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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 1059 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use, sound quality, and call blocking features of the KX-TGL432B phone system. Many also appreciate the caller ID, price, and battery life. However, some users mention challenges with the volume level and find the instructions less than helpful. A few also noted some difficulties with the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,059 reviews
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Easy navigation and large numbers for seniors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld telephone with easy grip and large numbers for seniors. Simple programming steps for stored telephone book. Best feature is ability to block extremely high number of robo or otherwise unwanted annoying calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gf review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job of what I wanted it to do. this type of phone still has a use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. We are still users of a landline. My husband is old school.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good phones,no problems so far since we have only had them for a month or so.Hope we will have many years of service with these Panasonic cordless phones.Thankyou Best Buy for the excellent help and service,your employees are 100%.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Calls

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good carless phones i am using for my business Speaker and battery time very strong

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    still have a landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well made, trusted brand, easy to read, easy to set up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Land line phones bring security.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we are older,we still like having the security of land lines. I don't always have my cell phone with me when I move room to room. Family knows if they can't reach me on my cell phone, call my land line. I like the convenience of going room to room with my land line. I will have a land line until I'm 6 feet under. haha

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Phone System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced a 8 year old Panasonic. Because of time I thought it would be much better. But this is off the charts… light, great sound, intelligent, and I can walk all over my house without call degradation. It’s all that I wanted.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened to need a new answering machine at home with my cordless phones (multiple levels within house). I think realized that i need to be able to block numbers and see who is calling, etc. These phones did the trick!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Telephone system works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this telephone system to replace my old Panasonic one which I really liked..This one is easy to use and the answering system is loud and clear and I enjoy how it announces who is calling. I would definitely recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Helpisalwaysthere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new answering machine and John, of the Geek Squad with whom I was working re my computers, offered to help me get a good one. We went to the area they were displayed and we checked them out, I bought one and we went through the box. It seemed easy to install, so I left the store with both computers and a new answering machine. I was happy on all counts as I depend on the Geek Squad for superior work and Best Buy to have what I want for a reasonable price. Thank You

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 3 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad buy. It's just a little getting used to following the prompts on screen at first. The sound is good. Set up was easy and fast. Not fancy, but does the job.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a home phone system to use as a backup for my Smartphone in case I ever lost it. This is perfect. Works great. Easy to use, volume is loud and happy I bought it. Was on sale at a great price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously owned this phone and very pleased with the newest model. Last ones last 12 years so hope this was lasts that long! Newer model is lighter and more compact. Great product!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a very good and easy functioning phone, and user friendly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for Cordless

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I have had this phone for many years, easy to use , great price , the phone finally died had to buy a new phone for the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5 Stars! Panasonic

  • Rated 4 out of 5 stars

    Nice phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these phones because one review said these are easy for older people to figure out.I am old and I did not find them easy to figure out! Why don't they make phones like they used to.I know......I am not computer savvy!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those came in handy i can talk outside. Told on it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to know you like the product. -C Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price I paid. The phone worked perfectly after it was fully charged. Features like announcing the caller or number can be helpful when you're in another room. Good choice if you need to have a land line.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Land lines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phones. Love the price. Also attractive and just the right size

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic