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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1063 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the KX-TGM420W phone system for its ease of use and sound quality. Many appreciate the call blocking and caller ID features, as well as the phone's overall value. Some users have noted issues with the instructions, volume, and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,063 reviews
  • Rated 5 out of 5 stars

    My phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for teh services and stock inventory for this product

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 4 out of 5 stars

    Very good cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm stil getting use to this particular model of phone. The features are slightly different than my last Panasonic Cordless. Other than that it is a great phone. Number pad is large enough for you to see it without straining your eyes.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    this phone is okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone but I think I liked my other phone better. The salesman talked me into this one and I should have followed my own intincts as I would have preferred the other one I had. This one is not as user friendly.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, another great product from Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones are in great condition and have a lot of upgrades from previous coordless phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    My new Panasonic Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, this phone replaced our old outdated phone. We've only started to explore the options available on the phone. But it is very nice to have made the move to having a more update phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    For parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my parents as their last phone was not working. This is a great phone, the volume is good

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 5 out of 5 stars

    Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic - KX-TGL432B DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    Awesome phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic phones we had before lasted almost 10 years and it's cheaper to get new phones than replace the batteries. I would definitely recommend these

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your valuable review.Thank you for choosing Panasonic. Panasonic

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well but the voice that announces the calls is not very helpful. At first we thought every message ended with "and Jack." That was how NJ came through.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our last Panasonic cordless system we had great expectations at least for the sound quality on our new phones. We were in for a rude awakening. How the mighty have slipped. Panasonics sound is as bad or worse than most others we have tried. It was the one reason to buy Panasonic over any other brand. Not any more. Add that to low volume and these turn out to be terrible phones. Have waited too long to return them. Best Buy isn't Costco when it comes to return policy. Now we have to live with them, for a while.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    panasonic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality of the phone is good, volume is quite low even after you turn the volume all the way up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -C Panasonic

  • Rated 5 out of 5 stars

    openbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is open boz, the volume is much louder than before.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Rated 5 out of 5 stars

    GREAT PHONES GREAT PRICE !!!!!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE PANASONIC CORDLESS PHONES AT A GREAT LOW PRICE COMPARE TO OTHER PHONES THAT I CHECK OUT !!!!! HAS ALL THE FEATURES THAT ANY ONE WOULD LOVE TO HAVE !!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    The Perfect Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base on the main line is small enough that it stays on the night stand and the cats don't disturb it walking across. Easy to answer and to dial out.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected expected expected expected Works as expected expected expected expected

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 4 out of 5 stars

    simple with options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something simple for my mother. It has toll saver ringer which allows her extra time to reach the phone. Large buttons that are back lit. Easy to use message retrieval. Volume buttons and a nice size display

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife and I purchased these phones for my Mother-in-law. The large buttons, easy to read display, and clear voice signature which is compatible with hearing aids made our choice and easy one. They are durable and easy to individualize.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used my phone yet but I have purchased panasonic phones in the past and love them. I haven't had any issues in the past. I will soon be back to give review once I have used.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Panasonic quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ 100% excellent Great call quality. Panasonic no interference.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic