phones that were compatible with my base phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out! We are sorry to hear about the inconvenience and situation you are experiencing. In regards to the return, we would kindly recommend you to consult the return policy of Best Buy or contact them directly. Panasonic

  • Rated 5 out of 5 stars

    A Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works very well. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    land line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost the same as the one i had. i am a land line person. all is good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    happynow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having good luck with the new phone. Good buy as it works much better than the phone I took back. Has not gone out on us. Thanks

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Suited mom’s need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my mother since she has a land line. She’s happy with them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic dependability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace our phones and once again we chose adependable Panasonicset. We really like the larger numbers....easier to see for our waning eyesight.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaving be the new phones. Where we live we have to have a land line and cell phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review, we are glad that this unit suits your needs. We look forward to hearing back from you. #C Panasonic

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very disappointing sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality on this phone is terrible. All incoming and outgoing voices sound like people have speech impediments or their dentures are slipping. Bought this as a replacement for another similarly priced Panasonic phone system that lasted 5 years before batteries would no longer recharge and numbers were wearing off - wish I'd kept the old set! This is NOT worth the money.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for taking the time to share your thoughts and feedback with us! We would kindly recommend you to try the INTERCOM feature on the phone and see if the quality is the same. Also, please disconnect and reconnect the tel line. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic