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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use, sound quality, and call blocking features of the KX-TGL432B phone system. Many also appreciate the caller ID, price, and battery life. However, some users mention challenges with the volume level and find the instructions less than helpful. A few also noted some difficulties with the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,057 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backup system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice backup system to a cell phone. Convenient and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Ronald! Thanks for the review! Great to hear it’s been a reliable and easy backup, always good to have a solid option when you need it! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic Cordless Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this phone. Charge last for many days. Ease of use is good. Call blocking app available.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    A good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents needed a replacement unit for their landline, so I picked them up this one. While they don't use their landline much, they still get calls from relatives and wanted it to remain active. So far they've had no complaints. Easy too set up. Cordless for convenience. Nice price. If you're in the market for a phone, I'd recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed. Good quality sound. Very compact for small spaces.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good telephones they hold their charge for a very long time. Very happy with the purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Sammy! Thank you for your positive feedback! We're glad to hear the telephones hold their charge well and that you’re happy with your purchase. We appreciate your support! - S Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. Great sound. Many features and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, there’s really no other way to describe it. The buttons are tricky and the system isn’t user friendly. But it does have a excellent battery life.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Robert! Thank you for your honest feedback. We're glad to hear you’re satisfied with the battery life, and we appreciate your comments about the buttons and user interface. Insights like yours help us improve the experience for future models. - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and range are fantastic. Battery life is as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well if your old school and still have a landline, Then these are the portable phones to have, the range is great. I have them in five separate rooms of my house and there is still no problem receiving or sending calls. The sound is crisp and clear and the paging function works real well. Really nice phones I recommend them highly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Capable phone, but complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a Panasonic multi-phone system we had for years, but finally died. The phone display and features are great, but the features it offered made it quite a task to learn... hadn't really thought of that. Overall, though, quality is very good, and we don't regret the purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Blocks out Robo Calls easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone. For the first time in the last year, I am free of most intrusive Robo calls due to the Call Block feature of this phone. It is so easy to perform this function and is doing its job. There are many features also that I haven't taken the time to access and want to keep things simple. A good buy overall!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    So far, I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a 20 yr. old Sony. It was easy enough to set up. & works just fine. I especially like the feature that blocks unwanted phone numbers from people soliciting money for one thing or another. That in itself is worth the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    A basic phone, compact, nice sound, a few flaws

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple basic phone, small so it doesn't take up much space and glad it only comes with one other hand set as I have no need for more. It has nice sound and ring tone. I wish I could use it like my old one to leave a memo to another person in the house but it doesn't have that feature. Also old messages are read off in chronological order instead of most recent and back, and the date is said after the message not before. Maybe this can be changed but I haven't figured out how. But we live with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Pros mentioned:
    Call blocking, Caller id

    Rated 4 out of 5 stars

    Nice features; not as intuitive as previous models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some nice new features (call block, vocal caller ID, easy ringer silencer and voicemail access). Lacks clear voicemail indicator. Have to keep manual handy because several features not as clear/intuitive as previous models.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Caller id

    Rated 5 out of 5 stars

    Panasonic Rich

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    added features like call block and voice generated who is calling are great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! -C Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has cll blocking. Great price.easy to use. Would recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great Basic Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who still has a landline? But either ways, needed a phone for my home that was easy to use and worked perfectly. Needed basic phone service, caller ID, and answering machine. Plus the price was a big plus!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Desktop Home Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, nice features, and it doesn't take up an inordinate amount of space. Very pleased with the Panasonic phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    dinosaur land line phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many of these available these days, but Best Buy had what I needed. This works better than my old AT&T phone, so I am happy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice small expandable phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a very nice small phone system the clarity is very good for the price you pay. One of the features I liked was the ability to add more phones as needed. They also include a digital answering system that works.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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