Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$69.99

Customer reviews

Rating 4.5 out of 5 stars with 1063 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the KX-TGM420W phone system for its ease of use and sound quality. Many appreciate the call blocking and caller ID features, as well as the phone's overall value. Some users have noted issues with the instructions, volume, and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,063 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not need a land line, but the cable/WiFi company offered a better price if you got the "bundle", which includes the land phone line, so we were looking for a reasonably priced phone, not interested on many features. This phone did the trick for un and it works fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the update system sound great but not happy that you can not delete one message out of time. There is no more option to delete or save message from the cordless phone. You can delete it from the base.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    The best I could do under the circumstances.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same as my six year version of the same thing, only I liked the old one better. It fit in my hand better, the color was better, and I didn't have to re-enter all my data again. But I bought it anyway....I am glad they still make land line phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very user friendly

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic phone but that’s just what I needed, I would definitely recommend this to others.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thankful for your support and recommendation! It is our pleasure to read your valuable feedback. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cordless phone set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Phones work well. Like that there was an extra phone to put in another room.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valued feedback and support. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Avid Panasonic user

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned a Panasonic phone and the functions were similar on this one, very easy to set up and operate!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 4 out of 5 stars

    Now Landline Phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are very good. I am using them daily for my land line. Sound is a little distorted at times which could be the lines themselves. Overall they are a good buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback and for sharing your experience with our product. We appreciate your support. Your feedback helps us improve our product for everyone. -C Panasonic

  • Rated 5 out of 5 stars

    Great PHones for Business

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection, my office is 5000 SQ ft and I can walk around with no issues. Only took me 5mins to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Good quality phone for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement handset for a V-tech and couldn't find the right one. This phone was in stock and was a reasonable price so I bought it. It has really clear reception and has a built in easy to use answering machine. I'm glad I got this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Phone for the Money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my elderly mother who was having more and more issues with cell phones. She LOVES this phone and it's voice quality on her end. I would highly recommend this phone for anyone elderly or in need of a phone for VOIP.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these phones are easy to program and easy to read.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good pair of cordless phones for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these phones for a year now and no problem with them. The volume is loud and can be adjusted, clear conversations, with talking caller ID and messages too!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for a bedroom phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a perfect addition to my Panasonic phone with three phones I have in the kitchen. I love Panasonic phones, I was pleased with my first phone and pleased again with this phone. I would definitely recommend this phone to anyone. Simple to use and program.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Better than I hoped for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this new phone with the call blocking feature and the voice that gives you the name of person calling or the telephone number. It is very comfortable to rest on my shoulder. I would definitely recommend this telephone for home use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a phone with one extra handset and this fit the bill. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reading the setup instruction's and it was easy to install the phones and also the answering machine was user friendly. I recommend this phone to my senior friends for a upgrade on there phones. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Black cordless home phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features, especially the one where I can block callers that I feel are non essential or spam calls. As a call comes through it will let me know who’s calling

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    When you need a house phone this is it....

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to use as a kitchen phone and it's just what I wanted. I would recommend Panasomic products

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Rated 5 out of 5 stars

    Great handset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always owned Panasonic phones due to their durability and range. Parents moved to a new home so we picked this up as cell service is non existent in their new home. Phones work with Comcast and are nice and clear with gold range.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume adjustable to work with any ones hearing ability. Also announced the name of incoming caller! Plenty of memory for storing address book phone numbers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic