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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1063 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the KX-TGM420W phone system for its ease of use and sound quality. Many appreciate the call blocking and caller ID features, as well as the phone's overall value. Some users have noted issues with the instructions, volume, and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,063 reviews
  • Rated 5 out of 5 stars

    landline portable phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones have nice features, including voice alert for incoming calls. compact in size and look nice on the kitchen counter, and in the living room.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design, helps to keep the phone in place when multitasking. Good quality in the sound. Took some getting used to the system announcing the caller.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother-in-law and she loves it. It was easy to set up and easy for her to learn to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Nice phone with good basic services!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone to replace our old system that was no longer functioning properly. It has everything you really need in a landline answering system - and the lettering is large enough to make it easy to read! This phone is a good value and I'm very pleased with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to hearing from you again! Please let us know about your future experiences. Panasonic

  • Rated 4 out of 5 stars

    Easy and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and charge time was simple and quick. There are many great features like hearing who’s calling without being near the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting 10 to 15 telemarketer calls a day. These phone has almost stop them completely. If one gets thru you just hit a button and say yes and its on the list

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good replacement phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my home phone with message recording capability. This phone was easy to set up and works well. The price at Best Buy was good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a lot of bells and whistles been a long time since I bought a phone this one is just great the quality is impressive I just wish I could have gotten it in RED!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    JUST WHAT I WAS LOOKING FOR!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone with an extra extension. Found this one and it works great, is small enough not to take up too much space on my desk. The extra phone is in my bedroom.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system meets our needs. It is easy to use and adequate for a home phone system

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Good phone system for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this phone system. I have one phone in my living room and the other in the master bedroom. Audio quality is great as well as the battery life.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great small telephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of today it is working very good . It is very practical because of the size. I really recomen this product . I always like Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Excellent phone combo for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone combo was easy to set up. Really love the digital screen to look at. The call blocking feature is awesome. Panasonic has made my year with this 1.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones and features are exactly what I wanted. The sales did an excellant job in recommending this product. I would also recommend this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cordless Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Clear audio, lots of features for price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this telephone to be easy to setup as well as easy to use. I've also found this brand to be reliable from previous use of other phones offered by This brand

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cordless phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone easy to use good distance form base

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Best feature is adding devices to find lost objects like keys, This feature does not even need to have phone line connected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my non technical elderly mom. Has great found and range. Best of all uses aaa batteries. If they go bad then cheap to replace.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 50-year-old house phone! Yes, I still use to screen calls and avoid scammers!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

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