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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 1061 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use, sound quality, and call blocking features of the KX-TGL432B phone system. Many also appreciate the caller ID, price, and battery life. However, some users mention challenges with the volume level and find the instructions less than helpful. A few also noted some difficulties with the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,061 reviews
  • Rated 3 out of 5 stars

    Mediocre phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an earlier model of this phone set and opted to replace it when I recently moved. I am hearing impaired and depend upon the speaker phone function for business-related calls. While the earlier model was clear and served the purpose, this model of the phone has poor sound resolution. I did read that in several reviews, but decided to purchase and see for myself.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a product which has been working well for us. There have been a number of things to figure out about it, but it has worked out OK.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product my mother is very happy tell her who’s calling

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good but sometimes the sound goes in and out I like because it tells you who calling

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    See "Your Review" below

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint is that I'm unable to get Caller ID. I, along with others, have contacted AT&T, but to no avail.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Cordless phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in our office setting. Flexibility with the cordless phones is always best for our environment.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    stylish and compact phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very portable. Excellent feature is second cordless phone ; however, disappointed that even though I can listen to a missed call message after the fact, the phone doesn't let me hear it as the person's speaking. This would be especially convenient considering the fact that I don't have the feature that lists the person's phone number.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Service, Yet Again !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sevice was excellent. Checkout was quick. No problems since with the item purchased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so happy you had an excellent experience while shopping and we thank you for sharing your feedback with us and the community! Thank you for the 5 stars and for choosing Panasonic and Best Buy. -A Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having more than one phone on hand for my mother who loses them all. Works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Great new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone to replace a phone that had an echo in it. This is much better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -A Panasonic

  • Rated 5 out of 5 stars

    Working Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old phone started having all sorts of problems so broke down and purchased this. So far it is working great. Solved all the problems I was having.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well good volume and speakers. also expandable which make it nice if you want to add another handset.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    it's okay for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is great but the voice who tells who the call is from is terrible. hard to understand

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service representative very knowledgeable would share my experience with friends

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! Panasonic

  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to just plug the phone and it worked. There were no confusing directions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a good phone for beginners. It has a lot of features, but a little cumbersome to go through the manual to understand them all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Easy and sturdy phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother and she is not very technical. She loves it and it works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    phone works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new landline phone, don't use it too often. It has worked out well for what I wanted. I am happy with the features and usability of the device.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    I can see all the number

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone because the lettering is big. and if you have a hearing problem you can turn up the volume, so anyone can hear just fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for its price ... loud ring ,Vm n second set

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic