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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1063 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the KX-TGM420W phone system for its ease of use and sound quality. Many appreciate the call blocking and caller ID features, as well as the phone's overall value. Some users have noted issues with the instructions, volume, and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,063 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Phone System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced a 8 year old Panasonic. Because of time I thought it would be much better. But this is off the charts… light, great sound, intelligent, and I can walk all over my house without call degradation. It’s all that I wanted.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened to need a new answering machine at home with my cordless phones (multiple levels within house). I think realized that i need to be able to block numbers and see who is calling, etc. These phones did the trick!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great fetures

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well through out the house. Really like the block call button.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Telephone system works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this telephone system to replace my old Panasonic one which I really liked..This one is easy to use and the answering system is loud and clear and I enjoy how it announces who is calling. I would definitely recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Definitely recommend, good product

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thankful for your support and recommendation! It is our pleasure to read your valuable feedback. -C Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 3 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad buy. It's just a little getting used to following the prompts on screen at first. The sound is good. Set up was easy and fast. Not fancy, but does the job.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a home phone system to use as a backup for my Smartphone in case I ever lost it. This is perfect. Works great. Easy to use, volume is loud and happy I bought it. Was on sale at a great price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Helpisalwaysthere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new answering machine and John, of the Geek Squad with whom I was working re my computers, offered to help me get a good one. We went to the area they were displayed and we checked them out, I bought one and we went through the box. It seemed easy to install, so I left the store with both computers and a new answering machine. I was happy on all counts as I depend on the Geek Squad for superior work and Best Buy to have what I want for a reasonable price. Thank You

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gf review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job of what I wanted it to do. this type of phone still has a use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. We are still users of a landline. My husband is old school.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously owned this phone and very pleased with the newest model. Last ones last 12 years so hope this was lasts that long! Newer model is lighter and more compact. Great product!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for Cordless

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I have had this phone for many years, easy to use , great price , the phone finally died had to buy a new phone for the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5 Stars! Panasonic

  • Rated 5 out of 5 stars

    Calls

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good carless phones i am using for my business Speaker and battery time very strong

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. It is sleek and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. -C Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price I paid. The phone worked perfectly after it was fully charged. Features like announcing the caller or number can be helpful when you're in another room. Good choice if you need to have a land line.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    still have a landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well made, trusted brand, easy to read, easy to set up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Land line phones bring security.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we are older,we still like having the security of land lines. I don't always have my cell phone with me when I move room to room. Family knows if they can't reach me on my cell phone, call my land line. I like the convenience of going room to room with my land line. I will have a land line until I'm 6 feet under. haha

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Rated 4 out of 5 stars

    Does the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my old Panasonic unit for about 7 years -- it worked well but was pretty basic -- i was surprised to see how many new features are on this unit with no increase in price from the old unit

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Simple, yet so good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, If you are in the market for a landline phone (and if you don’t know what that is, Google it), your search is over. This is a great phone at a great price! You will not be disappointed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a very good and easy functioning phone, and user friendly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic