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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2814 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,814 reviews
  • Rated 4 out of 5 stars

    Panasonic dependability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace our phones and once again we chose adependable Panasonicset. We really like the larger numbers....easier to see for our waning eyesight.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    How do I return the Panasonic Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not happy with these phones. Not one single phone would hold a charge. The 2 extra phones were not compatible with the set we ordered. I put in a call to the Geek Squad, because I bought the insurance on them and they could not give me an appointment until the end of December according the the web site. In turn I have these phones I need to see how to return them. I did purchase new Vtech phones from Best Buy. Again the two extra phones were not compatible but Vtech sent me two phones that were compatible with my base phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out! We are sorry to hear about the inconvenience and situation you are experiencing. In regards to the return, we would kindly recommend you to consult the return policy of Best Buy or contact them directly. Panasonic

  • Rated 5 out of 5 stars

    happynow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having good luck with the new phone. Good buy as it works much better than the phone I took back. Has not gone out on us. Thanks

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this brand before, but these specific phones the battery seems not to last to long.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Love the block caller option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product as our current system did not have the block caller option. So tired of the computer generated ROBO calls and the scam “remember me, I fixed your computer “ calls. So sad people have to go through this. Now I just hit block and I’m done until the next one. Of course they will call back using a different number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just put this in service a couple days ago give me couple days then get back to me

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaving be the new phones. Where we live we have to have a land line and cell phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review, we are glad that this unit suits your needs. We look forward to hearing back from you. #C Panasonic

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very disappointing sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality on this phone is terrible. All incoming and outgoing voices sound like people have speech impediments or their dentures are slipping. Bought this as a replacement for another similarly priced Panasonic phone system that lasted 5 years before batteries would no longer recharge and numbers were wearing off - wish I'd kept the old set! This is NOT worth the money.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for taking the time to share your thoughts and feedback with us! We would kindly recommend you to try the INTERCOM feature on the phone and see if the quality is the same. Also, please disconnect and reconnect the tel line. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Rated 4 out of 5 stars

    Works better than Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than my cable provider did, but I wish I could attach my phone line to it. There is no input. Otherwise I would have given it a higher score.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Good but not quite as good as previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system is a good value for the price but although it has more bells and whistles than the previous model it doesn't seem to have as good sound quality.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my grandmother. She needed phones in each room. Great phones with loud ring.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    land line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost the same as the one i had. i am a land line person. all is good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic phone for those who still use a landline. Sound quality not super but acceptable

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Overall a very good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones have a few features/workings that I am not crazy about, however - all things considered, we are satisfied with the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Suited mom’s need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my mother since she has a land line. She’s happy with them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Good unit / lives up to claims

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's advertised to do. This is becoming more difficult these days.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone, however when you call my phone the caller does not hear the ringtone, not sure why.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Not great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re having problems with the main station charger. It won’t charge any of the phones. Which is a problem. We should really return it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    A Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works very well. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny just for the call blocking It really works Plus the sound quality is good

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic