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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 1061 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use, sound quality, and call blocking features of the KX-TGL432B phone system. Many also appreciate the caller ID, price, and battery life. However, some users mention challenges with the volume level and find the instructions less than helpful. A few also noted some difficulties with the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,061 reviews
  • Rated 5 out of 5 stars

    Great phone, Great Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this phone solely on the basis of the brand "Panasonic". We previously had a Panasonic phone and loved it and this lives up to it's reputation. I especially like that you can block a phone number and it goes to a special list you can review and unblock if needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic - KX-TGL432B DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    openbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is open boz, the volume is much louder than before.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Rated 4 out of 5 stars

    Very good cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm stil getting use to this particular model of phone. The features are slightly different than my last Panasonic Cordless. Other than that it is a great phone. Number pad is large enough for you to see it without straining your eyes.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    this phone is okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone but I think I liked my other phone better. The salesman talked me into this one and I should have followed my own intincts as I would have preferred the other one I had. This one is not as user friendly.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    My new Panasonic Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, this phone replaced our old outdated phone. We've only started to explore the options available on the phone. But it is very nice to have made the move to having a more update phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    For parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my parents as their last phone was not working. This is a great phone, the volume is good

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected expected expected expected Works as expected expected expected expected

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 4 out of 5 stars

    panasonic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality of the phone is good, volume is quite low even after you turn the volume all the way up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ 100% excellent Great call quality. Panasonic no interference.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Awesome phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic phones we had before lasted almost 10 years and it's cheaper to get new phones than replace the batteries. I would definitely recommend these

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your valuable review.Thank you for choosing Panasonic. Panasonic

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well but the voice that announces the calls is not very helpful. At first we thought every message ended with "and Jack." That was how NJ came through.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    GREAT PHONES GREAT PRICE !!!!!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE PANASONIC CORDLESS PHONES AT A GREAT LOW PRICE COMPARE TO OTHER PHONES THAT I CHECK OUT !!!!! HAS ALL THE FEATURES THAT ANY ONE WOULD LOVE TO HAVE !!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    The Perfect Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base on the main line is small enough that it stays on the night stand and the cats don't disturb it walking across. Easy to answer and to dial out.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our last Panasonic cordless system we had great expectations at least for the sound quality on our new phones. We were in for a rude awakening. How the mighty have slipped. Panasonics sound is as bad or worse than most others we have tried. It was the one reason to buy Panasonic over any other brand. Not any more. Add that to low volume and these turn out to be terrible phones. Have waited too long to return them. Best Buy isn't Costco when it comes to return policy. Now we have to live with them, for a while.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used my phone yet but I have purchased panasonic phones in the past and love them. I haven't had any issues in the past. I will soon be back to give review once I have used.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife and I purchased these phones for my Mother-in-law. The large buttons, easy to read display, and clear voice signature which is compatible with hearing aids made our choice and easy one. They are durable and easy to individualize.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    simple with options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something simple for my mother. It has toll saver ringer which allows her extra time to reach the phone. Large buttons that are back lit. Easy to use message retrieval. Volume buttons and a nice size display

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    House phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set for hard eyes! Got it for my grandma who’s hard of hearing she loves it. It rings loud so she can hear it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my father. Very nice and dependable and it’s just what my dad needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic