Customer Ratings & Reviews
- Model:
- KX-TGL432B
- |
- SKU:
- 5229307
Customer reviews
Rating 4.5 out of 5 stars with 1065 reviews
(1,065 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the KX-TGM420W DECT 6.0 Expandable Cordless Phone System as easy to use with great sound quality, call blocking, and caller ID features. Many appreciate its price, diverse features, and good battery life. However, some customers have noted issues with the instructions, volume, and buttons. Overall, the phone is well-received for its practicality and functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Quality great. Voice understandable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this phone to anyone else. Awesome
This review is from Panasonic - KX-TGM420W DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 2 out of 5 stars
TOO COMPLEX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has some good features: announces calls. Has a lot of features we dont need. Complex. Every entry must be made using their 3 digit programming code. must keep book handy. Does not indicate how to delete a call you listened to. I keep unplugging it and going back to my existing phone.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 3 out of 5 stars
Missed the mark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extension does not send well, callers think I am not responding
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 3 out of 5 stars
no visual number id
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caller id is not showing, on screen, even tough it stated with caller ID
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 1 out of 5 stars
Stopped working after 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone worked fine for about 4 months. Then it stared to have lots of static and would not play back messages that you could understand. Checked the phone out in a neighbors house with the same results, so it wasn't a phone line problem Sent this phone back to Panasonic since it was under 1 yr. warranty. They sent new one that was red not black and it also did not work! Very disappointed Panasonic customer!
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 1 out of 5 stars
Outdated! This is not an upgrade!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible phone! The sound in calls and the ringer are tin-ny. The interface is extremely outdated and very unclear. The phone itself is thick and old style looking. I was loyal to Panasonic when cordless phones came out. They were great. Then I tried VTech. Liked them but when I saw Panasonic again I had to go back. However, this model is so audibly and functionally disturbing that I am just going to have to get another VTech. Too late to return but I just cant take it anymore. And I'm throwing this one in the trash. Wouldnt give this phone away to an enemy - well actually, that's the only person I would give this phone to.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Kindly be informed that the sound quality can be affected by the installation of your base unit.
We would like to check if the unit is installed properly, if you would provide us with further information regarding your experience in order to determine how we can provide you with a solution.
You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Rated 3 out of 5 stars
This system seems to be ok--somewhat confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system seems ok,but somewhat confusing to set up for the elderly
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 3 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.House phones are almost obsolete but this does the job for now
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 3 out of 5 stars
great phone for simple use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what I needed. Nothing over fancy but will work
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 3 out of 5 stars
A little hard to figure out functions of phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the fact that you can store so many numbers
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up. Access buttons smaller than last similar Panasonic & too many controls accessed by one button. Will search beyond Panasonic before next purchase.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 2 out of 5 stars
A bit confusing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to handle and difficult to access features. Not good for the elderly.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi! We are sorry to hear that you are having difficulties with the product. We recommend that you contact our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9 am-5 pm EST for assistance. -C
Rated 2 out of 5 stars
Terrible reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Features are decent and the phone is comfortable to use, but in the several months of use, the reception is often staticky or cuts out. Seemed like a good, low-cost, occasional use phone, but it’s even worse than expected.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 2 out of 5 stars
Still hear my voice in background sometimes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still don't know if I want to keep this phone, I still heat my voice if I say Hi how are you Real fast I hear Hi how are you. I don't know if it is the phone or if it my phone line.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Please check if everything is fine from your Network Provider side.
Should you require further assistance, please contact our team via Live Chat : shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Rated 2 out of 5 stars
PHONE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is my opinion that the phone is to complicated to use, and the quality of reception is poor.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello! If you experience issues with the reception, please contact your phone company. Regarding the features of the phone, please check the operating manual https://help.panasonic.ca/PCS/OperatingInstructions/NN-SV79MS_OM_EN.pdf or contact us directly with your questions: https://shop.panasonic.com/contactus . -M
Rated 2 out of 5 stars
Even with checking reviews, this is not a good ph
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a panasonic phone before. Lasted a very long time and was great phone, very g ood quality. This phone is not good quality. Speaker is terrible, seems cheaply made.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 1 out of 5 stars
Difficult to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features on this phone are difficult to use. Because the features are not well defined and instead clumped together using only one or two buttons, its difficult to use them. The screen on the phone is not well lit, which adds to the difficulty of figuring out how to activate any of the features.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 2 out of 5 stars
I don’t like this phone much
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It drop calls a lot of calls ring once n goes to answering machine had a older Panasonic phone thought I could transfer all of my people in the phone book to this nope
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My local Best Buy did not have this cordless phone in stock, so I purchased it on line at bestbuy.com where I found that it was "on clearance".. The cordless set arrived within 2 days. I had no problem charging the main phone but it wouldn't retain memory. The second unit would not charge at all. I had no problem returning the phone to my local store, but chose to buy a different model at another store because Best Buy did not carry it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 2 out of 5 stars
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have easy paths to operations too many steps and very unclear from labels on phone
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M



