Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1063 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the KX-TGM420W phone system for its ease of use and sound quality. Many appreciate the call blocking and caller ID features, as well as the phone's overall value. Some users have noted issues with the instructions, volume, and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,063 reviews
  • Rated 5 out of 5 stars

    Panasonic phone maintains landline connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable phone connection through internet maintaining landline over a number of years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your trust in our phone system! We’re proud to provide a dependable landline connection that you can count on year after year. It’s wonderful to hear it’s been a reliable part of your communication setup. Here’s to many more years of clear, steady calls! - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i replaced my older phones with these Panasonic phones . the voice is so clear i would recommend them .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the fantastic review! We’re delighted to hear that your new Panasonic phones are delivering clear, crisp voice quality and making a noticeable difference. It’s wonderful to know you’d recommend them, and we truly appreciate the 5-star rating! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An Upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set up too. Would definitely recommend this for small office spaces.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Krid! Thank you for the glowing review! We're so happy to see our product meets your expectations. - S Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Replacement System

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic cordless phone system replaced a similar previous system for landline calls and messages. Have not been able to experience many of its features yet because it is used to seldom, but we have noted that it does announce callers rather than just display them. Otherwise, it seems as simple to use as our previous system and probably has more bells and whistles that we'll figure out as we need them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Caller id, Ease of use, Sound quality

    Rated 5 out of 5 stars

    I am very happy with the choice I made.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and begin using. Great sound and love the fact that the calling party's name is announced. I am extremely happy with my choice and I would buy this phone again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    the best phone I ever had.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great phone, easy to use. It has everything you need, Like blocking those robo calls. answering machine is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Comfortable to grip/ easy to use. The buttons took a bit getting used to as they were easier to push than the last phone we had. This is a good thing for us though we hope they'll hold up over time. For the price we paid, we expect it to. Since we have a separate answering machine, we haven't used that piece and cannot comment on it. The shoulder grip isn't really that comfortable though it is better than our previous phone which had no grip. It is a bit more stylish than our previous phone as well so it looks better hanging on the wall. Overall we like it and would buy it again when it needs to be replaced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Caller id, Sound quality

    Rated 5 out of 5 stars

    Great phone:

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and to use the batteries it comes with is garbage so I recommend purchasing rechargeable Nimh aaa Duracell batteries otherwise the dual Panasonic cordless phones won’t work properly. Other than that the sound quality and ringtones sounds great and the caller ID also works once you get a subscription for that feature through the phone and internet service provider.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Caller id, Sound quality

    Rated 4 out of 5 stars

    Good reliable home fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good.. Has all the functions needed-built in answering machine.. Caller ID.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Caller id, Sound quality

    Rated 4 out of 5 stars

    Landline phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phones. Very clear voice. Answering machine works great too. Comes with 2 phones. Announces whose calling.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Caller id

    Rated 4 out of 5 stars

    Panasonic Cordless Phone System

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Panasonic cordless phones before so when I needed new phones I wanted Panasonic again. My review is based on comparison to my past phones. The Talking Caller ID, assignment of different rings and groups in the phone book are just as good as in the past. With this phone you can store more numbers in the phone book and blocked callers so that is a plus. I purchased new phones because I was having a problem hearing people on my old phones and sometimes people had a hard time hearing me. This phone has features for noise reduction and voice enhancement but I did not find either helped me hear better. However, I do hear most people better and they hear me better without using those features. I didn't realize the new phones had a shoulder rest. I prefer my previous phones as I could stand them up without the base. The screen is great. It lights up bright white and everything is large enough to read.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Looks great. Excellent sound quality and range

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Clear Sound !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was easy to set up and the best clear sound of any phone I've owned. It was also a great price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phones for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are easy to use. I can call block up to 250 numbers . Good sound quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Another quality Panasonic product, no complaints

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual with Panasonic, a quality product and easy to set up and operate. I'm only having a little trouble with functions that changed from my previous Panasonic phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're grateful for your 4-star review and the kind words! -C Panasonic

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system is great for the price. The battery holds up and the sound is good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as intended.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. backlit buttons. clear transmission. long range and long lasting battery.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality Great deal for the price Very sturdy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star rating! Thank you for sharing your positive experience with us. -C Panasonic

  • Pros mentioned:
    Caller id
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great phone for a reasonable price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to use with my landline service and didn't want to spend a fortune on a house phone, which I most likely wouldn't use but just want one just because. My mother and I both coincidentally have the same phones and they work pretty well, no complaints so far. The talking caller id feature is great. Volume is a bit low even at the loudest but overall, highly recommend this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality on the phone. Easy to program with numbers. Answering machine good too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

Sponsored